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Dell CloudIQ vs Elastic Observability comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Users have mixed experiences with Dell CloudIQ support, praising smooth transitions but noting communication issues and service decline.
Sentiment score
6.7
Elastic Observability's customer service is praised for responsiveness, support resources, and comprehensive documentation, with stable system reducing support needs.
 

Room For Improvement

No sentiment score available
Dell CloudIQ needs broader product support, better cost efficiency, improved reports, and integration with non-Dell technologies.
Sentiment score
4.0
Elastic Observability requires automation, improved metrics, advanced features, and better interfaces to address scalability, customization, and cost management challenges.
One example is the inability to monitor very old databases with the newest version.
Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal.
 

Scalability Issues

Sentiment score
8.5
Dell CloudIQ is highly rated for scalability, offering reliable support, though device compatibility can be improved further.
Sentiment score
5.7
Elastic Observability offers strong scalability, receiving positive ratings, with improved performance in higher subscription tiers and cloud installations.
Elastic Observability seems to have a good scale-out capability.
What is not scalable for us is not on Elastic's side.
 

Setup Cost

No sentiment score available
Enterprise users find Dell CloudIQ costly, yet appreciate included software, noting mixed opinions on pricing versus alternatives.
Sentiment score
2.0
Elastic Observability is cost-efficient for large enterprises but can be pricey for startups, with varied deployment pricing options.
The license is reasonably priced, however, the VMs where we host the solution are extremely expensive, making the overall cost in the public cloud high.
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing.
 

Stability Issues

No sentiment score available
Dell CloudIQ is highly reliable and stable, outperforming EMC models with minimal issues and high user satisfaction ratings.
Sentiment score
8.3
Elastic Observability is highly stable and dependable, with fast performance and positive user feedback across diverse environments.
It is very stable, and I would rate it ten out of ten based on my interaction with it.
Elastic Observability is really stable.
 

Valuable Features

Sentiment score
8.2
Dell CloudIQ provides mobile storage monitoring, security insights, and integration, despite a 10-minute sync delay for on-premises data.
Sentiment score
8.1
Elastic Observability offers cost-effective, scalable logging with machine learning, customization, and seamless Kibana integration for robust monitoring and security.
The most valuable feature is the integrated platform that allows customers to start from observability and expand into other areas like security, EDR solutions, etc.
All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important.
 

Categories and Ranking

Dell CloudIQ
Ranking in IT Infrastructure Monitoring
34th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Elastic Observability
Ranking in IT Infrastructure Monitoring
9th
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
26
Ranking in other categories
Application Performance Monitoring (APM) and Observability (8th), Log Management (13th), Container Monitoring (4th), Cloud Monitoring Software (7th)
 

Mindshare comparison

As of November 2024, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 1.2%, up from 1.0% compared to the previous year. The mindshare of Elastic Observability is 4.3%, up from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Yaswanth Yathaluru - PeerSpot reviewer
Easily visualize your environment's performance and forecast its capacity
Our company uses the solution for forecasting capacity and performance via cloud visualization that is maintained by Dell.  The solution is a maintenance tool that is used by our storage and backup teams to view PowerScale and our cloud.  The tool for forecasting capacity is valuable.  PowerScale…
Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
16%
Financial Services Firm
10%
Government
6%
Financial Services Firm
22%
Computer Software Company
15%
Manufacturing Company
9%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Dell CloudIQ?
Fewer vulnerabilities have been observed in the four years we have used the solution.
What needs improvement with Dell CloudIQ?
It would be even better if it could include information on servers and other hardware components in addition to storage.
What is your primary use case for Dell CloudIQ?
We use it primarily for storage management.
What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What needs improvement with Elastic Observability?
I don't know how Elastic can improve. The integration feature I am using is very easy to implement.
 

Overview

 

Sample Customers

North Carolina State University
PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Find out what your peers are saying about Dell CloudIQ vs. Elastic Observability and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.