For various customers, Micro Focus Data Protector was used for backup and restore.
As a technology consultant, I used to deliver projects, and we used to have some concerns about the previous version versus the latest version. Based on that, we had our release going through on these products, which we overcame, and we even succeeded in getting upgraded from the older versions to the latest versions.
Customers wanted to upgrade from the previous version to the latest version, either on a Windows platform or on a Linux platform as well. They used to have multi-vendor storage boxes as well, and they wanted to know if it was compatible with this new version.
They occasionally had an older version or older storage boxes that were incompatible. Based on that, we simply had the most recent support methods and shared them.
They were attempting to access the new storage, and we tried to find where they were stuck to support those issues.
The most valuable features of this solution were the features we worked most with which were telemetry, and the scheduler. We just had to onboard where we only had a few basic terms.
Most features we worked on were on a web console, but they still lack almost all of the features.
The other route was where they just wanted to learn more about cloud storage and where they wanted to go to applications, auto applications from local storage to cloud, but we couldn't give them the solutions because we didn't have certain enough features, facilities, in our lab environment where we could just work out our good R&D, and so on. But we failed in that situation because we were not given these solutions. That is something we could have done.