Trellix Endpoint Security Reviews

Name: Trellix Endpoint Security
Brand: Trellix
Rating: 4 (97 reviews)

4.0 out of 5

97 reviews
92% willing to recommend

2,604 followers

What is Trellix Endpoint Security?

Trellix Endpoint Security provides aggressive robust protection for every endpoint in an enterprise organization. Trellix uses dynamic threat intelligence and mounts a superb defense across the complete threat lifecycle. This solution will keep your organization more secure and resistant to any possible threat of risks. Trellix offers an amalgamated suite of next-generation endpoint security tools. These tools give users the benefit of machine learning, intuitive intelligence, and greater assistance to ensure their networks are being protected non-stop against threats - potential or realized - and can stop attacks before they happen. Trellix uses MDR (managed detection and response) and XDR (extended detection and response) to give users a comprehensive endpoint security solution.

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Trellix Endpoint Security is the #11 ranked solution in endpoint security software and #12 ranked solution in XDR Security products. PeerSpot users give Trellix Endpoint Security an average rating of 8.0 out of 10. Trellix Endpoint Security is most commonly compared to CrowdStrike Falcon: Trellix Endpoint Security vs CrowdStrike Falcon. Trellix Endpoint Security is popular among the midsize enterprise segment, accounting for 48% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 40% of all views.

Buyer's Guide

Trellix Endpoint Security

October 2024

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Helped 814,649 peers since 2012

Featured reviews

AhmedEl-Tayeb

Product Manager at MCS

Some of our products have a first and second line owned by us. We are giving support services to the customers instead of the vendor. Some other products are supported directly by the technology vendor, however. Technical support from the vendor is very bad. Usually, when the customer submits a ticket, they put a severity level on the case. Whenever the case is very important, and there is a real malfunction in the product on the customer side, and there is something down that needs someone to have a look immediately, it takes more time than it should to even engage with the customer. When someone has to contact the customer and have a remote session within the customer environment, they sometimes lack in terms of communication with the customer. The support centers are located in the East and not all have an acceptable level of English in order to communicate directly with the customer.

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Sheik-Abdullah

IT Engineer at Zacco

The solution is a reliable and mature product. Its reporting function is robust, and the user interface is easy to use. End users can create customized reports with detailed reporting for any computer and export them in PDF or other formats. This reporting capability is very robust. The ePO console is very efficient and doesn't hang or freeze. Its console is more stable and reliable than other products like Kaspersky, Symantec, or Microsoft. The ePO is very reliable for managing computers and servers; you can find all options in this one application. The tool has automation capabilities. It can automatically deploy, scan, fetch reports, and update. FireEye, now part of the solution, combines great with its other features. It acquired FireEye, which now includes Network Detection and Response and Network Security Platform capabilities. It can detect network threats and gather network information. The NSP is very robust. I'd rate it ten out of ten.

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Sheikh Abdul Hannan

Technical Manager at Jlogic Innovations

Trellix Endpoint Security is a reliable and developed product and our company's customers are satisfied with the security offered by the product. The product has a robust reporting feature and a user-friendly interface. Using Trellix Endpoint Security, users can easily create customized, detailed…

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Trellix Endpoint Security mindshare

Product category:

As of November 2024, the mindshare of Trellix Endpoint Security in the Endpoint Protection Platform (EPP) category stands at 3.5%, down from 3.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Key learnings from peers

Valuable Features

The most valuable features of Trellix Endpoint Security are:

- Endpoint security, antivirus, and firewall

- Containment feature with dual containment option

- Trap prevention DNS and threat prevention

- Good combination of signature and signature-less detection

- Powerful central management console

- User behavioral analysis features

- Quick deployment and scalability

- Informative dashboard with immediate reporting

- Easy management from a central console

- Ease-of-use and policy creation

- Does not hang machines or heavily impact end-users

- Single- coverage for multiple units

- Good firewall features and host control and threat protection

- Unique feature of setting thresholds for CPU consumption during scans

- Faster performance and uses fewer computer resources compared to competitors

- Package of comprehensive protection including antivirus, malware protection, VPN, and more

