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ManageEngine ADSelfService Plus Reviews

Vendor: ManageEngine
4.2 out of 5
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What is ManageEngine ADSelfService Plus?

ManageEngine ADSelfService Plus is a secure, web-based, end-user password reset management program. This software helps domain users to perform self service password reset , self service account unlock and employee self update of personal details(e.g telephone numbers,etc) in Microsoft Windows Active Directory. Administrators find it easy to automate password resets, account unlocks while managing optimizing the expenses associated with helpdesk calls.

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ManageEngine ADSelfService Plus is the #10 ranked solution in top Enterprise Password Managers. PeerSpot users give ManageEngine ADSelfService Plus an average rating of 8.4 out of 10. Based on the analysis of the 9 most recent ManageEngine ADSelfService Plus reviews, the overall sentiment is positive, with a sentiment score of 7.2. ManageEngine ADSelfService Plus is most commonly compared to CyberArk Privileged Access Manager: ManageEngine ADSelfService Plus vs CyberArk Privileged Access Manager. ManageEngine ADSelfService Plus is popular among the large enterprise segment, accounting for 54% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 13% of all views.
Buyer's Guide
ManageEngine ADSelfService Plus
December 2024
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Helped 824,067 peers since 2012

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ManageEngine ADSelfService Plus mindshare

As of December 2024, the mindshare of ManageEngine ADSelfService Plus in the Enterprise Password Managers category stands at 0.2%, down from 0.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Enterprise Password Managers

PeerAnalyst reports

TypeTitleDate
CategoryEnterprise Password ManagersDec 22, 2024Download
ProductReviews, tips, and advice from real usersDec 22, 2024Download
ComparisonManageEngine ADSelfService Plus vs Azure Key VaultDec 22, 2024Download
ComparisonManageEngine ADSelfService Plus vs AWS Secrets ManagerDec 22, 2024Download
ComparisonManageEngine ADSelfService Plus vs CyberArk Privileged Access ManagerDec 22, 2024Download
Suggested products
TitleRatingMindshareRecommending
CyberArk Privileged Access Manager4.3N/A94%199 interviewsAdd to research
Delinea Secret Server4.05.4%91%51 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Valuable Features

  • "The solution enables agents to reset their passwords."
  • "Monitoring is one of the most valuable features for us."
  • "One of the most valuable features is the self-service capability. I"

Room for Improvement

Room for Improvement

  • "The price must be reduced."
  • "There is a lack of specific information provided by the analytics portion of the software."
  • "The registration process could be improved. It should be easier for users to register for the service."

ROI

Pricing

Enterprise users find ManageEngine ADSelfService Plus pricing highly competitive, costing around $1,200 annually or $100 monthly with standard licensing fees only. Licenses are free for fewer than 50 users, making it attractive for smaller groups. A lifetime license is offered with an optional support contract requiring renewal for full support. For larger deployments like 200 users, additional licensing is necessary, but the overall cost remains reasonable and cost-effective.
  • "You purchase the license for one time, and you can use it for a lifetime. The only thing is that in order to get support, you need to upgrade your product to the latest solution. You need to keep a support contract with them for which you have to pay some amount. It's a very small amount for renewing their support contract. Overall, it's very cost-effective."
  • "Using this solution costs us about $1,200 USD per year."

Popular Use Cases

ManageEngine ADSelfService Plus is used for password-change policies on mobile devices, enabling users to change or reset AD passwords, and unlock accounts independently. It integrates with ServiceDesk Plus and reduces ticket count for large organizations. It supports multifactor authentication and adds extra security for domain admin accounts. It tracks expiring passwords and matches login failures with third-party applications for security monitoring. It is useful for asset and incident management in companies with numerous employees.

Service and Support

Deployment

Scalability

Stability

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our ManageEngine ADSelfService Plus Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
10%
Government
10%
Retailer
9%
Insurance Company
6%
Healthcare Company
6%
Real Estate/Law Firm
6%
University
6%
Wholesaler/Distributor
6%
Comms Service Provider
4%
Construction Company
4%
Energy/Utilities Company
4%
Logistics Company
3%
Recreational Facilities/Services Company
3%
Paper And Forest Products
1%
Library
1%
Consumer Goods Company
1%
Educational Organization
1%
Engineering Company
1%
Aerospace/Defense Firm
1%
Non Profit
1%

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ManageEngine ADSelfService Plus customers

TEL U.S. Holdings Inc, Henson Group, CAMH, HPE, HubSpot, Hitachi, IBM, Accenture, Capgemini, Apogee, Symantec

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Product Categories

Product Categories
Enterprise Password Managers

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