Dell CloudIQ vs PRTG Network Monitor comparison

Dell Technologies and Paessler GmbH are both solutions in the IT Infrastructure Monitoring category. Dell Technologies is ranked #28 with an average rating of 8.8, while Paessler GmbH is ranked #7 with an average rating of 7.9. Dell Technologies holds a 1.0% mindshare in IM, compared to Paessler GmbH’s 4.2% mindshare. Additionally, 90% of Dell Technologies users are willing to recommend the solution, compared to 91% of Paessler GmbH users who would recommend it.

Dell CloudIQ

Read 9 Dell CloudIQ reviews

1,634 Views
1,103 Comparison Views

90% willing to recommend

PRTG Network Monitor

Read 101 PRTG Network Monitor reviews

6,972 Views
4,667 Comparison Views

91% willing to recommend

Dell CloudIQ

PRTG Network Monitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 9, 2025

PRTG Network Monitor and Dell CloudIQ are competitive solutions in the network monitoring category. While both products offer valuable features, Dell CloudIQ has an advantage in environments dominated by Dell hardware due to its strong integration.

Features: PRTG Network Monitor is known for its rapid deployment, scalability, and cost-effectiveness. It provides prompt alerts to the right personnel and supports diverse monitoring environments. Dell CloudIQ, designed for Dell hardware, excels in centralized device monitoring and offers AI-driven predictive capabilities. It effectively notifies users of health status and server conditions.

Room for Improvement: PRTG Network Monitor users seek more flexibility in template management, improved dashboard customization, and enhanced application monitoring. Dell CloudIQ users identify a lack of support for non-Dell equipment and express the need for better integration with other technologies and legacy systems.

Ease of Deployment and Customer Service: PRTG Network Monitor is flexible, supporting on-premises, hybrid, and cloud environments. Users appreciate its extensive online resources but have mixed experiences with email support. Dell CloudIQ is easy to deploy within Dell environments but limited in heterogeneous infrastructures. Its support is valued, but user experiences vary.

Pricing and ROI: PRTG Network Monitor is perceived as costly, particularly for large environments. However, users recognize its comprehensive sensor packages and scalability as providing good ROI by enhancing IT efficiency and reducing downtime. Dell CloudIQ offers excellent value to Dell users, as it incurs no additional costs when included with Dell solutions and is seen as cost-effective within broader service agreements.

To learn more, read our detailed Dell CloudIQ vs. PRTG Network Monitor Report (Updated: March 2025).

Buyer's Guide

Dell CloudIQ vs. PRTG Network Monitor

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell CloudIQ

Ranking in IT Infrastructure Monitoring

28th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

PRTG Network Monitor

Ranking in IT Infrastructure Monitoring

7th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

101

Ranking in other categories

Network Monitoring Software (5th), Cloud Monitoring Software (8th)

Mindshare comparison

As of March 2025, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 1.0%, down from 1.1% compared to the previous year. The mindshare of PRTG Network Monitor is 4.2%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

ClaudioSalgado

IT Architect Consultant at RTFM

Has proactive monitoring with predictive insights and a user-friendly interface

Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually. It provides a status with traffic light colors, where red indicates danger, yellow means attention is needed, and green represents normal conditions to easily understand the health of the environment. The quick overview aids in decision-making. Additionally, CloudIQ's predictive capabilities, which are enhanced by artificial intelligence, have improved operational efficiency by providing proactive information to prevent issues before they arise.

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Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

Efficiently monitor networks across regions with seamless setup and robust feature set

PRTG Network Monitor is easy to set up. Within a few minutes, it is operational. It is an all-in-one monitoring solution without extra costs. For example, we set it up for an insurance company with branches across Africa. We are able to monitor from Lagos without installing anything in the branches, using the agentless feature. We just put in the IP address and the parameter, and we monitor from those ends. Additionally, all the sensors are very useful. Most people are interested in the bandwidth monitoring sensor to see what bandwidth the users are consuming. The pricing is affordable compared to SolarWinds.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I rate CloudIQ a ten out of ten."

"The dashboard is clear and user-friendly."

"It's convenient because you can access it from a mobile device without needing a laptop."

"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."

"Has really nice roll-up dashboards."

"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."

"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."

"Fewer vulnerabilities have been observed in the four years we have used the solution."

More Dell CloudIQ pros

"It is a central solution in terms of how to actually use it. It has a very easy dashboard. Everything is concise. We are able to create custom sensors. For different parts of the business, we have many products across many environments, and it works for everything."