- Easy integration and good performance

- Valuable DLP and user interface

- Stable and reliable with scalability

- All-in-one management server for multiple products -

Flexibility in administering programs from one console

- Integrated solution for data loss prevention

- Availability of technical support

- High detection rate and continuous improvement in detection quality

"The solution is a reliable and mature product. Its reporting function is robust, and the user interface is easy to use. End users can create customized reports with detailed reporting for any computer and export them in PDF or other formats. This reporting capability is very robust."
"The solution provides a data view of the Alpha systems with Trellix installs and makes small changes to the central management console. Nothing on the endpoints themselves works, but it focuses more on the management side."
"The product has a robust reporting feature"

Room for Improvement

Improvements needed for Trellix Endpoint Security include:

- Simplifying the configuration and maintenance process, as it currently requires a dedicated person and is complex to change policies.

- Enhancing the ability to give exceptions on specific computers and providing an easier way to uninstall the software on specific stations.

- Adding support for finding running mutexes and integrating multiple output formats for triage images, such as Mandiant format.

- Allowing more control over deployment by enabling pilot groups for deploying agents.

- Completing integrations with McAfee and FireEye for improved functionality.

- Improving the user experience of the administration console and offering a single package for endpoint protection and EDR software.

- Moving away from the signature model for antivirus and malware blocking to a more kernel or architecture-based model.

- Reducing the consumption of end-user memory and CPU resources to prevent slowdowns.

- Simplifying the configuration process and focusing more on anti-malware capabilities.

- Ensuring older agents on active computers communicate properly and providing timely notifications when an agent stops working.

- Enhancing stability, consistency, and effectiveness in addressing zero-day threats.

- Improving software download and job hosting features.

- Enhancing the user interface to make it more user-friendly and easier to manage multiple products from a single place.

- Reducing the resources needed to run the solution, such as hard drive space and CPU processing.

- Making it easier to unblock applications that are mistakenly blocked by the solution.

- Offering on-premises management in addition to on-cloud management.

- Improving stability and preventing resource exhaustion during data processing.

- Providing better technical support and improving resource consumption.

- Consolidation of different products into one agent for easier management

"The solution needs to improve its virtual patching capabilities. One area where it could improve is by offering a patch management solution bundled with its security products. This would make it even more competitive against solutions like Kaspersky that offer this feature."
"Patch management is unavailable"
"I've encountered minor challenges related to encryption."

ROI

Users have experienced positive outcomes with Trellix Endpoint Security in terms of time efficiency and value for organizations seeking its offerings.

Pricing

The pricing for Trellix Endpoint Security is generally considered to be on the higher side compared to other solutions. However, some reviewers find the price to be reasonable considering that it includes Data Loss Prevention (DLP) features. The licensing cost varies depending on the number of users. There are no additional costs for maintenance.

Licensing is typically paid yearly, and there are no additional costs mentioned.

"The solution is not an expensive tool. Compared to other options, it's mostly average-priced. I've deployed it for customers ranging from 100 nodes to over 5,000 nodes. Its renewal prices are very low, and it offers both perpetual and subscription licenses. With a perpetual license, the product will keep working as long as it's not end-of-life, which benefits companies."
"The tool is affordable"
"It provides good value by striking a balance between cost-effectiveness and feature richness."

Popular Use Cases

Trellix Endpoint Security is primarily used for drive encryption, policy orchestration, pattern-based scanning, behavior-based adaptive threat prevention, AV and malware security, network security, and protecting endpoint devices and the cloud.

It is commonly used in enterprise environments with a large number of endpoints and managed through a central ePO. The solution is known for its dynamic development and integration capabilities with various clients. It is also used for workstations, laptops, and system nodes running Windows 7 and Windows 10.

The latest version of Trellix Endpoint Security offers good detection and prevention features, especially when integrated with ATP for ransomware protection.

