Microsoft Purview eDiscovery Reviews

Name: Microsoft Purview eDiscovery
Brand: Microsoft
Rating: 3.9 (5 reviews)

3.9 out of 5

5 reviews
80% willing to recommend

What is Microsoft Purview eDiscovery?

Efficiently respond to legal matters or internal investigations with intelligent capabilities that reduce data to only what’s relevant. Discover data where it lives. Discover and collect data in place, within your Microsoft Purview boundary. Manage workflows efficiently. Streamline your eDiscovery process with an end-to-end workflow from one platform. Accelerate your process. Get insights quickly with built-in capabilities, reducing review time and costs.

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Microsoft Purview eDiscovery is the #3 ranked solution in top eDiscovery software and #26 ranked solution in top Microsoft Security Suite solutions. PeerSpot users give Microsoft Purview eDiscovery an average rating of 7.8 out of 10. Based on the analysis of the 5 most recent Microsoft Purview eDiscovery reviews, the overall sentiment is positive, with a sentiment score of 7.5. (Among the highest in the category). Microsoft Purview eDiscovery is most commonly compared to Commvault Cloud: Microsoft Purview eDiscovery vs Commvault Cloud. Microsoft Purview eDiscovery is popular among the large enterprise segment, accounting for 60% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 14% of all views.

Buyer's Guide

Microsoft Purview eDiscovery

November 2024

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Featured reviews

Mike McBride

Writer/Blogger at a tech services company with 1-10 employees

Purview's data protection features are vital. With all the changes in data protection and privacy laws, Microsoft must provide a way for people to keep their data safe while being able to access it when needed. Microsoft 365 is a vast platform. You have data everywhere and connections to outside resources hosted on AWS and other non-Microsoft platforms. It's crucial to have the ability to keep all your data safe in one place. That's the dream. It's crucial to be able to grab information from whatever's connected to that, whether it's an iOS, Android, or other endpoint. At the same time, when I'm doing forensic collection from those devices using Celebrate or some other tool, can I pull that information into my eDiscovery platform? I like the Data Connector platform, which supports ingestion from other Microsoft data sources. It's a little confusing, though, because Microsoft defaults to throwing everything into Exchange. You're putting so much stuff into the mailbox, but Exchange is the place where I know I can get it. When you have a connector or something like Slack, it just pulls those messages straight into the mailbox. As a new eDiscovery user, I'm not concerned about how to go to these platforms and get this information. I only need to worry about the mailbox. Native integration across Dynamics and 365 is crucial. Some things live in Azure databases that the discovery tools can't collect. That's an issue for a lot of people I work with. Let's say I've got this Azure database storing many data, but my eDiscovery tool can't read from it. Now I need to figure out how to get that data and pull it into my discovery tool. That is one area where Microsoft has made much progress over the last three years. More things are reachable, but accessing stuff in Azure is still a challenge. One of the biggest challenges is that regulations vary depending on your location. I don't envy Microsoft figuring that out, but it's critical. In the discovery world, there are data privacy protections and laws about the geolocation of data, etc. Those are things we have to pay attention to. You can't fudge that because those are legal requirements. It's crucial to have a discovery tool that can work with that.

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Frank Radeck

Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees

The most valuable feature of Microsoft Purview eDiscovery is its ability to search across various platforms, including Exchange, SharePoint, Teams, and OneDrive. It enables a streamlined, unified process for searching across these platforms. It is critical for Purview to be able to connect to iOS, Mac, and Android devices and data in other SaaS apps. From a support perspective, I can do things while I'm eating lunch or something else. It's more dynamic and responsive. I think everybody appreciates it. We're not tied to one device. Purview's multi-cloud capabilities are also essential for the same reasons. Keeping everything under one umbrella further increases the time savings. Purview accounts for critical regulations from around the world. This is crucial because we hold ourselves accountable to standards and need to align with them. Working at a law firm, we have clients who dictate to us what standards they expect. The visibility is excellent. As we move more things into the cloud, more opportunities exist to put everything under one umbrella.

