Dell CloudIQ vs PRTG Network Monitor comparison

Dell Technologies and Paessler GmbH are both solutions in the IT Infrastructure Monitoring category. Dell Technologies is ranked #30 with an average rating of 8.8, while Paessler GmbH is ranked #8 with an average rating of 7.8. Dell Technologies holds a 1.0% mindshare in IM, compared to Paessler GmbH’s 4.3% mindshare. Additionally, 90% of Dell Technologies users are willing to recommend the solution, compared to 91% of Paessler GmbH users who would recommend it.

Dell CloudIQ

Read 9 Dell CloudIQ reviews

1,624 Views
1,076 Comparison Views

90% willing to recommend

PRTG Network Monitor

Read 101 PRTG Network Monitor reviews

6,499 Views
4,437 Comparison Views

91% willing to recommend

Dell CloudIQ

PRTG Network Monitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 9, 2025

PRTG Network Monitor and Dell CloudIQ are competitive solutions in the network monitoring category. While both products offer valuable features, Dell CloudIQ has an advantage in environments dominated by Dell hardware due to its strong integration.

Features: PRTG Network Monitor is known for its rapid deployment, scalability, and cost-effectiveness. It provides prompt alerts to the right personnel and supports diverse monitoring environments. Dell CloudIQ, designed for Dell hardware, excels in centralized device monitoring and offers AI-driven predictive capabilities. It effectively notifies users of health status and server conditions.

Room for Improvement: PRTG Network Monitor users seek more flexibility in template management, improved dashboard customization, and enhanced application monitoring. Dell CloudIQ users identify a lack of support for non-Dell equipment and express the need for better integration with other technologies and legacy systems.

Ease of Deployment and Customer Service: PRTG Network Monitor is flexible, supporting on-premises, hybrid, and cloud environments. Users appreciate its extensive online resources but have mixed experiences with email support. Dell CloudIQ is easy to deploy within Dell environments but limited in heterogeneous infrastructures. Its support is valued, but user experiences vary.

Pricing and ROI: PRTG Network Monitor is perceived as costly, particularly for large environments. However, users recognize its comprehensive sensor packages and scalability as providing good ROI by enhancing IT efficiency and reducing downtime. Dell CloudIQ offers excellent value to Dell users, as it incurs no additional costs when included with Dell solutions and is seen as cost-effective within broader service agreements.

To learn more, read our detailed Dell CloudIQ vs. PRTG Network Monitor Report (Updated: April 2025).

Buyer's Guide

Dell CloudIQ vs. PRTG Network Monitor

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell CloudIQ

Ranking in IT Infrastructure Monitoring

30th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

PRTG Network Monitor

Ranking in IT Infrastructure Monitoring

8th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

101

Ranking in other categories

Network Monitoring Software (5th), Cloud Monitoring Software (8th)

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 1.0%, down from 1.2% compared to the previous year. The mindshare of PRTG Network Monitor is 4.3%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

ClaudioSalgado

IT Architect Consultant at RTFM

Has proactive monitoring with predictive insights and a user-friendly interface

Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually. It provides a status with traffic light colors, where red indicates danger, yellow means attention is needed, and green represents normal conditions to easily understand the health of the environment. The quick overview aids in decision-making. Additionally, CloudIQ's predictive capabilities, which are enhanced by artificial intelligence, have improved operational efficiency by providing proactive information to prevent issues before they arise.

Read full review

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

Efficiently monitor networks across regions with seamless setup and robust feature set

PRTG Network Monitor is easy to set up. Within a few minutes, it is operational. It is an all-in-one monitoring solution without extra costs. For example, we set it up for an insurance company with branches across Africa. We are able to monitor from Lagos without installing anything in the branches, using the agentless feature. We just put in the IP address and the parameter, and we monitor from those ends. Additionally, all the sensors are very useful. Most people are interested in the bandwidth monitoring sensor to see what bandwidth the users are consuming. The pricing is affordable compared to SolarWinds.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Has really nice roll-up dashboards."

"I rate CloudIQ a ten out of ten."

"The tool for forecasting capacity is valuable."

"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."

"The dashboard is clear and user-friendly."

"Fewer vulnerabilities have been observed in the four years we have used the solution."

"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."

More Dell CloudIQ pros

"The fact that I can use custom MIB files to customize my sensors for the things that are not there as a default is a good feature."

"The initial setup is pretty easy."

"PRTG has improved our visibility and response time to issues related to remote sites."

"We can see trends for a lot of different things, such as hard drive space and bandwidth usage. We can see and plan for the future by knowing, "We're sort of at 75% capacity now. In three months time, we know we're going to be up to 90%,so we need to plan ahead for it, getting upgrades booked in place." Since things like this take time and effort, it's handy to see trends into the future of where our company is going."

