

OpenText Data Protector and HPE Zerto Software are competing in the backup and disaster recovery market. HPE Zerto Software appears to have the upper hand due to its strong disaster recovery capabilities, near-zero RPO capabilities, and higher customer service ratings.
Features: OpenText Data Protector integrates with a wide range of systems for physical and virtual backups, supports extensive application integrations, and offers comprehensive deduplication capabilities. HPE Zerto Software is notable for its robust disaster recovery capabilities, including near-zero RPO, granular recovery points, and continuous replication that is valued for critical data protection.
Room for Improvement: OpenText Data Protector's user interface is seen as outdated and complex, coupled with poor reporting features and slow technical support. It faces compatibility challenges with newer cloud technologies. HPE Zerto Software could improve by enhancing its backup functionalities and reporting features, offering more integration options across multiple platforms, and adopting a more flexible licensing model.
Ease of Deployment and Customer Service: OpenText Data Protector deployments are mainly on-premises with some hybrid options, requiring specialized knowledge. Users frequently report long resolution times from customer service. HPE Zerto Software supports hybrid and cloud deployments with easy integration and is praised for higher customer service ratings with quick technical responses.
Pricing and ROI: OpenText Data Protector offers competitive pricing with flexible licensing models but can become expensive with additional features. It provides good ROI through efficient data management. HPE Zerto Software is more expensive, but its per-VM pricing model is justified by its comprehensive feature set, providing superior ROI for enterprise-focused disaster recovery and data protection with reliable and prompt recovery times.
| Product | Market Share (%) |
|---|---|
| HPE Zerto Software | 2.1% |
| OpenText Data Protector | 0.9% |
| Other | 97.0% |
| Company Size | Count |
|---|---|
| Small Business | 90 |
| Midsize Enterprise | 86 |
| Large Enterprise | 196 |
| Company Size | Count |
|---|---|
| Small Business | 28 |
| Midsize Enterprise | 22 |
| Large Enterprise | 61 |
Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.