Dell CloudIQ vs Elastic Observability comparison

Dell Technologies and Elastic are both solutions in the IT Infrastructure Monitoring category. Dell Technologies is ranked #32 with an average rating of 8.3, while Elastic is ranked #11 with an average rating of 8.2. Dell Technologies holds a 0.9% mindshare in IM, compared to Elastic’s 3.1% mindshare. Additionally, 90% of Dell Technologies users are willing to recommend the solution, compared to 88% of Elastic users who would recommend it.

Dell CloudIQ

Read 9 Dell CloudIQ reviews

1,464 Views
1,376 Comparison Views

90% willing to recommend

Elastic Observability

Read 28 Elastic Observability reviews

9,578 Views
4,023 Comparison Views

88% willing to recommend

Dell CloudIQ

Elastic Observability

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Dell CloudIQ and Elastic Observability are products in IT infrastructure and application monitoring. Elastic Observability has the upper hand due to its advanced features and integration capabilities.

Features: Dell CloudIQ offers robust analytics for predictive insights, strong customer support, and comprehensive pricing. It empowers IT operations with actionable data. Elastic Observability provides unified visibility across data sources, is scalable, and integrates with various platforms, making it suitable for environments requiring extensive integration.

Room for Improvement: Dell CloudIQ could enhance its integration capabilities, offer more sophisticated predictive analytics features, and improve user interface customization. Elastic Observability might improve initial deployment processes, simplify its complex configuration requirements, and streamline its user interface for easier navigation.

Ease of Deployment and Customer Service: Dell CloudIQ is recognized for its straightforward deployment, which minimizes setup complexity and enhances customer service. Elastic Observability, while more complex in initial setup, compensates with extensive documentation and robust support resources that support a self-service deployment model.

Pricing and ROI: Dell CloudIQ offers competitive pricing that focuses on value with its predictive analysis capabilities, contributing to efficient resource management and better long-term ROI. Elastic Observability, although sometimes seen as higher in cost, offers significant ROI through its rich feature set and optimization across complex infrastructures, making it a compelling choice for extensive observability needs.

To learn more, read our detailed Dell CloudIQ vs. Elastic Observability Report (Updated: September 2025).

Buyer's Guide

Dell CloudIQ vs. Elastic Observability

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell CloudIQ

Ranking in IT Infrastructure Monitoring

32nd

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Elastic Observability

Ranking in IT Infrastructure Monitoring

11th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (7th), Log Management (16th), Container Monitoring (4th), Cloud Monitoring Software (6th)

Mindshare comparison

As of September 2025, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 0.9%, down from 1.1% compared to the previous year. The mindshare of Elastic Observability is 3.1%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
Elastic Observability	3.1%
Dell CloudIQ	0.9%
Other	96.0%

IT Infrastructure Monitoring

Featured Reviews

ClaudioSalgado

IT Architect Consultant at RTFM

Has proactive monitoring with predictive insights and a user-friendly interface

Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually. It provides a status with traffic light colors, where red indicates danger, yellow means attention is needed, and green represents normal conditions to easily understand the health of the environment. The quick overview aids in decision-making. Additionally, CloudIQ's predictive capabilities, which are enhanced by artificial intelligence, have improved operational efficiency by providing proactive information to prevent issues before they arise.

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Adelina Craciun

Product Owner at Swisscom

Customization enables tailored monitoring and alerting across departments

The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Fewer vulnerabilities have been observed in the four years we have used the solution."

"The tool for forecasting capacity is valuable."

"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."

"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."

"Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually."

"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."

"Has really nice roll-up dashboards."

"The dashboard is clear and user-friendly."

More Dell CloudIQ pros

"I recommend Elastic Observability for its completeness of vision and wide ecosystem."

"The most valued feature of Elastic is its log analytics capabilities."

"Good design and easy to use once implemented."

"It is scalable and supports multitenancy, which is beneficial for MSPs."

"All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important."

"It's easy to deploy, and it's very flexible."

"The tool's most valuable feature is centralized logging. Elastic Common Search helps us to search for the logs across the organization."

"It has always been a stable solution."

More Elastic Observability pros

Cons

"If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ is primarily designed for Dell-based infrastructures."

"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."

"In terms of improvement, they should enhance the product range."

"PowerScale is the only file system offered and that is limiting."

"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."

"It can improve the reporting facility to create custom reports or dashboards."

"There is a need for improvement in predictive maintenance, which I assume is somewhat AI-driven."

"The process of upgrading could be streamlined."

More Dell CloudIQ cons

"The tool's scalability involves a more complex implementation process. It requires careful calculations to determine the number of nodes needed, the specifications of each node, and the configuration of hot, warm, and cold zones for data storage. Additionally, managing log retention policies adds further complexity. The solution's pricing also needs to be cheaper."

"Elastic Observability needs to have better standardization, logging, and schema."

