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Dell CloudIQ vs Elastic Observability comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell CloudIQ
Ranking in IT Infrastructure Monitoring
30th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Elastic Observability
Ranking in IT Infrastructure Monitoring
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
Application Performance Monitoring (APM) and Observability (7th), Log Management (15th), Container Monitoring (4th), Cloud Monitoring Software (7th)
 

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 1.0%, down from 1.2% compared to the previous year. The mindshare of Elastic Observability is 4.0%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

ClaudioSalgado - PeerSpot reviewer
Has proactive monitoring with predictive insights and a user-friendly interface
Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually. It provides a status with traffic light colors, where red indicates danger, yellow means attention is needed, and green represents normal conditions to easily understand the health of the environment. The quick overview aids in decision-making. Additionally, CloudIQ's predictive capabilities, which are enhanced by artificial intelligence, have improved operational efficiency by providing proactive information to prevent issues before they arise.
Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The dashboard is clear and user-friendly."
"The dashboard is clear and user-friendly."
"Fewer vulnerabilities have been observed in the four years we have used the solution."
"I rate CloudIQ a ten out of ten."
"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."
"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."
"It's convenient because you can access it from a mobile device without needing a laptop."
"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."
"I found Elk to be excellent for log analytics, security analytics, application code-level analytics, collaboration with DevOps teams, CI/CD, microservices, and Kubernetes, specifically cloud-native or cloud-specific tasks."
"The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests."
"The architecture and system's stability are simple."
"The price is very less expensive compared to the other solutions."
"It is scalable and supports multitenancy, which is beneficial for MSPs."
"The most valuable feature of Elastic Observability is the text search."
"Elastic APM has plenty of features, such as the Elastic server for Kibana and many additional plugins. It's a comprehensive tool when used as a logging platform."
"The solution has been stable in our usage."
 

Cons

"There is a need for improvement in predictive maintenance, which I assume is somewhat AI-driven."
"Doesn't do well in terms of integrating with technologies other than Dell."
"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."
"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."
"It can improve the reporting facility to create custom reports or dashboards."
"It can improve the reporting facility to create custom reports or dashboards."
"The reporting capabilities of this solution could be improved."
"In terms of improvement, they should enhance the product range."
"When opening tickets, we cannot use our team mailbox."
"Elastic Observability needs to improve the retrieval of logs and metrics from all the instances."
"The interface could be improved."
"Elastic APM's visualization is not that great compared to other tools. It's number of metrics is very low."
"More web features could be added to the product."
"The tool's scalability involves a more complex implementation process. It requires careful calculations to determine the number of nodes needed, the specifications of each node, and the configuration of hot, warm, and cold zones for data storage. Additionally, managing log retention policies adds further complexity. The solution's pricing also needs to be cheaper."
"Elastic Observability’s price could be improved."
"The cost must be made more transparent."
 

Pricing and Cost Advice

"The solution is more expensive than NetApp which offers file systems in various price ranges."
"I believe it is a free product because we don't pay for it."
"The product’s pricing needs improvement."
"One needs to pay for the licenses, and it is an annual subscription model right now."
"We have been using the open-source version."
"Since we are a huge company, Elastic Observability is an affordable solution for us."
"We will buy a premium license after POC."
"Elastic Observability is cheaper than other similar solutions, such as Dynatrace. Its license calculation is based on various factors like data volume and physical infrastructure, particularly related to RAM capacity."
"The product is not that cheap."
"Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Computer Software Company
15%
Financial Services Firm
12%
Government
6%
Financial Services Firm
19%
Computer Software Company
15%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Dell CloudIQ?
It can improve the reporting facility to create custom reports or dashboards.
What is your primary use case for Dell CloudIQ?
I use it for monitoring environment security today. I look at security, capacity, and availability in our environment.
What advice do you have for others considering Dell CloudIQ?
I would rate the overall product an eight out of ten.
What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What is your experience regarding pricing and costs for Elastic Observability?
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing. However, sizing and licensing information could be clearer.
What needs improvement with Elastic Observability?
Of course, maintenance is necessary, as with any software, requiring updates with the latest features and security enhancements. It lacked some capabilities when handling on-prem devices, like netw...
 

Overview

 

Sample Customers

North Carolina State University
PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Find out what your peers are saying about Dell CloudIQ vs. Elastic Observability and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.