"The network visualization helps us to drill down deeper."

"PRTG has improved our visibility and response time to issues related to remote sites."

"The most valuable feature is the ability to span multiple technologies and multiple vendors."

"PRTG Network Monitor is easy to set up. Within a few minutes, it is operational."

"The remote probe feature in PRTG Network Monitor helps you monitor remote systems or your network at a lower cost than other solutions."

"It has made our infrastructure more reliable."

"What I've found most valuable is the custom sensor, which allows you to write scripts or code to monitor a specific metric in your environment."

More PRTG Network Monitor pros

Cons

"If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ is primarily designed for Dell-based infrastructures."

"Doesn't do well in terms of integrating with technologies other than Dell."

"The process of upgrading could be streamlined."

"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."

"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."

"The reporting capabilities of this solution could be improved."

"PowerScale is the only file system offered and that is limiting."

"In terms of improvement, they should enhance the product range."

More Dell CloudIQ cons

"I would like to have a VM version that can be installed on a cloud such as Azure. We're using Azure, and we're eliminating on-premise servers. It would be helpful to have a PRTG version that can be installed on the Azure cloud."

"Their penetration within the market could be much better. If their pricing was lower, even though it's reasonable now, it might help them achieve this."

"I would like to see network mapping."

"PRTG's application monitoring sensor is not strong."

"While the desktop app is good, they could slightly improve it. We would like it to be a single pane of glass. At the moment, you can only see certain portions of information. You have to scroll through to make it more granular. We want them to develop the desktop app to be more user-friendly."

"Technical support is an area with concerns in PRTG Network Monitor, where improvements are required."

"There's always room for improvement. The high availability feature is good, but it's an area that PRTG could marginally improve. For example, in PRTG, both servers have a different IP, but it would make things a lot easier if they were bound by a single IP."

"PRTG Network Monitor could improve interaction with customers by offering direct support involvement instead of just mail responses."

More PRTG Network Monitor cons

Pricing and Cost Advice

"The solution is more expensive than NetApp which offers file systems in various price ranges."

"I believe it is a free product because we don't pay for it."

"On a yearly basis, I believe it's between £1,200 and £1,500."

"The licensing fees are billed annually and there are no costs in addition to this."

"We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost."

"The price of PRTG is reasonable. PRTG's competitors like SolarWinds and ManageEngine charge more for the same functionality."

"Our licensing costs are 10,000 euros over three years."

"Cost was a factor when selecting this solution, but it just did everything we wanted it to do."

"PRTG Network Monitor is very expensive."

"One thing I like is that when you buy sensors, it's a perpetual license, so once you buy 2,000 sensors, you've got 2,000 sensors; it's not a recurring cost."

More PRTG Network Monitor pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Manufacturing Company

15%

Computer Software Company

15%

Financial Services Firm

11%

Government

Educational Organization

53%

Computer Software Company

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with Dell CloudIQ?

It can improve the reporting facility to create custom reports or dashboards.

See all answers

What is your primary use case for Dell CloudIQ?

I use it for monitoring environment security today. I look at security, capacity, and availability in our environment.

See all answers

What advice do you have for others considering Dell CloudIQ?

I would rate the overall product an eight out of ten.

See all answers

What is the best network monitoring software for large enterprises?

PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...

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What do you like most about PRTG Network Monitor?

The tool is integrated with our email for the alerts.

See all answers

What is your experience regarding pricing and costs for PRTG Network Monitor?

The prices are very high for PRTG Network Monitor. That's why I'm using the free100 sensor license.

See all answers

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Compared 8% of the time

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Compared 8% of the time

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Compared 7% of the time

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Compared 6% of the time

SolarWinds NPM vs PRTG Network Monitor

Compared 6% of the time

PRTG Enterprise Monitor vs PRTG Network Monitor

Compared 6% of the time

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Product Reports

Buyer's Guide

IT Infrastructure Monitoring

March 2025

Download Dell CloudIQ product report

Buyer's Guide

PRTG Network Monitor

March 2025

Download PRTG Network Monitor product report

Overview

CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

Dell Technologies

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Paessler GmbH

Sample Customers

North Carolina State University

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank

Buyer's Guide

Dell CloudIQ vs. PRTG Network Monitor

March 2025

Free Report: Dell CloudIQ vs. PRTG Network Monitor

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