"Simplifying the parsing of logs and manual efforts would also be beneficial."

"Elastic Observability needs to improve the retrieval of logs and metrics from all the instances."

"Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal."

"One example is the inability to monitor very old databases with the newest version."

"There is room for improvement regarding its APM capabilities."

"Elastic Observability is difficult to use. There are only three options for customization but this can be difficult for our use case. We do not have other options to choose the metrics shown, such as CPU or memory usage."

More Elastic Observability cons

Pricing and Cost Advice

"I believe it is a free product because we don't pay for it."

"The solution is more expensive than NetApp which offers file systems in various price ranges."

"We will buy a premium license after POC."

"Since we are a huge company, Elastic Observability is an affordable solution for us."

"Elastic Observability's pricing could be better for small-scale users."

"Elastic Observability is cheaper than other similar solutions, such as Dynatrace. Its license calculation is based on various factors like data volume and physical infrastructure, particularly related to RAM capacity."

"So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."

"One needs to pay for the licenses, and it is an annual subscription model right now."

"Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."

"The product’s pricing needs improvement."

More Elastic Observability pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

12%

Financial Services Firm

10%

Government

Financial Services Firm

17%

Computer Software Company

15%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	4
Large Enterprise	16

Questions from the Community

What needs improvement with Dell CloudIQ?

It can improve the reporting facility to create custom reports or dashboards.

See all answers

What is your primary use case for Dell CloudIQ?

I use it for monitoring environment security today. I look at security, capacity, and availability in our environment.

See all answers

What advice do you have for others considering Dell CloudIQ?

I would rate the overall product an eight out of ten.

See all answers

What do you like most about Elastic Observability?

Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...

See all answers

What is your experience regarding pricing and costs for Elastic Observability?

The license for Elastic Observability is the same as for other uses; you pay for Elastic, and you can use it for various cases. Observability is actually cheaper compared to logs because you're not...

See all answers

What needs improvement with Elastic Observability?

I think they are working on the AI-based features, which are currently in technical preview. The only challenging aspect for new users is often writing the query language. Basic searching is very e...

See all answers

Comparisons

HPE OneView vs Dell CloudIQ

Compared 29% of the time

Cisco Intersight vs Dell CloudIQ

Compared 25% of the time

NetApp Cloud Insights vs Dell CloudIQ

Compared 11% of the time

OpsRamp vs Dell CloudIQ

Compared 8% of the time

VirtualWisdom vs Dell CloudIQ

Compared 6% of the time

More Dell CloudIQ Competitors

Sentry vs Elastic Observability

Compared 13% of the time

New Relic vs Elastic Observability

Compared 12% of the time

Dynatrace vs Elastic Observability

Compared 11% of the time

Grafana vs Elastic Observability

Compared 8% of the time

Zabbix vs Elastic Observability

Compared 8% of the time

More Elastic Observability Competitors

Product Reports

Buyer's Guide

IT Infrastructure Monitoring

September 2025

Download Dell CloudIQ product report

Buyer's Guide

Elastic Observability

September 2025

Download Elastic Observability product report

Overview

CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

Dell Technologies

Elastic Observability offers a comprehensive suite for log analytics, application performance monitoring, and machine learning. It integrates seamlessly with platforms like Teams and Slack, enhancing data visualization and scalability for real-time insights.

Elastic Observability is designed to support production environments with features like logging, data collection, and infrastructure tracking. Centralized logging and powerful search functionalities make incident response and performance tracking efficient. Elastic APM and Kibana facilitate detailed data visualization, promoting rapid troubleshooting and effective system performance analysis. Integrated services and extensive connectivity options enhance its role in business and technical decision-making by providing actionable data insights.

What are the most important features of Elastic Observability?

Centralized Logging: Streamlines the collection, analysis, and storage of log data.
Powerful Search: Provides robust search capabilities for quick access to relevant information.
Scalability: Supports growing data needs across diverse environments.
Real-time Telemetry: Ensures up-to-date insights and monitoring.
Platform Integration: Seamlessly connects with services like Teams and Slack.
Data Visualization: Enhances visibility with Elastic APM and Kibana.

What benefits and ROI should users explore in reviews?

Cost-effectiveness: Offers significant savings through efficient data management.
Rapid Incident Response: Minimizes downtime with quick troubleshooting tools.
Comprehensive Insights: Supports better business decisions with detailed data analysis.
Performance Tracking: Enables assessment of system effectiveness and improvements.

Elastic Observability is employed across industries for critical operations, such as in finance for transaction monitoring, in healthcare for secure data management, and in technology for optimizing application performance. Its data-driven approach aids efficient event tracing, supporting diverse industry requirements.

Elastic

Sample Customers

North Carolina State University

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank

Buyer's Guide

Dell CloudIQ vs. Elastic Observability

September 2025

Free Report: Dell CloudIQ vs. Elastic Observability

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