Service and Support

Some customers have had positive experiences with Trellix, noting that the technical support is good and helpful. They appreciate that the support team can communicate in their native language. However, there are also customers who feel that the technical support could be improved. They mention issues such as coordination and deployment problems.

Deployment

The initial setup for Trellix Endpoint Security varies depending on the environment and the number of endpoints. It can be quite simple and straightforward, especially if users are familiar with McAfee products. The deployment time can range from a few hours to one week, with the assistance of professional help if needed.

The installation process itself is not overly complex, however, there may be a learning curve when it comes to configuring the solution and setting up rules.

Scalability

Trellix Endpoint Security is highly scalable. It is being used by various organizations and is able to handle a large number of users. It can easily scale to accommodate more endpoints if needed. The solution is cloud-based, making it easy to scale.

Stability

The stability of Trellix Endpoint Security is generally rated positively by users. They describe it as quite stable and reliable. Some users have not experienced any issues with stability, while others mention occasional crashes and the need for maintenance. Stability can also depend on the version, with newer versions being more stable. The solution is said to be mature and continuously updated. The only concern raised is regarding the rapid changes and obsolescence of versions, which creates maintenance issues.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Trellix Endpoint Security Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

40%

Government

Computer Software Company

Manufacturing Company

Financial Services Firm

Comms Service Provider

Energy/Utilities Company

University

Healthcare Company

Insurance Company

Retailer

Media Company

Real Estate/Law Firm

Construction Company

Non Profit

Aerospace/Defense Firm

Hospitality Company

Outsourcing Company

Wholesaler/Distributor

Transportation Company

Performing Arts

Legal Firm

Pharma/Biotech Company

Logistics Company

Compare Trellix Endpoint Security with alternative products

Learn more about Trellix Endpoint Security

Trellix Endpoint Security Benefits

Intuitive Protection: Trellix Endpoint Security learns and matures to ensure organizations are continuously protected in today’s aggressive threat environment. Users have full visibility and greater control of all endpoints and are able to utilize Trellix Endpoint Security’s potent threat detection, prevention, investigation, and response to keep their enterprises safe and secure.
Streamlined Security Protection: Users have a single view of full transparency into how their networks are performing and the overall effectiveness of the security. Users can access the solution from anywhere and manage automated workflows. The solution allows for a streamlined security process to improve the overall reliability of the organization's security and can effortlessly scan through hundreds of thousands of endpoints in minutes.
Robust Risk Management: Stop attacks before they occur and keep abreast of potential threats with intuitive threat prioritization. Receive easy to understand risk assessment and repair guidance without delay to prevent any possible lapses in security. Test scenarios will allow users to see how the organization would respond to a threat scheme.

Trellix Endpoint Security Top Features

Consolidated Management: Trellix offers numerous deployment options. The unique consolidated management process provides full transparency, cost-effective processes, improved IT functionality, and streamlined operations.
Intuitive Processes: Trellix can identify zero-day threats using machine learning and develop workable risk assessment to prevent attacks. Trellix intuitively creates protocols to recognize problematic processes that could lead to future attacks.
Reduced Impact on Resources: Trellix learns to focus on suspicious or anomalous activities by quickly identifying trusted activities to greatly reduce CPU consumption.

Reviews from Real Users

“It has a great console. We can manage everything from the central console and it is very easy. Every year we are getting the benefits of legacy also. It's easy to set up.” - S Fazlul H., IT Lead Engineer, Information Technology at Banglalink

“There is a new feature where you can set thresholds for all the CPU consumption allowing for no consumption on the servers when the scans happen. It is a separate plugin or addon, and if we have it on all the virtual machines it automatically checks the resources, and based on that, it will schedule the scans. That is something that I have not seen in other antivirus solutions, such as Symantec.” - Sabari K. Senior Engineer at a comms service provider

Trellix Endpoint Security was previously known as McAfee Endpoint Security, McAfee Complete Endpoint Protection, McAfee Endpoint Protection, Total Protection for Endpoint, Intel Security Total Protection for Endpoint, MCAFEE Complete Endpoint Protection.