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Dell CloudIQ vs PRTG Network Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Users have mixed experiences with Dell CloudIQ support, praising smooth transitions but noting communication issues and service decline.
Sentiment score
6.6
PRTG Network Monitor's support is generally effective, though email-only support and first-level knowledge can lead to delays.
The setup process is well-documented, making it easy to deploy.
 

Room For Improvement

No sentiment score available
Dell CloudIQ needs broader product support, better cost efficiency, improved reports, and integration with non-Dell technologies.
Sentiment score
3.7
PRTG Network Monitor needs improvements in cost, usability, monitoring capabilities, integration, performance, reporting, and support to enhance user experience.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
 

Scalability Issues

Sentiment score
8.5
Dell CloudIQ is highly rated for scalability, offering reliable support, though device compatibility can be improved further.
Sentiment score
8.2
PRTG Network Monitor is scalable and flexible for large environments but may face hardware and cost limitations at high scales.
On a scale of one to ten, scalability is rated as 9.5.
 

Setup Cost

No sentiment score available
Enterprise users find Dell CloudIQ costly, yet appreciate included software, noting mixed opinions on pricing versus alternatives.
Sentiment score
6.4
PRTG Network Monitor offers reasonable pricing for enterprises but can become costly in larger environments; perpetual licenses offer savings.
Pricing is by the number of devices, not by sensor.
 

Stability Issues

No sentiment score available
Dell CloudIQ is highly reliable and stable, outperforming EMC models with minimal issues and high user satisfaction ratings.
Sentiment score
6.9
PRTG Network Monitor is stable and reliable, though occasional issues arise from exceeding sensor limits or specific configurations.
 

Valuable Features

Sentiment score
8.2
Dell CloudIQ provides mobile storage monitoring, security insights, and integration, despite a 10-minute sync delay for on-premises data.
Sentiment score
8.4
PRTG Network Monitor is praised for quick setup, scalability, user-friendly interface, cost-efficiency, and comprehensive monitoring features with flexible integration.
The pricing is affordable compared to SolarWinds.
 

Categories and Ranking

Dell CloudIQ
Ranking in IT Infrastructure Monitoring
34th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
6
Ranking in other categories
No ranking in other categories
PRTG Network Monitor
Ranking in IT Infrastructure Monitoring
6th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
100
Ranking in other categories
Network Monitoring Software (5th), Cloud Monitoring Software (8th)
 

Mindshare comparison

As of November 2024, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 1.2%, up from 1.0% compared to the previous year. The mindshare of PRTG Network Monitor is 4.5%, down from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Yaswanth Yathaluru - PeerSpot reviewer
Easily visualize your environment's performance and forecast its capacity
Our company uses the solution for forecasting capacity and performance via cloud visualization that is maintained by Dell.  The solution is a maintenance tool that is used by our storage and backup teams to view PowerScale and our cloud.  The tool for forecasting capacity is valuable.  PowerScale…
Noman-Saleem - PeerSpot reviewer
Detects suden changes but significant pricing concerns affect the effectiveness of network traffic troubleshooting
We use PRTG Network Monitor for monitoring traffic on interfaces and the behavior of network traffic. If there are sudden changes in traffic or any configuration issues, we can sort them out using PRTG. It's very helpful for troubleshooting and monitoring traffic utilization on our interfaces…
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Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
816,636 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
16%
Financial Services Firm
10%
Government
6%
Educational Organization
53%
Computer Software Company
8%
Government
5%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Dell CloudIQ?
Fewer vulnerabilities have been observed in the four years we have used the solution.
What needs improvement with Dell CloudIQ?
It would be even better if it could include information on servers and other hardware components in addition to storage.
What is your primary use case for Dell CloudIQ?
We use it primarily for storage management.
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
The pricing is harshly increased, from $4,000 last year to $99,000 now, with no additional features added. This is unbearable.
 

Overview

 

Sample Customers

North Carolina State University
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about Dell CloudIQ vs. PRTG Network Monitor and other solutions. Updated: October 2024.
816,636 professionals have used our research since 2012.