Dell CloudIQ Reviews

Dell CloudIQ is perceived to be more expensive compared to competitors like NetApp, offering fewer pricing options. Users rate pricing four out of ten. Licensing costs are generally included in service contracts with Dell. Some users report that CloudIQ, being integral to storage devices, incurs no additional costs and is perceived as a free product. Tempted by its blending of proprietary software, organizations value its cost-effectiveness with integrated solutions.

• "I believe it is a free product because we don't pay for it."
• "The solution is more expensive than NetApp which offers file systems in various price ranges."

Organizations primarily use Dell CloudIQ for monitoring critical tier-1 storages, forecasting capacity and performance, and managing storage and backup operations. Dell CloudIQ assists with reporting, optimization, monitoring, and managing system updates within infrastructure. It supports inventory and health monitoring and integrates virtual infrastructure for analytics storage, utilization, and reclaimable storage. They also use it for storage management, leveraging cloud visualization maintained by Dell.

Customers have varying experiences with Dell CloudIQ customer service. Some have regular contact and require assistance for server changes, rating their support four out of five. Others have not needed help yet, indicating no issues faced. However, some find reaching support challenging, noting difficulties since Dell's acquisition of EMC.

Initial setup for Dell CloudIQ is often described as straightforward and quick, with some reports of deployment taking merely minutes or up to a few hours. Users need to integrate with existing infrastructures like VMware, storage devices, and secure services. Occasionally, a slightly more complex setup occurs, requiring knowledge of connecting infrastructures and can extend to two weeks. Advanced setup does not necessitate engaging additional vendors. Scalability is rated highly.

Scalability for Dell CloudIQ is considered favorable, with multiple users managing their storage and backup tasks smoothly. While expanding requires additional supported hardware, it's deemed appropriate for varied business sizes. Users acknowledge its stability, rating it highly. There's a noted limitation in device compatibility, suggesting an improvement area. In general, Dell CloudIQ efficiently supports their scalability requirements, making it a viable option for their organizational needs.

Dell CloudIQ exhibits notable stability, surpassing other EMC models and presenting fewer vulnerabilities over four years compared to VMware and Veritas. Users consistently highlight its compact, compressed, and optimized nature, with no recorded incidents of instability or clashes. It earns a high rating of nine out of ten for steadiness. Those utilizing CloudIQ appreciate its reliability and consistency, affirming its dependable performance in monitoring environments.