Microsoft Purview eDiscovery Reviews

Name: Microsoft Purview eDiscovery
Brand: Microsoft
Rating: 3.8 (8 reviews)

3.8 out of 5

8 reviews
87% willing to recommend

What is Microsoft Purview eDiscovery?

Efficiently respond to legal matters or internal investigations with intelligent capabilities that reduce data to only what’s relevant. Discover data where it lives. Discover and collect data in place, within your Microsoft Purview boundary. Manage workflows efficiently. Streamline your eDiscovery process with an end-to-end workflow from one platform. Accelerate your process. Get insights quickly with built-in capabilities, reducing review time and costs.

Get the Microsoft Purview eDiscovery Buyer's Guide and find out what your peers are saying about Microsoft Purview eDiscovery, Commvault Cloud, Google Vault and more!

Microsoft Purview eDiscovery is the #2 ranked solution in top eDiscovery software and #24 ranked solution in top Microsoft Security Suite solutions. PeerSpot users give Microsoft Purview eDiscovery an average rating of 7.6 out of 10. Based on the analysis of the 8 most recent Microsoft Purview eDiscovery reviews, the overall sentiment is positive, with a sentiment score of 7.5. (Among the highest in the category). Microsoft Purview eDiscovery is most commonly compared to Commvault Cloud: Microsoft Purview eDiscovery vs Commvault Cloud. Microsoft Purview eDiscovery is popular among the large enterprise segment, accounting for 61% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 14% of all views.

Buyer's Guide

Microsoft Purview eDiscovery

December 2024

Get the report

Helped 825,661 peers since 2012

Featured reviews

Michael Bollhoefer

Deveoper Enterprise Content Mamagement Lead at a energy/utilities company with 1,001-5,000 employees

The most valuable features are automatic content logging tagging. Performing these tasks manually would be impossible. Since most of our data is already in Microsoft, it's convenient to run it through this tool. Right now, Purview covers email, SharePoint, and OneDrive. We don't allow Android on our network. It's iOS only. I have a ton of content and other systems that I'm not able to place on legal hold right now because it's not in those three ecosystems. Purview's inclusion of global regulations is critical because we're heavily regulated by FERC, Sarbanes-Oxley, and the SEC.

Read full review

Mike McBride

Writer/Blogger at a tech services company with 1-10 employees

Purview's data protection features are vital. With all the changes in data protection and privacy laws, Microsoft must provide a way for people to keep their data safe while being able to access it when needed. Microsoft 365 is a vast platform. You have data everywhere and connections to outside resources hosted on AWS and other non-Microsoft platforms. It's crucial to have the ability to keep all your data safe in one place. That's the dream. It's crucial to be able to grab information from whatever's connected to that, whether it's an iOS, Android, or other endpoint. At the same time, when I'm doing forensic collection from those devices using Celebrate or some other tool, can I pull that information into my eDiscovery platform? I like the Data Connector platform, which supports ingestion from other Microsoft data sources. It's a little confusing, though, because Microsoft defaults to throwing everything into Exchange. You're putting so much stuff into the mailbox, but Exchange is the place where I know I can get it. When you have a connector or something like Slack, it just pulls those messages straight into the mailbox. As a new eDiscovery user, I'm not concerned about how to go to these platforms and get this information. I only need to worry about the mailbox. Native integration across Dynamics and 365 is crucial. Some things live in Azure databases that the discovery tools can't collect. That's an issue for a lot of people I work with. Let's say I've got this Azure database storing many data, but my eDiscovery tool can't read from it. Now I need to figure out how to get that data and pull it into my discovery tool. That is one area where Microsoft has made much progress over the last three years. More things are reachable, but accessing stuff in Azure is still a challenge. One of the biggest challenges is that regulations vary depending on your location. I don't envy Microsoft figuring that out, but it's critical. In the discovery world, there are data privacy protections and laws about the geolocation of data, etc. Those are things we have to pay attention to. You can't fudge that because those are legal requirements. It's crucial to have a discovery tool that can work with that.

Read full review

Frank Radeck

Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees

The most valuable feature of Microsoft Purview eDiscovery is its ability to search across various platforms, including Exchange, SharePoint, Teams, and OneDrive. It enables a streamlined, unified process for searching across these platforms. It is critical for Purview to be able to connect to iOS, Mac, and Android devices and data in other SaaS apps. From a support perspective, I can do things while I'm eating lunch or something else. It's more dynamic and responsive. I think everybody appreciates it. We're not tied to one device. Purview's multi-cloud capabilities are also essential for the same reasons. Keeping everything under one umbrella further increases the time savings. Purview accounts for critical regulations from around the world. This is crucial because we hold ourselves accountable to standards and need to align with them. Working at a law firm, we have clients who dictate to us what standards they expect. The visibility is excellent. As we move more things into the cloud, more opportunities exist to put everything under one umbrella.

