ManageEngine ADSelfService Plus Reviews

Name: ManageEngine ADSelfService Plus
Brand: ManageEngine
Rating: 4.2 (9 reviews)

4.2 out of 5

9 reviews
90% willing to recommend

What is ManageEngine ADSelfService Plus?

ManageEngine ADSelfService Plus is a secure, web-based, end-user password reset management program. This software helps domain users to perform self service password reset , self service account unlock and employee self update of personal details(e.g telephone numbers,etc) in Microsoft Windows Active Directory. Administrators find it easy to automate password resets, account unlocks while managing optimizing the expenses associated with helpdesk calls.

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ManageEngine ADSelfService Plus is the #10 ranked solution in top Enterprise Password Managers. PeerSpot users give ManageEngine ADSelfService Plus an average rating of 8.4 out of 10. Based on the analysis of the 9 most recent ManageEngine ADSelfService Plus reviews, the overall sentiment is positive, with a sentiment score of 7.2. ManageEngine ADSelfService Plus is most commonly compared to CyberArk Privileged Access Manager: ManageEngine ADSelfService Plus vs CyberArk Privileged Access Manager. ManageEngine ADSelfService Plus is popular among the large enterprise segment, accounting for 54% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 13% of all views.

Buyer's Guide

ManageEngine ADSelfService Plus

November 2024

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Helped 816,406 peers since 2012

Featured reviews

CarlosPerez7

Director of IT at Health Choice Network, Inc.

It integrates with ServiceDesk Plus. That's one of the benefits of using this product - most of their suites integrate, making it a one-stop-shop solution. I used it in my previous role, and it was particularly helpful in managing a large number of users, around ten thousand. It helped to reduce…

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Hussein Taha

IT Enterprise System Administrator at Nafeza

We struggled with the end users because most don't have the required IT background. They needed password resets for emails and accounts in the active directory. This created an issue for the help desk, and the system and ManageEngine ADSelfService Plus gave us a QR solution for the end users. Once an account is set up, you scan the QR code through Google authentication, Microsoft authentication or any program that can authenticate with the QR. You'll automatically generate a code that gives the port to reset or unlock your account very easily.

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William Cochran

Senior Systems Engineer at Accurate Corrosion Control, Inc.

Due to ransomware and novel threats, we can no longer allow people to gain domain admin access to our servers with only a username and password. With MFA, they must supply a one-time password sent to them via some authenticator, like Microsoft or Google Authenticator. It could be a text message.

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ManageEngine ADSelfService Plus mindshare

As of November 2024, the mindshare of ManageEngine ADSelfService Plus in the Enterprise Password Managers category stands at 0.2%, down from 0.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Enterprise Password Managers

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

"The solution enables agents to reset their passwords."
"Monitoring is one of the most valuable features for us."
"One of the most valuable features is the self-service capability. I"

Room for Improvement

"The price must be reduced."
"There is a lack of specific information provided by the analytics portion of the software."
"The registration process could be improved. It should be easier for users to register for the service."

ROI

Pricing

"You purchase the license for one time, and you can use it for a lifetime. The only thing is that in order to get support, you need to upgrade your product to the latest solution. You need to keep a support contract with them for which you have to pay some amount. It's a very small amount for renewing their support contract. Overall, it's very cost-effective."
"Using this solution costs us about $1,200 USD per year."