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ESET Cloud Apps Protection vs Perception Point Advanced Email Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET Cloud Apps Protection
Ranking in Email Security
46th
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Vulnerability Management (68th), Patch Management (20th)
Perception Point Advanced E...
Ranking in Email Security
19th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
27
Ranking in other categories
Internet Security (7th)
 

Mindshare comparison

As of October 2026, in the Email Security category, the mindshare of ESET Cloud Apps Protection is 0.6%, up from 0.5% compared to the previous year. The mindshare of Perception Point Advanced Email Security is 1.3%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Perception Point Advanced Email Security1.3%
ESET Cloud Apps Protection0.6%
Other98.1%
Email Security
 

Featured Reviews

LA
Team Manager at JJ soluciones
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.
GK
Senior Security Analyst at a security firm with 11-50 employees
Advanced email protection has reduced fraud risks and simplifies compliance workflows
The primary area for improvement in Perception Point Advanced Email Security is the need for more integrations with XDR solutions. Currently, XDR integration exists with Symantec and CrowdStrike, but additional integrations are needed. I have found that the CrowdStrike integration, specifically the Falcon integration, has been experiencing issues recently. This represents another area requiring improvement. Integration capabilities are particularly important because companies are increasingly transitioning to their own SOC platforms or SIEM solutions to ensure complete environmental integration and security. MDR technology has emerged as a significant market offering, and Perception Point Advanced Email Security should develop integrations with additional solutions in this space. I am fully satisfied with the functionality of Perception Point Advanced Email Security because we have more than 200 customers using this product. We are retaining approximately 85 to 90 percent of our customers with this solution. All customers are satisfied, and we ourselves are satisfied with the product with no plans to change it. The only area for improvement is the integration capabilities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are close to having 99% or 98% detection."
"The most valuable features are the precision of detection and the level of customization of the policy."
"It's a trustworthy solution that is easy to learn."
"Perception Point has helped to reduce our false positive rate by approximately 90% and, more generally, it has reduced the total number of alerts we get from more than 100 endpoint alerts per month to individual ones, representing a greater than 90% drop in alerts."
"Perception Point Advanced Email Security has helped to reduce the number of alerts received by our endpoint layer, actually saving on security team management by blocking malicious URLs before they can download payloads to our machines."
"Perception Point Advanced Email Security was the only product that helped to stop spam and phishing emails in our organization and has helped to reduce the number of alerts received by our endpoint layer by 20%."
"One of the most valuable features is the service provided by the incident response team. There have been cases where we have suspected that emails were fraudulent or something was suspicious. In those cases, we immediately contacted the incident response team through the platform, and we had a response in less than a minute."
"The solution’s effectiveness when it comes to detection is very good. It has a very good mechanism. It scans our emails. It identifies any threat or phishing attempts and phishing campaigns as well as any bad reputation, servers, or links, then it blocks them. This is what I find to be very good about this system."
"The solution’s effectiveness when it comes to detection is very good. It is stopping malicious emails and tagging emails noted as spam. So, we are able to disseminate those emails, get what we need, and block clearly malicious emails. It saves us a lot of valuable time. It keeps our users safe, e.g., the majority of emails that they would have gotten in the past don't even make it into their inbox."
"Perception Point is really worth in terms of holistic protection without compromising the user experience."
"What's really good about this platform is that you have full visibility, it has a very nice and very friendly UI, it's quick, and there's no latency in the scanning."
 

Cons

"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"I am not recommending the browser security of Perception Point Advanced Email Security because it is not sufficiently matured and is still in the development phase."
"There is still room for improvement with BEC. There is more work to be done by Perception Point on machine learning and neuro language as well. BEC is very difficult if you don't have a computer language looking into the content of the email and trying to make a determination through that. With BEC you often don't have an attachment or a URL."
"Our users would like the solution to scan outgoing emails. So, if my system is compromised, and I have malicious content in my system, then there is a possibility that I am sending a colleague that malicious content."
"Email alerts should be available in real-time."
"We have had a few false positives, not that many, but a few."
"It would be helpful for Perception Point Advanced Email Security to have more integration with other solutions."
"From a forensics point of view, it could improve a bit more from a threat intelligence aspect."
"They could provide additional data loss prevention features as we encounter different kinds of attacks in today's scenario."
 

Pricing and Cost Advice

"The solution provides affordable pricing for medium sized industries."
"The price of this solution was within our budget and I think that it will suit most SMBs."
"The price of the solution is high."
"The pricing is not cheap, but I can see the value. In security, if you are trying to save by giving up quality, that's a very bad decision."
"The pricing compared to the value Perception Point brings is super-competitive. They're not the cheapest in the market, but the value and the quality of the product are superior to anything else in the market, so we don't mind paying more for it."
"The pricing was fair in comparison with the other solutions. We have received good value for what we paid."
"There is room for improvement for them with an MSP partner. The pricing is good and fair. Our customers don't complain. The only thing is that it's a little bit old school. They don't have a system that automatically checks the number of users that our customers have so we can just update the licenses ourselves through a website. It is still done manually. They have a person who checks invoicing monthly to determine if there have been any changes. A nice improvement would be if they could get automated licensing counts."
"If a user only wants protection for email, then the price of the product is okay, but if they opt for the collaboration options offered by the product, then it becomes a little expensive."
"The pricing and licensing are very fair compared to competing companies in the same field."
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Top Industries

By visitors reading reviews
Construction Company
14%
Comms Service Provider
13%
Computer Software Company
10%
Financial Services Firm
9%
Financial Services Firm
11%
Outsourcing Company
11%
Comms Service Provider
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise4
Large Enterprise6
 

Questions from the Community

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What needs improvement with Perception Point Advanced Email Security?
The primary area for improvement in Perception Point Advanced Email Security is the need for more integrations with XDR solutions. Currently, XDR integration exists with Symantec and CrowdStrike, b...
What is your primary use case for Perception Point Advanced Email Security?
Perception Point Advanced Email Security specializes in email security, though it includes different products like collaboration security and browser security. Customers are looking for these addit...
What advice do you have for others considering Perception Point Advanced Email Security?
Perception Point Advanced Email Security specializes in email security, though it includes different products such as collaboration security and browser security. Customers are also seeking these a...
 

Also Known As

ESET Mail Security
No data available
 

Overview

Find out what your peers are saying about ESET Cloud Apps Protection vs. Perception Point Advanced Email Security and other solutions. Updated: September 2026.
916,056 professionals have used our research since 2012.