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ESET Cloud Apps Protection vs Perception Point Advanced Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET Cloud Apps Protection
Ranking in Email Security
45th
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Vulnerability Management (71st), Patch Management (23rd)
Perception Point Advanced E...
Ranking in Email Security
18th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
27
Ranking in other categories
Internet Security (10th)
 

Mindshare comparison

As of August 2026, in the Email Security category, the mindshare of ESET Cloud Apps Protection is 0.6%, up from 0.4% compared to the previous year. The mindshare of Perception Point Advanced Email Security is 1.4%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Perception Point Advanced Email Security1.4%
ESET Cloud Apps Protection0.6%
Other98.0%
Email Security
 

Featured Reviews

LA
Team Manager at JJ soluciones
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.
GK
Senior Security Analyst at a security firm with 11-50 employees
Advanced email protection has reduced fraud risks and simplifies compliance workflows
The primary area for improvement in Perception Point Advanced Email Security is the need for more integrations with XDR solutions. Currently, XDR integration exists with Symantec and CrowdStrike, but additional integrations are needed. I have found that the CrowdStrike integration, specifically the Falcon integration, has been experiencing issues recently. This represents another area requiring improvement. Integration capabilities are particularly important because companies are increasingly transitioning to their own SOC platforms or SIEM solutions to ensure complete environmental integration and security. MDR technology has emerged as a significant market offering, and Perception Point Advanced Email Security should develop integrations with additional solutions in this space. I am fully satisfied with the functionality of Perception Point Advanced Email Security because we have more than 200 customers using this product. We are retaining approximately 85 to 90 percent of our customers with this solution. All customers are satisfied, and we ourselves are satisfied with the product with no plans to change it. The only area for improvement is the integration capabilities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a trustworthy solution that is easy to learn."
"We are close to having 99% or 98% detection."
"The most valuable features are the precision of detection and the level of customization of the policy."
"By the end of the year, I gave the company some reports, and we didn't have any issues or malicious activities from any point of view, especially from email."
"Perception Point Advanced Email Security was the only product that helped to stop spam and phishing emails in our organization and has helped to reduce the number of alerts received by our endpoint layer by 20%."
"Their security engines are very effective at stopping malware and potential attacks before they reach a user's mailbox. They have the best detection engine."
"Perception Point Advanced Email Security has a correct price point and offers very good email filtering capabilities."
"The solution’s effectiveness when it comes to detection is very good. It is stopping malicious emails and tagging emails noted as spam. So, we are able to disseminate those emails, get what we need, and block clearly malicious emails. It saves us a lot of valuable time. It keeps our users safe, e.g., the majority of emails that they would have gotten in the past don't even make it into their inbox."
"The most valuable feature is the hardware-assisted platform module."
"The most valuable feature is the ability to identify malicious content and phishing emails and reduce the workload we have to do in terms of security."
"One of the most valuable features is the service provided by the incident response team. There have been cases where we have suspected that emails were fraudulent or something was suspicious. In those cases, we immediately contacted the incident response team through the platform, and we had a response in less than a minute."
 

Cons

"It's not easy for an admin to check and decide if the email is good or not."
"The specific domain file for Apache needs to be well-defined."
"Its websites for analysis need to be a bit more approachable for people who are less technical. Technically, it is a fire-and-forget solution. So, you want to be able to implement this solution for a lot of companies who don't have security operation teams (SOCs) behind them. You need to have something where a secretary can jump onto this console and release whatever she needs to release. Therefore, it needs to be written in a very specific non-technical language."
"The extensive reporting capabilities influence my decision-making process regarding email security as the reporting feature is intermediate. I believe there have been no changes in that part for the last couple of years, and there are no updates."
"We have had a few false positives, not that many, but a few."
"The only thing that can be improved in Perception Point is the in-depth analysis and attribution to cyberattack groups."
"Coming from products in the Microsoft stack, Perception Point doesn't really give you, as an admin, a lot of options to make changes yourself. It's more on their side to make changes in the back end. That's something they could improve on in the future."
"Dashboard is an area of concern in the solution where improvements are required."
"In terms of architecture, and I know that they're going to improve this, the solution needs to be much more redundant. There was an outage a month ago in AWS, and that basically stopped the service for two or three hours. Although in two years, this was the first time that something like that happened, our expectation from a company like Perception Point is that it should work with either a multi-cloud or multi-region architecture, to improve the resilience."
"Maybe a couple of improvements on their portal would be good, but other than that, I think it is good."
 

Pricing and Cost Advice

"The solution provides affordable pricing for medium sized industries."
"The solution is neither cheap nor expensive. There are no additional costs to the standard license."
"We were able to get reasonable pricing that matches the ROI we want, so I think that it is the correct price point."
"Pricing is lower in comparison to Proofpoint."
"The price of the solution is high."
"The pricing is not cheap, but I can see the value. In security, if you are trying to save by giving up quality, that's a very bad decision."
"It has very reasonable pricing. Normally, the end user is paying. Perception Point is already in the Amazon marketplace, so we cannot sell it as a distribution partner. For example, we cannot take more than that margin of what they offer in the marketplace. Whatever the end user is paying, it is definitely worth it and it is not that high."
"It fits every budget. It has a low price. I can't go ahead and sell it for any price I want. They are quite strict. They say, "This is the price that you can sell it for and this is the price for you as a reseller." That is it. It is not a lot of money. I will not become rich from it, but I like that they keep a standard for everyone. They are a fair company."
"We would always like it to be cheaper and save more money. However, we are getting the value from it."
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Top Industries

By visitors reading reviews
Construction Company
14%
Comms Service Provider
14%
Computer Software Company
9%
Financial Services Firm
7%
Financial Services Firm
11%
Outsourcing Company
8%
Comms Service Provider
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise4
Large Enterprise6
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Perception Point Advanced Email Security?
In Brazil, the dollar price affects the cost. Perception Point Advanced Email Security is about 50 percent less expensive.
What needs improvement with Perception Point Advanced Email Security?
The primary area for improvement in Perception Point Advanced Email Security is the need for more integrations with XDR solutions. Currently, XDR integration exists with Symantec and CrowdStrike, b...
What is your primary use case for Perception Point Advanced Email Security?
Perception Point Advanced Email Security specializes in email security, though it includes different products like collaboration security and browser security. Customers are looking for these addit...
 

Also Known As

ESET Mail Security
No data available
 

Overview

Find out what your peers are saying about ESET Cloud Apps Protection vs. Perception Point Advanced Email Security and other solutions. Updated: August 2026.
910,005 professionals have used our research since 2012.