There's room for improvement in the dashboard. Clicking on individual instances doesn't provide an intuitive overview, and users have to navigate step-by-step through options. Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial. On a positive note, you can create custom dashboards to meet your specific requirements, whether globally or for incident categorization. This flexibility is a valuable feature. The tool's support for cloud and VMware-based devices is expanding, and synthetic monitoring is available. The tool also integrates well with Power BI and Tableau for reporting purposes, making data analysis more robust. It's also integrated with Microsoft Teams for seamless collaboration and notifications via mobile phones. There is a mobile app available for this tool, making it accessible on mobile devices. It's a versatile and flexible tool that aligns well with the evolving market needs.