"Its proactiveness is its most valuable feature. We already know when we come in, in the morning, if a server or site is down, as opposed to someone telling us."

"It allows us to directly add individual VMs independently."

"It is very flexible, and we can monitor many aspects of IT as well as ERP and CRM services. It has a very powerful interface and APIs for customization."

"It is able to satisfy all our requirements in terms of email notifications and specific errors on the devices."

More PRTG Network Monitor pros

Cons

"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."

"PowerScale is the only file system offered and that is limiting."

"There is a need for improvement in predictive maintenance, which I assume is somewhat AI-driven."

"Supporting legacy systems is an area that can be improved."

"In terms of improvement, they should enhance the product range."

"The process of upgrading could be streamlined."

"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."

"It can improve the reporting facility to create custom reports or dashboards."

More Dell CloudIQ cons

"We've had some issues previously with the performance of the sensors. We tend to deploy quite a bit of WMI, which is quite processor-intensive, and we've found that that impacts the sensors quite a bit."

"Can be slow in the way it polls the different engines."

"Performance-wise, PRTG Network Monitor still needs improvement because a large number of SNMPv3 queries reduces tool performance."

"PRTG Network Monitor needs to enhance network performance monitoring. Moving towards observability, similar to what Datadog offers, could be beneficial."

"I would like a more straightforward ability to create dashboards and maps. The network maps should be a bit more flexibility in the GUI to do what we need to do."

"It would be good if there were better graphical interfaces when you have it on multiple monitors... Because we have so many servers, things can get lost in the fog a little bit. Maybe having a better way of showing different geographies, Flash, etc., would help."

"Technical support is an area with concerns in PRTG Network Monitor, where improvements are required."

"This solution is a good product so far, but I haven't been using it long enough to know how it could be improved."

More PRTG Network Monitor cons

Pricing and Cost Advice

"I believe it is a free product because we don't pay for it."

"The solution is more expensive than NetApp which offers file systems in various price ranges."

"PRTG Network Monitor is cheap."

"We bought a license for 4000 sensors."

"On a yearly basis, I believe it's between £1,200 and £1,500."

"In my company now, we are using the free version."

"I'm paying something like €1000 per year for the maintenance. I've got unlimited sensors."

"When you have a lot of devices, PRTG Network Monitor can be costly."

"It is expensive."

"Our licensing costs are 10,000 euros over three years."

More PRTG Network Monitor pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

16%

Manufacturing Company

16%

Financial Services Firm

12%

Government

Educational Organization

50%

Computer Software Company

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with Dell CloudIQ?

It can improve the reporting facility to create custom reports or dashboards.

See all answers

What is your primary use case for Dell CloudIQ?

I use it for monitoring environment security today. I look at security, capacity, and availability in our environment.

See all answers

What advice do you have for others considering Dell CloudIQ?

I would rate the overall product an eight out of ten.

See all answers

What is the best network monitoring software for large enterprises?

PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...

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What do you like most about PRTG Network Monitor?

The tool is integrated with our email for the alerts.

See all answers

What is your experience regarding pricing and costs for PRTG Network Monitor?

The prices are very high for PRTG Network Monitor. That's why I'm using the free100 sensor license.

See all answers

Comparisons

Cisco Intersight vs Dell CloudIQ

Compared 23% of the time

HPE OneView vs Dell CloudIQ

Compared 22% of the time

Datadog vs Dell CloudIQ

Compared 9% of the time

OpsRamp vs Dell CloudIQ

Compared 7% of the time

NetApp Cloud Insights vs Dell CloudIQ

Compared 7% of the time

More Dell CloudIQ Competitors

Zabbix vs PRTG Network Monitor

Compared 7% of the time

LibreNMS vs PRTG Network Monitor

Compared 7% of the time

PRTG Enterprise Monitor vs PRTG Network Monitor

Compared 6% of the time

SolarWinds NPM vs PRTG Network Monitor

Compared 6% of the time

Centreon vs PRTG Network Monitor

Compared 5% of the time

More PRTG Network Monitor Competitors

Product Reports

Buyer's Guide

IT Infrastructure Monitoring

April 2025

Download Dell CloudIQ product report

Buyer's Guide

PRTG Network Monitor

April 2025

Download PRTG Network Monitor product report

Overview

CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

Dell Technologies

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Paessler GmbH

Sample Customers

North Carolina State University

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank

Buyer's Guide

Dell CloudIQ vs. PRTG Network Monitor

April 2025

Free Report: Dell CloudIQ vs. PRTG Network Monitor

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