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ESET Cloud Apps Protection vs Perception Point Advanced Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET Cloud Apps Protection
Ranking in Email Security
45th
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Vulnerability Management (71st), Patch Management (23rd)
Perception Point Advanced E...
Ranking in Email Security
18th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
27
Ranking in other categories
Internet Security (10th)
 

Mindshare comparison

As of August 2026, in the Email Security category, the mindshare of ESET Cloud Apps Protection is 0.6%, up from 0.4% compared to the previous year. The mindshare of Perception Point Advanced Email Security is 1.4%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Perception Point Advanced Email Security1.4%
ESET Cloud Apps Protection0.6%
Other98.0%
Email Security
 

Featured Reviews

LA
Team Manager at JJ soluciones
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.
GK
Senior Security Analyst at a security firm with 11-50 employees
Advanced email protection has reduced fraud risks and simplifies compliance workflows
The primary area for improvement in Perception Point Advanced Email Security is the need for more integrations with XDR solutions. Currently, XDR integration exists with Symantec and CrowdStrike, but additional integrations are needed. I have found that the CrowdStrike integration, specifically the Falcon integration, has been experiencing issues recently. This represents another area requiring improvement. Integration capabilities are particularly important because companies are increasingly transitioning to their own SOC platforms or SIEM solutions to ensure complete environmental integration and security. MDR technology has emerged as a significant market offering, and Perception Point Advanced Email Security should develop integrations with additional solutions in this space. I am fully satisfied with the functionality of Perception Point Advanced Email Security because we have more than 200 customers using this product. We are retaining approximately 85 to 90 percent of our customers with this solution. All customers are satisfied, and we ourselves are satisfied with the product with no plans to change it. The only area for improvement is the integration capabilities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are close to having 99% or 98% detection."
"It's a trustworthy solution that is easy to learn."
"The most valuable features are the precision of detection and the level of customization of the policy."
"Scalability-wise, I rate the solution a ten out of ten."
"For specific incidents coming via email, we have reduced our SOC team time dealing with problems by 99 percent."
"One is the hardware-assisted platform that provides more insight into the threat scenarios. And the other is their instant response team's availability, 24/7, for identifying and responding to incidents. These are the two main things that everyone likes."
"What's really good about this platform is that you have full visibility, it has a very nice and very friendly UI, it's quick, and there's no latency in the scanning."
"The Perception Point Incident Response team acts as an extension of our SOC team. This is very important for us. This is a benefit provided for their main product of scanning our emails. If Perception Point can give me IR, this is really good versus other products that do not provide this kind of service. Perception Point's service is great. They are very professional. That reduces the time that my internal SOC has to deal with my internal IT person. They just send an email to the IR team at Perception Point, who continues the investigation and blocks any emails, if necessary. This is very good because it can reduce a lot of time and effort from my team. It is like an extension of my SOC, but external."
"The vendor’s Incident Response team is very good when it comes to incident management, improving the security of our email system immensely."
"The most valuable feature I have found is the speed of scanning emails."
"Perception Point Advanced Email Security offers graphical reporting options with strong reporting capabilities, and I can recommend the product and would prioritize it as a first or second choice when recommending to customers or during presales activities."
 

Cons

"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"I am not recommending the browser security of Perception Point Advanced Email Security because it is not sufficiently matured and is still in the development phase."
"They could provide additional data loss prevention features as we encounter different kinds of attacks in today's scenario."
"Dashboard is an area of concern in the solution where improvements are required."
"Coming from products in the Microsoft stack, Perception Point doesn't really give you, as an admin, a lot of options to make changes yourself. It's more on their side to make changes in the back end. That's something they could improve on in the future."
"Maybe a couple of improvements on their portal would be good, but other than that, I think it is good."
"There is still room for improvement with BEC. There is more work to be done by Perception Point on machine learning and neuro language as well. BEC is very difficult if you don't have a computer language looking into the content of the email and trying to make a determination through that. With BEC you often don't have an attachment or a URL."
"This is an option to preview an email in their console, and that could be improved."
"They can do better on the spam. Today, Perception Point is not our only solution. We have two solutions, and they are the second in line because the spam filtering is not yet the best."
 

Pricing and Cost Advice

"The solution provides affordable pricing for medium sized industries."
"The pricing is not cheap, but I can see the value. In security, if you are trying to save by giving up quality, that's a very bad decision."
"The pricing was fair in comparison with the other solutions. We have received good value for what we paid."
"It has very reasonable pricing. Normally, the end user is paying. Perception Point is already in the Amazon marketplace, so we cannot sell it as a distribution partner. For example, we cannot take more than that margin of what they offer in the marketplace. Whatever the end user is paying, it is definitely worth it and it is not that high."
"The pricing and licensing are very fair compared to competing companies in the same field."
"It fits every budget. It has a low price. I can't go ahead and sell it for any price I want. They are quite strict. They say, "This is the price that you can sell it for and this is the price for you as a reseller." That is it. It is not a lot of money. I will not become rich from it, but I like that they keep a standard for everyone. They are a fair company."
"The pricing compared to the value Perception Point brings is super-competitive. They're not the cheapest in the market, but the value and the quality of the product are superior to anything else in the market, so we don't mind paying more for it."
"The price of this solution was within our budget and I think that it will suit most SMBs."
"The price of the solution is high."
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Top Industries

By visitors reading reviews
Construction Company
14%
Comms Service Provider
14%
Computer Software Company
9%
Financial Services Firm
7%
Financial Services Firm
11%
Outsourcing Company
9%
Comms Service Provider
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise4
Large Enterprise6
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Perception Point Advanced Email Security?
In Brazil, the dollar price affects the cost. Perception Point Advanced Email Security is about 50 percent less expensive.
What needs improvement with Perception Point Advanced Email Security?
The primary area for improvement in Perception Point Advanced Email Security is the need for more integrations with XDR solutions. Currently, XDR integration exists with Symantec and CrowdStrike, b...
What is your primary use case for Perception Point Advanced Email Security?
Perception Point Advanced Email Security specializes in email security, though it includes different products like collaboration security and browser security. Customers are looking for these addit...
 

Also Known As

ESET Mail Security
No data available
 

Overview

Find out what your peers are saying about ESET Cloud Apps Protection vs. Perception Point Advanced Email Security and other solutions. Updated: August 2026.
910,409 professionals have used our research since 2012.