The most valuable features of Microsoft Exchange Online Protection include easy incident alert access for malware detection, artificial intelligence and machine learning for quick detection and response, the ability to create special accounts, strong anti-phishing and anti-malware capabilities with impersonation features, easy administration, configuration and usage, and effective filtering and malware protection.
Users appreciate the ZAP feature, integrated scanning with Office 365, a stable and scalable solution, a valuable admin interface, protection for on-premises and Azure infrastructures, pre-set policies and configuration analyzer for external protection, EOP, ATP, safe links, fishing, and antispam features, threat management policies and alerts, accidental release of information protection capabilities, user-friendliness and easy deployment, a holding facility for suspicious URLs, integration with Windows for a centralized view of alerts and incidents, and scalability.
- "The email policy configuration options in Microsoft EOP are satisfactory."
- "The initial setup was easy. The configuration process is very straightforward."
- "The product protects against malware."
Users have identified several areas where Microsoft Exchange Online Protection needs improvement including issues with setup changes during updates and inadequate support.
Users also mentioned the need for better compatibility with back-to-back anti-spam solutions and a reconsideration of pricing. The solution could benefit from increased publicity and improved reporting capabilities. Users experienced stability issues during migration and suggested the availability of an on-server version. Other areas for improvement include security compliance features, encryption, block rules, and the handling of gray emails.
Some users also expressed the desire for integration with other platforms and additional intelligence in reviewing security risks. Users found the solution to be complex at times and expressed frustration with Microsoft's constant changes and inconsistent information.
The tool's classification for bulk email was deemed cumbersome, and there is a need for protection beyond just email. Some users suggested reducing the price and adding more granularity and automation features.
- "The product's end-of-life cycle could be extended."
- "Microsoft 365 Defender and EOP policies are stable with the proper license. However, with the basic policy, it's hard to say it's stable due to configuration limitations."
- "The tool is not 100% stable."
