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ESET Cloud Apps Protection vs Perception Point Advanced Email Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET Cloud Apps Protection
Ranking in Email Security
49th
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Vulnerability Management (66th), Patch Management (20th)
Perception Point Advanced E...
Ranking in Email Security
19th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
27
Ranking in other categories
Internet Security (8th)
 

Mindshare comparison

As of November 2026, in the Email Security category, the mindshare of ESET Cloud Apps Protection is 0.6%, up from 0.5% compared to the previous year. The mindshare of Perception Point Advanced Email Security is 1.3%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Perception Point Advanced Email Security1.3%
ESET Cloud Apps Protection0.6%
Other98.1%
Email Security
 

Featured Reviews

LA
Team Manager at JJ soluciones
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.
GK
Senior Security Analyst at a security firm with 11-50 employees
Advanced email protection has reduced fraud risks and simplifies compliance workflows
The primary area for improvement in Perception Point Advanced Email Security is the need for more integrations with XDR solutions. Currently, XDR integration exists with Symantec and CrowdStrike, but additional integrations are needed. I have found that the CrowdStrike integration, specifically the Falcon integration, has been experiencing issues recently. This represents another area requiring improvement. Integration capabilities are particularly important because companies are increasingly transitioning to their own SOC platforms or SIEM solutions to ensure complete environmental integration and security. MDR technology has emerged as a significant market offering, and Perception Point Advanced Email Security should develop integrations with additional solutions in this space. I am fully satisfied with the functionality of Perception Point Advanced Email Security because we have more than 200 customers using this product. We are retaining approximately 85 to 90 percent of our customers with this solution. All customers are satisfied, and we ourselves are satisfied with the product with no plans to change it. The only area for improvement is the integration capabilities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the precision of detection and the level of customization of the policy."
"We are close to having 99% or 98% detection."
"It's a trustworthy solution that is easy to learn."
"Perception Point Advanced Email Security is definitely stable for our needs."
"We can use it to perform detection and analysis of emails. For any malicious content found in emails, it gives in-depth analysis reports to end users. If you log into the console, you can see in-depth detection and how it happens."
"Perception Point is really worth in terms of holistic protection without compromising the user experience."
"The most valuable feature I have found is the speed of scanning emails."
"The solution’s effectiveness when it comes to detection is very good. It is stopping malicious emails and tagging emails noted as spam. So, we are able to disseminate those emails, get what we need, and block clearly malicious emails. It saves us a lot of valuable time. It keeps our users safe, e.g., the majority of emails that they would have gotten in the past don't even make it into their inbox."
"I see from time to time that Perception Point is being proactive. They approach us, and say, "Can you check this, and this?" So, it does seem that they are an extension of my incident response."
"Perception Point has helped to reduce our false positive rate by approximately 90% and, more generally, it has reduced the total number of alerts we get from more than 100 endpoint alerts per month to individual ones, representing a greater than 90% drop in alerts."
"Perception Point Advanced Email Security has a correct price point and offers very good email filtering capabilities."
 

Cons

"It's not easy for an admin to check and decide if the email is good or not."
"The specific domain file for Apache needs to be well-defined."
"Dashboard is an area of concern in the solution where improvements are required."
"To improve the solution, maybe a portal for end users to consult their emails would be helpful. The end user could access the portal and see their emails or events. They could also refresh the names."
"Perception Point Advanced Email Security should make available more use cases."
"We have had a few false positives, not that many, but a few."
"They could improve their anti-spam engine a little bit, because there are a lot of false positives."
"We have had a few false positives, not that many, but a few... they have a feature where someone from the Incident Response team can look at an email and mark it as 'verified malicious.' You might think that if an engine detects it is malicious, and an IR team member has flagged it as malicious, it will definitely be malicious. But that's not always the case."
"There is room for improvement in terms of adding the DLP (Data Loss Prevention) solution, which would be a good option for Perception Point to look into."
"They can do better on the spam. Today, Perception Point is not our only solution. We have two solutions, and they are the second in line because the spam filtering is not yet the best."
 

Pricing and Cost Advice

"The solution provides affordable pricing for medium sized industries."
"The solution is neither cheap nor expensive. There are no additional costs to the standard license."
"When compared to other solutions on the market, it is relatively fair."
"We were able to get reasonable pricing that matches the ROI we want, so I think that it is the correct price point."
"It has very reasonable pricing. Normally, the end user is paying. Perception Point is already in the Amazon marketplace, so we cannot sell it as a distribution partner. For example, we cannot take more than that margin of what they offer in the marketplace. Whatever the end user is paying, it is definitely worth it and it is not that high."
"There is room for improvement for them with an MSP partner. The pricing is good and fair. Our customers don't complain. The only thing is that it's a little bit old school. They don't have a system that automatically checks the number of users that our customers have so we can just update the licenses ourselves through a website. It is still done manually. They have a person who checks invoicing monthly to determine if there have been any changes. A nice improvement would be if they could get automated licensing counts."
"The pricing is not cheap, but I can see the value. In security, if you are trying to save by giving up quality, that's a very bad decision."
"The pricing was fair in comparison with the other solutions. We have received good value for what we paid."
"The pricing compared to the value Perception Point brings is super-competitive. They're not the cheapest in the market, but the value and the quality of the product are superior to anything else in the market, so we don't mind paying more for it."
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Top Industries

By visitors reading reviews
Comms Service Provider
15%
Construction Company
14%
Computer Software Company
10%
Outsourcing Company
9%
Outsourcing Company
12%
Financial Services Firm
9%
Computer Software Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise4
Large Enterprise6
 

Questions from the Community

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What needs improvement with Perception Point Advanced Email Security?
The primary area for improvement in Perception Point Advanced Email Security is the need for more integrations with XDR solutions. Currently, XDR integration exists with Symantec and CrowdStrike, b...
What is your primary use case for Perception Point Advanced Email Security?
Perception Point Advanced Email Security specializes in email security, though it includes different products like collaboration security and browser security. Customers are looking for these addit...
What advice do you have for others considering Perception Point Advanced Email Security?
Perception Point Advanced Email Security specializes in email security, though it includes different products such as collaboration security and browser security. Customers are also seeking these a...
 

Also Known As

ESET Mail Security
No data available
 

Overview

Find out what your peers are saying about ESET Cloud Apps Protection vs. Perception Point Advanced Email Security and other solutions. Updated: November 2026.
921,148 professionals have used our research since 2012.