Read full review

Microsoft Purview eDiscovery mindshare

Product category:

As of January 2025, the mindshare of Microsoft Purview eDiscovery in the eDiscovery category stands at 27.2%, up from 10.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

eDiscovery

PeerAnalyst reports

Type	Title	Date
Category	eDiscovery	Jan 6, 2025	Download
Product	Reviews, tips, and advice from real users	Jan 6, 2025	Download
Comparison	Microsoft Purview eDiscovery vs Google Vault	Jan 6, 2025	Download
Comparison	Microsoft Purview eDiscovery vs Commvault Cloud	Jan 6, 2025	Download

Title	Rating	Mindshare	Recommending
Commvault Cloud	4.3	3.2%	95%	108 interviews Add to research
Google Vault	4.5	18.2%	100%	12 interviews Add to research

Valuable Features

Microsoft Purview eDiscovery offers users automatic content logging, tagging, and comprehensive search capabilities across platforms like Exchange, SharePoint, and OneDrive. Its machine learning and global regulatory compliance features are essential, along with data protection, native integration, and data connectivity. Users benefit from its multi-cloud abilities, mobile compatibility, and streamlined search, enabling efficient data retrieval, improved visibility, and compliance with international standards, while saving time and accommodating limited user information.

"The return on investment is saving the equivalent of one or two full-time IT department employees and a few hours per week for legal staff."
"Microsoft Purview eDiscovery has saved me personally a lot of time because I can query it, and it touches everything we have as a full Microsoft shop."
"The ability to query everything that's in Microsoft and send links or add people, like managers, to review the documents is valuable. It's easy as I don't have to download and email anything. I just add them as a reviewer, and they can access it from there."

Room for Improvement

Microsoft Purview eDiscovery faces several issues. Users experience gaps in functionality compared to industry-specific tools. Speed, tagging, and query language need enhancements. Frequent updates cause workflow disruptions, complicating user adaptation. Pricing concerns arise, and expanded platform compatibility is desired. Critical functions are often restricted to higher-tier licenses, limiting options for some users. Sorting, filtering, and user interface lack intuitiveness. Enhanced feature availability for lower-tier subscribers and improvements in data capture are also needed.

"The sorting and filtering of the result data need improvement, and the interface for writing queries is not user-friendly for business users."
"The query language can be time-consuming to figure out if you don't know it initially."
"The query language can be time-consuming to figure out if you don't know it initially. While there are options with dropdowns to select criteria, having a natural language feature would be beneficial. Copilot is expected to add such functionality in the future."

ROI

Microsoft Purview eDiscovery offers significant value by allowing quick access to essential information, saving time compared to earlier methods. Users benefit from enhanced data management, discovering unknown compliance risks while saving on IT department resources. Its capabilities alleviate the challenge of handling large amounts of data effectively, helping organizations meet tight deadlines without delays. The tool improves efficiency by automating the collection and review processes, allowing users to perform tasks faster than previously possible.

Pricing

Enterprise users find Microsoft Purview eDiscovery pricing expensive, especially with E5 licensing, although it offers significant advantages for Teams data management. The shift to E3 and E5 plans requires individual licenses, complicating the purchasing process. Costs for features under E5 are a concern, with some opting for E3 to balance expenses. Though comprehensive bundles ease pricing worries, overall licensing and pricing remain challenging. The setup process is straightforward when working with efficient resellers.

"The pricing and licensing with Microsoft can be complex, and licensing is known to be a challenge because it changes frequently. While the licensing for Purview is not as tricky as other Microsoft products, navigating licenses since the shift to E3 and E5 plans has been a task, as individual licenses must now be purchased separately."
"The costs associated with E5 licensing are currently expensive for us, so we use the E3 license, which comes with fewer features and functionalities."
"With the full bundle, pricing is not a significant concern. As an M3, I find the Purview pricing of 1250 per user worthwhile."

Popular Use Cases

Primary use cases for Microsoft Purview eDiscovery include managing electronically stored information in Microsoft 365 for litigation cases, teaching eDiscovery workflows, collecting data from Teams, SharePoint, and email exchanges during workforce transitions, placing litigation holds, and searching historical data during legal cases. Organizations use it to capture information from Outlook and Teams, assist legal departments, develop workflows, and test in live environments to manage information governance challenges.

Service and Support

Microsoft Purview eDiscovery's customer service and support receive mixed feedback. Users find support responsive, rating it from seven to ten, with quick ticket responses. Some don't require assistance, indicating reliability. Others mention varying response times, with some issues resolved quickly and others delayed. While assistance is often deemed satisfactory, users experience occasional dissatisfaction due to mismatched expectations. However, many recognize Microsoft's consistent response times across services.

Deployment

Many find Microsoft Purview eDiscovery's initial setup straightforward and ready to use, built into the platforms they use. Activation of necessary features was simple and took approximately one to two hours. Although it required some time to adjust and refine policies, this effort was considered valuable. As Microsoft manages all maintenance on the cloud-based platform, users are only required to track changes.

Scalability

Microsoft Purview eDiscovery demonstrates notable scalability, seamlessly integrating more cloud elements without friction. It aligns well with enterprise needs, though some users rate its scalability lower due to missing search functionalities in E3 licensing. The system operates efficiently and swiftly, maintaining performance even with added features. Users have not required changes or expansion since setup, indicating stable scalability.

Stability

Many users find Microsoft Purview eDiscovery stable with improved reliability compared to SCC. Some experience occasional sluggishness and suspect unseen background processes. Microsoft is developing visibility tools to address this. Despite minor performance delays, outages are rare, making it reliable. Users note it is stable for current search functionalities, with no history of downtime, and feel confident in its consistent performance.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Microsoft Purview eDiscovery Buyer's Guide for additional reliable information.