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Deepesh Mehtani

Project Manager at AA Telecom

The tool's search options and data connectivity are good. Microsoft Purview eDiscovery is valuable for collecting information. It makes it easier for us to provide information when a user is looking for specific data from another user. For instance, it's very convenient if a user needs data from their email but doesn't want to navigate through ten years of logs (since we've migrated everything to Office 365). The old emails and data in SharePoint are easily searchable. So, I can quickly go there, retrieve the necessary information, such as a PSD card or a data file, and grant access to the users.

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Microsoft Purview eDiscovery mindshare

Product category:

As of November 2024, the mindshare of Microsoft Purview eDiscovery in the eDiscovery category stands at 25.3%, up from 7.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

eDiscovery

Key learnings from peers

Last updated Nov 28, 2024

Valuable Features

Microsoft Purview eDiscovery excels in machine learning, global compliance, and data protection across platforms like SharePoint, Exchange, Teams, and OneDrive. Its search capabilities, data connectivity, and integration with Microsoft 365 services streamline information retrieval. Purview's support for multi-cloud and device compatibility enhances flexibility and efficiency. Organizations benefit from its ability to manage international regulations and provide visibility, making it invaluable for effective data management and legal compliance. Speed and precision in searching vast data sets further underscore its effectiveness.

"Purview eDiscovery has made it significantly easier to handle rare litigation requests."
"The speed of it is valuable. I am able to search even 10,000 mailboxes for specific content. It helps search and accommodate the often limited information provided by users regarding what they need."
"Tasks that took an entire day before we implemented Purview now take just 30 minutes."

Room for Improvement

Users of Microsoft Purview eDiscovery note several areas for improvement. Issues include slow search speeds and errors, limited functionality compared to specialized legal tools, frequent unexpected changes, and a need for additional platform compatibility. They also mention a desire for lower costs and refinement in Purview Data Loss Protection to reduce false positives. Overall, users find it solid yet lacking in certain critical areas.

"Purview Data Loss Protection for remediating policy violations needs refinement, for example, in defining what constitutes a credit card because that is where I get the most false positives."
"It has been one of the most solid tools I have worked with. However, Purview Data Loss Protection for remediating policy violations needs refinement, for example, in defining what constitutes a credit card because that is where I get the most false positives."
"I would suggest adding more platforms."

ROI

Pricing

Enterprise users report Microsoft Purview eDiscovery licensing can be seen as expensive, especially compared to competitors. While the E5 licensing has advantages for heavy Teams users, some features require higher-tier licenses, creating compliance challenges. Purview eDiscovery is included with Microsoft 365 licenses, and having partners like CDW can streamline acquisitions. Some users find the cost of $1250 per user acceptable, indicating perceived value for comprehensive capabilities.

"With the full bundle, pricing is not a significant concern. As an M3, I find the Purview pricing of 1250 per user worthwhile."
"Microsoft Purview eDiscovery comes as part of Microsoft 365 licenses."
"In the positions that I've had through contracting over the years, I've heard talk of it being overpriced and underperforming compared to its competitors."

Popular Use Cases

Organizations use Microsoft Purview eDiscovery for managing electronically stored information in Microsoft 365, handling litigation cases through crafting searches and queries. They leverage it for litigation holds, data culling, and analytics. During the pandemic, it helped manage changes when Teams was rapidly deployed, addressing information governance for data from Teams, SharePoint, and emails. Many use it to satisfy litigation requests by providing access to specific emails and documents related to legal cases.

Service and Support

Microsoft Purview eDiscovery customer service receives varied feedback. Some find it helpful, praising their prompt one-hour ticket response time. They express appreciation for how support addresses issues, even if desired outcomes aren't always achieved. Assumptions about the tool's functionality may lead to dissatisfaction with results. Others have yet to engage with support services, indicating reliability or ease of use.

Deployment

Scalability

Stability

Users find Microsoft Purview eDiscovery mostly stable, with occasional sluggish performance and slow functions. Improvements have been noted compared to previous experiences, though the cloud environment sometimes lacks transparency on job queue status. Some mention no major outages affecting it, highlighting its reliability. Microsoft is developing tools to enhance visibility, which may alleviate issues perceived as instability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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