ManageEngine ADSelfService Plus Reviews

Name: ManageEngine ADSelfService Plus
Brand: ManageEngine
Rating: 4.2 (9 reviews)

4.2 out of 5

9 reviews
90% willing to recommend

What is ManageEngine ADSelfService Plus?

ManageEngine ADSelfService Plus is a secure, web-based, end-user password reset management program. This software helps domain users to perform self service password reset , self service account unlock and employee self update of personal details(e.g telephone numbers,etc) in Microsoft Windows Active Directory. Administrators find it easy to automate password resets, account unlocks while managing optimizing the expenses associated with helpdesk calls.

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ManageEngine ADSelfService Plus is the #11 ranked solution in top Enterprise Password Managers. PeerSpot users give ManageEngine ADSelfService Plus an average rating of 8.4 out of 10. Based on the analysis of the 9 most recent ManageEngine ADSelfService Plus reviews, the overall sentiment is positive, with a sentiment score of 7.2. ManageEngine ADSelfService Plus is most commonly compared to CyberArk Privileged Access Manager: ManageEngine ADSelfService Plus vs CyberArk Privileged Access Manager. ManageEngine ADSelfService Plus is popular among the large enterprise segment, accounting for 49% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a government, accounting for 11% of all views.

Buyer's Guide

ManageEngine ADSelfService Plus

December 2024

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Helped 830,526 peers since 2012

Featured reviews

CarlosPerez7

Director of IT at Health Choice Network, Inc.

It integrates with ServiceDesk Plus. That's one of the benefits of using this product - most of their suites integrate, making it a one-stop-shop solution. I used it in my previous role, and it was particularly helpful in managing a large number of users, around ten thousand. It helped to reduce…

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Kimberly Brock

Technical Security Engineer & Data Governance at a computer software company with 51-200 employees

When I look at something like a server or a user who has an unsuccessful login, all they're giving me is what is from the domain controllers. When I click on the analytics portion that says give me information, it doesn't tell me what application is errored out. It doesn't tell me; it just tells me what is the same information from the domain controller. I'd like a little bit more robust information on actually giving me some useful information instead of some links that send me out to the Internet that says research here, and then I have to do additional research. It's kind of generic. And, basically, it's just a quick, I don't have to search through the domain controller logs, but once I pull those out, the logs are still very generic like you get from Microsoft. Area code four three one one. Okay. I had to go look that up. It doesn't take it any further than just a copy based on the domain controller.

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Hussein Taha

IT Enterprise System Administrator at Nafeza

We struggled with the end users because most don't have the required IT background. They needed password resets for emails and accounts in the active directory. This created an issue for the help desk, and the system and ManageEngine ADSelfService Plus gave us a QR solution for the end users. Once an account is set up, you scan the QR code through Google authentication, Microsoft authentication or any program that can authenticate with the QR. You'll automatically generate a code that gives the port to reset or unlock your account very easily.

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ManageEngine ADSelfService Plus mindshare

As of January 2025, the mindshare of ManageEngine ADSelfService Plus in the Enterprise Password Managers category stands at 0.2%, down from 0.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Enterprise Password Managers

PeerAnalyst reports

Type	Title	Date
Category	Enterprise Password Managers	Jan 10, 2025	Download
Product	Reviews, tips, and advice from real users	Jan 10, 2025	Download
Comparison	ManageEngine ADSelfService Plus vs Azure Key Vault	Jan 10, 2025	Download
Comparison	ManageEngine ADSelfService Plus vs AWS Secrets Manager	Jan 10, 2025	Download
Comparison	ManageEngine ADSelfService Plus vs CyberArk Privileged Access Manager	Jan 10, 2025	Download

Title	Rating	Mindshare	Recommending
CyberArk Privileged Access Manager	4.3	N/A	94%	203 interviews Add to research
Delinea Secret Server	4.0	5.4%	91%	51 interviews Add to research

Valuable Features

"The solution enables agents to reset their passwords."
"Monitoring is one of the most valuable features for us."
"One of the most valuable features is the self-service capability. I"

Room for Improvement

"The price must be reduced."
"There is a lack of specific information provided by the analytics portion of the software."
"The registration process could be improved. It should be easier for users to register for the service."

Pricing

Enterprise users find ManageEngine ADSelfService Plus pricing highly competitive, costing around $1,200 annually or $100 monthly with standard licensing fees only. Licenses are free for fewer than 50 users, making it attractive for smaller groups. A lifetime license is offered with an optional support contract requiring renewal for full support. For larger deployments like 200 users, additional licensing is necessary, but the overall cost remains reasonable and cost-effective.

"You purchase the license for one time, and you can use it for a lifetime. The only thing is that in order to get support, you need to upgrade your product to the latest solution. You need to keep a support contract with them for which you have to pay some amount. It's a very small amount for renewing their support contract. Overall, it's very cost-effective."
"Using this solution costs us about $1,200 USD per year."

Popular Use Cases

ManageEngine ADSelfService Plus is used for password-change policies on mobile devices, enabling users to change or reset AD passwords, and unlock accounts independently. It integrates with ServiceDesk Plus and reduces ticket count for large organizations. It supports multifactor authentication and adds extra security for domain admin accounts. It tracks expiring passwords and matches login failures with third-party applications for security monitoring. It is useful for asset and incident management in companies with numerous employees.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our ManageEngine ADSelfService Plus Buyer's Guide for additional reliable information.