The most valuable features of Perception Point Advanced Email Security include a hardware-assisted platform that provides insight into threat scenarios, the availability of an instant response team 24/7 for identifying and responding to incidents, filtering and securing of emails, speed of scanning emails, a convenient and easy-to-use portal for managing emails, the ability to open tickets for second opinions on suspicious emails, effective security engines that stop malware and potential attacks, modules to detect malware and provide detailed information about them, the ability to detect malicious files and URLs that other products may miss, categorization of threats into groups for better understanding and defense, and a responsive and professional Incident Response team.
Users like the full visibility and a friendly user interface, quick scanning with no latency, and the ability to prevent hundreds of threats and reduce false positives. The solution also excels in finding impersonation attacks, detecting attempts to steal credentials, and protecting against business email compromise attacks. It offers full-scale scanning of all content, including embedded links, and provides in-depth analysis reports and quick technical support.
The solution is easy to implement and integrates well with existing email systems. It is praised for its fast delivery of emails and its ability to defend against malicious activity from the internet. The UX/UI is straightforward and user-friendly, and the solution provides full scanning of incoming mail content. It complements Office 365 and other mail services without the need for extensive configuration.
- "After integration, the tool is very easy to use. I had a problem with scripts for one customer, but my team did the integration for other customers without issues. So, I think I made a mistake in my integration. Both inline and API work fine."
- "The most valuable feature is the technical support services."
- "Scalability-wise, I rate the solution a ten out of ten."
Users would like to see the addition of a Data Loss Prevention (DLP) solution, as well as features such as Phishing Link Protection (PLP) and security awareness training. Integration with other solutions and a more user-friendly interface are also desired. The anti-spam engine could be improved to reduce false positives. The search functionality and ability to view graphs of evolution over time could be enhanced.
The solution should also work on improving redundancy and maintaining availability, possibly through a multi-cloud or multi-region architecture. Communication and marketing efforts could be improved to better inform customers about new features and products.
Users would also like the solution to scan outgoing emails for potential threats. Additionally, a user-friendly configuration with APIs and the ability to automate processes would be beneficial. The solution could also benefit from a forensics perspective, providing more information about the sources and vectors of attack for malicious emails.
- "To improve the solution, maybe a portal for end users to consult their emails would be helpful. The end user could access the portal and see their emails or events. They could also refresh the names."
- "They could provide additional data loss prevention features as we encounter different kinds of attacks in today's scenario."
- "Dashboard is an area of concern in the solution where improvements are required."
