What is our primary use case?
KerioConnect is a mail server.
What is most valuable?
KerioConnect is a good and secure product. You can install it on-premise servers, making it more secure and private than other products.
The most valuable features are security and privacy because you installed it on your server, within your company premises, not in the cloud. You can control everything, and nobody has access to your email. It's very private and flexible to set up. You can set up different parameters in the area. The server is installed on your equipment or hardware inside your company.
Also, the product is cheap.
What needs improvement?
You cannot integrate with other services like Google Docs, Google Assistant, Google Calendar, etc.
For how long have I used the solution?
I used KerioConnect for 5-7 years.
What do I think about the stability of the solution?
The product is stable and running 24/7. There is no problem, interruption, or crash. We run it under Windows Server 2012, but you can run it on Linux.
What do I think about the scalability of the solution?
Scalability depends on the drive's storage capacity for storing all the emails. Kerio Connect works quickly and reliably. You don't need to set up a cluster of servers; just one server with enough space to store all the emails is sufficient
The product is suited for small businesses, providing excellent security and privacy. You have to keep the IT specialist in the company to keep running this product.
How are customer service and support?
Customer support is reliable. It provides fast and excellent support.
How would you rate customer service and support?
How was the initial setup?
The initial setup of KerioConnect depends on whether you're working with an IT professional. Setting up Google is easier, but KerioConnect needs direct access to all the server settings, which requires some IT knowledge. You have to be familiar with email technology, SMTP protocol, IMAP protocol, and other related aspects. There's a lot to configure, including port forwarding on your firewall, among other things. You have complete control over the setup and can tailor it to your needs. In contrast, setting up Google services is generally more straightforward.
To deploy KerioConnect, you must acquire some knowledge to set it up properly. It involves various technologies, such as firewall configurations, forwarding, and email protocols, to function effectively. You must manually configure the spam filters. Once correctly configured, KerioConnect offers various spam protection mechanisms for your email data. In terms of flexibility, it surpasses Google by a significant margin,
What about the implementation team?
What was our ROI?
KerioConnect doesn't affect productivity. You can use its clients or the stock client for both Windows and Apple. Additionally, you can use the web interface and set up different email clients using the app. It's open and fast. It's reliable, typically responding within 50 seconds.
What's my experience with pricing, setup cost, and licensing?
KerioConnect is cheaper than Google, Microsoft, or Zoho.
What other advice do I have?
There are two kinds of maintenance. One is an on-time upgrade, which is very easy. The other is the log files and creating new rules for filters and security. It's more secure than Google.
In KerioConnect, you can access everything from security and filters to spam settings. You have set it up the way you want it. There's some knowledge required, but it works perfectly.
The interface is very clean, logical, and straightforward to understand. It's clear to know how to do it with the support and information provided on the website.
I recommend it for small businesses for privacy, security, and speed.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
*Disclosure: I am a real user, and this review is based on my own experience and opinions.
