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ESET PROTECT Enterprise Reviews

Vendor: ESET
4.5 out of 5
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What is ESET PROTECT Enterprise?

ESET PROTECT Enterprise ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes

Get the ESET PROTECT Enterprise Buyer's Guide and find out what your peers are saying about ESET PROTECT Enterprise, Microsoft Defender for Endpoint, ESET Endpoint Protection Platform and more!
ESET PROTECT Enterprise is the #12 ranked solution in top Anti-Malware Tools and #19 ranked solution in XDR Security products. PeerSpot users give ESET PROTECT Enterprise an average rating of 9.0 out of 10. Based on the analysis of the 12 most recent ESET PROTECT Enterprise reviews, the overall sentiment is positive, with a sentiment score of 7.4. ESET PROTECT Enterprise is most commonly compared to Microsoft Defender for Endpoint: ESET PROTECT Enterprise vs Microsoft Defender for Endpoint. ESET PROTECT Enterprise is popular among the large enterprise segment, accounting for 40% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 20% of all views.
Buyer's Guide
ESET PROTECT Enterprise
December 2024
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ESET PROTECT Enterprise mindshare

Product category:
Anti-Malware Tools
As of December 2024, the mindshare of ESET PROTECT Enterprise in the Anti-Malware Tools category stands at 1.5%, down from 2.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Anti-Malware Tools

PeerAnalyst reports

TypeTitleDate
CategoryAnti-Malware ToolsDec 22, 2024Download
ProductReviews, tips, and advice from real usersDec 22, 2024Download
ComparisonESET PROTECT Enterprise vs Microsoft Defender for EndpointDec 22, 2024Download
ComparisonESET PROTECT Enterprise vs SentinelOne Singularity CompleteDec 22, 2024Download
ComparisonESET PROTECT Enterprise vs VirusTotalDec 22, 2024Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Defender for Endpoint4.019.6%94%190 interviewsAdd to research
ESET Endpoint Protection Platform4.14.6%91%100 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

ESET PROTECT Enterprise offers robust reporting tools for network monitoring, effective internal security, and easy deployment. It features dynamic folders for automatic task management, a secure browser for transactions, and comprehensive management functions. Users appreciate its low resource use, reliable Zero-Day Protection, and detailed EDR capabilities. The dashboard facilitates easy management with customizable alerts, whitelisting, and adaptable learning mode to minimize false positives while allowing efficient updates and scans.
  • "The solution is easy to use and install, with good pricing."
  • "It is easy to patch, update, and set up scheduled scans."
  • "The solution provides EDR. You can customize how you prepare the endpoint for clients and the dashboard alerts."

Room for Improvement

ESET PROTECT Enterprise requires improvements in remote deployment as it is seen as too technical for new users. The installation process often needs manual intervention, and the software can slow down devices. Users find the account management documentation confusing. They seek better automation, a more informative detection dashboard, and features for managing mobile devices and reporting. Additionally, users mention challenges with centralized computer management, domain connectivity, and excessive endpoint notifications. They also express concerns about cost and complexity.
  • "They need to reduce the number of notifications on the endpoints."
  • "They need to reduce the number of notifications on the endpoints."
  • "The tool is complex and expensive."

ROI

ESET PROTECT Enterprise provides a substantial return on investment by delivering strong protection against ransomware and malware. Users report significant security benefits and note its value for money. Its excellent return is attributed to its effective functionality and the ease with which it is installed.

Pricing

ESET PROTECT Enterprise is generally perceived as affordable by users, with licensing costs described as low, approximately $10 per license. Most users find its pricing fair, rating it positively for value given its functionality. While other solutions might be cheaper, ESET PROTECT is considered cost-effective compared to competitors like Microsoft Defender. Some users encountered normal price increases over time, yet overall costs remain reasonable for enterprise needs.
  • "The product is cost-effective compared to one of its competitors."
  • "ESET PROTECT Enterprise is affordable."
  • "There is a license needed to use ESET Protect. The licensing cost is very low, it is approximately $10 per license."

Popular Use Cases

Organizations primarily utilize ESET PROTECT Enterprise for security, focusing on antivirus and endpoint protection. It ensures secure access to servers and remote files, with capabilities for web filtering and device management. ESET PROTECT allows for efficient deployment on workstations, laptops, and servers, managing processes like installing and updating antivirus software. It automates threat isolation and device restrictions, providing monthly security reports and supporting transitions to cloud-based platforms.

Service and Support

ESET PROTECT Enterprise support is highly praised for being responsive, knowledgeable, and helpful. Users commend their positive interactions and rate the service ten out of ten. Even though some users have not needed to contact support often, those who have experienced satisfactory services, especially with billing queries. Customer service is approachable and quick to react. Organizations appreciate the relationship with technical support and value the level of service provided.

Deployment

Users generally find ESET PROTECT Enterprise's initial setup straightforward, often completing it within a few hours. Implementation is smooth with multiple deployment options, though some complexity arises with on-premises configurations lacking a public IP. Setup is generally uncomplicated with experienced users, requiring minimal supervision. Policies, tasks, and groups need creation on the cloud, but overall, ESET PROTECT Enterprise offers flexibility in configurations, making it efficient for networks of varying sizes.

Scalability

ESET PROTECT Enterprise scales effectively, primarily by acquiring additional licenses. Users easily expand usage across workstations and servers, with no significant limitations on scalability noted. Ratings are high, emphasizing suitability for environments with many users. Scalability depends on network specifics rather than inherent constraints in ESET PROTECT Enterprise. While well-suited for workstations, there are suggestions for enhancements in server environments due to evolving vulnerabilities. Users expressing satisfaction indicate plans for further capacity expansion.

Stability

Users indicate ESET PROTECT Enterprise maintains excellent stability, showing no signs of crashing, freezing, or bugs. Many have trusted it for over five years, noting its high reliability and effectiveness, only reporting minimal issues. Stability remains high across cloud environments. While some encountered occasional management stability issues, others rate it 10 out of 10. Operational satisfaction remains strong among the vast majority, with stability being a defining characteristic.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our ESET PROTECT Enterprise Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
20%
Comms Service Provider
15%
Government
7%
Financial Services Firm
5%
Educational Organization
5%
University
5%
Retailer
4%
Manufacturing Company
4%
Non Profit
3%
Real Estate/Law Firm
3%
Hospitality Company
3%
Healthcare Company
3%
Energy/Utilities Company
3%
Construction Company
3%
Wholesaler/Distributor
2%
Media Company
2%
Outsourcing Company
2%
Consumer Goods Company
2%
Legal Firm
2%
Logistics Company
1%
Recreational Facilities/Services Company
1%
Paper And Forest Products
1%
Security Firm
1%
Pharma/Biotech Company
1%
Insurance Company
1%
Venture Capital & Private Equity Firm
1%
Performing Arts
1%

Compare ESET PROTECT Enterprise with alternative products

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Learn more about ESET PROTECT Enterprise

  • Cloud-based console with the possibility of an on-premises deployment
  • Provides real-time visibility of all endpoints: desktops, servers, virtual machines and even managed mobile devices
  • Enables full reporting for ESET security solutions
  • Controls endpoint prevention, detection & response layers across all platforms
  • Connect anytime, anywhere from your favorite web browser

ESET PROTECT Enterprise was previously known as ESET Protect, ESET File Security.

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Product Categories

Product Categories
Anti-Malware Tools
Extended Detection and Response (XDR)

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