SailPoint Identity Security Cloud Reviews

Name: SailPoint Identity Security Cloud
Brand: SailPoint
Rating: 4 (64 reviews)

Vendor: SailPoint

4.1 out of 5

64 reviews
96% willing to recommend

3,228 followers

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What is SailPoint Identity Security Cloud?

Get the SailPoint Identity Security Cloud Buyer's Guide and find out what your peers are saying about SailPoint Identity Security Cloud, CrowdStrike Falcon, Microsoft Entra ID and more!

SailPoint Identity Security Cloud is the #1 ranked solution in top User Provisioning Software, #1 ranked solution in top Cloud Infrastructure Entitlement Management (CIEM) solutions, #2 ranked solution in top Identity Management (IM) solutions, #2 ranked solution in top SaaS Management Platforms, and #4 ranked solution in top Identity and Access Management as a Service providers. PeerSpot users give SailPoint Identity Security Cloud an average rating of 8.2 out of 10. SailPoint Identity Security Cloud is most commonly compared to CrowdStrike Falcon: SailPoint Identity Security Cloud vs CrowdStrike Falcon. SailPoint Identity Security Cloud is popular among the large enterprise segment, accounting for 70% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 18% of all views.

Buyer's Guide

SailPoint Identity Security Cloud

August 2024

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Featured reviews

Quach Van Lam

Security Officer at ACB

The initial setup isn't so difficult. The product can be flexible in the build. You can easily customize the workflows. We can set everything up on the cloud, which makes things very easy. It can easily adapt to the PoC requirement and the set requirements on the app's online version The user…

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RameshBhattacharjee

Manager at RSM US LLP

We use this product for identity governance. There is the basic identity creation in the lifecycle followed by certification. I'm a company manager and implementer and we are customers of SailPoint. I think the certification module is perhaps one of the most valuable features. The options are…

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Zico Khong

Cybersecurity Consultant at KPMG Singapore

We use SailPoint IdentityIQ for identity and life cycle management management for devices. It helps us with access certification, password management, and other essential functionalities SailPoint IdentityIQ has a good and straightforward user interface. They also have a lot of resources and…

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SailPoint Identity Security Cloud mindshare

Product category:

As of September 2024, the mindshare of SailPoint Identity Security Cloud in the User Provisioning Software category stands at 30.2%, up from 28.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

User Provisioning Software

Key learnings from peers

Last updated Aug 22, 2024

Valuable Features

Compliance features and active community for resources are highly valued. Out-of-the-box connectors and acceleration packs improve delivery speed. Stability, scalability, and customizable certification are crucial. Identity data warehouse and robust reporting stand out. Ease of use, flexible deployment, and integration capabilities are notable. Automation and AI-driven features save time. Lifecycle management, workflow customization, user provisioning, and role management are beneficial. Excellent documentation and support enhance user experience.

"The solution's most valuable feature is its ease of use."
"The solution's most valuable feature is its integration with Slack for the notification of access requests."
"The solution’s stability and performance are good."

Room for Improvement

Users suggest that SailPoint Identity Security Cloud needs a more user-friendly interface, better technical support, and lower pricing. The initial setup is seen as complex, and there are calls for more automation and additional standard connectors. Customization options are limited, and reporting and access management features require enhancements. Integration with third-party tools and a clearer strategy for on-premise support are also desired. Finally, users find it too technical, needing skills that are hard to find.

"The product is unable to share suggestions with users."
"The solution needs to have more out-of-the-box integration with different applications and solutions."
"The connectors should be improved."

ROI

Organizations have experienced reduced onboarding time and improved access control, leading to decreased risk and closed audit items. They have observed returns within 14 to 18 months. Users have consistently reported returns on investment, managing risks effectively across various regions and industries. A significant number have noted no need to replace SailPoint IdentityIQ with other options.

Pricing

SailPoint Identity Security Cloud offers a subscription-based pricing model with options for one-year or three-year contracts. Licensing costs are high, often making it expensive for enterprises, especially compared to competitors like Saviynt. Additional modules and deployment can significantly raise the initial cost. Discounts are available for long-term commitments. While some find it offers good value for money, many suggest the pricing could be more transparent and affordable, particularly for smaller businesses.

"As per my knowledge, it runs on a paid partnership model, but I am not sure about it."
"It's difficult to say that the solution saved costs because it is quite expensive."
"The product is expensive. People need to opt for a licensing plan for one year or three years."

Popular Use Cases

SailPoint Identity Security Cloud is used for identity and access management, lifecycle management including onboarding and offboarding, compliance control, provisioning and automated provisioning, password management, access certification, single sign-on, centralized view of accounts, and integration with applications like Active Directory and Office 365. It helps manage identities, roles, and access for organizations, uplifting their security controls and automating identity governance processes across on-premises and cloud deployments.

Service and Support

SailPoint Identity Security Cloud customer service is responsive and efficient. While good for English-speaking regions, support is less effective for non-English speakers, particularly in Latin America. In regions like the Middle East and UAE, remote support and partner assistance play key roles. Generally, the support team is knowledgeable and provides timely responses.

Deployment

Initial setup of SailPoint Identity Security Cloud varies in complexity based on organizational needs, identity sources, and infrastructure. Simple environments may find it straightforward, while complex deployments can take months and require specialized expertise. Some users reported installation in as little as a week, while larger implementations may extend to a year. Integration with multiple systems and connectors often adds to the setup time, necessitating technical knowledge and sometimes additional personnel to ensure smooth deployment.

Scalability

SailPoint Identity Security Cloud is highly scalable, suited for medium to large enterprises with extensive identity-governance needs. It supports millions of identities and offers flexibility in adding more users and applications without issues. Organizations have successfully scaled from thousands to hundreds of thousands of users. Scalability involves some backend server requirements and potential costs but overall is highly rated and scalable. Ideal for enterprise environments needing robust identity management.

Stability

SailPoint Identity Security Cloud is highly stable and reliable. Users report minimal bugs or glitches, with no crashes or freezes. It consistently performs well, ranking high in stability. Some users encounter occasional issues, but these are generally minor and expected. Most rate its stability between eight and ten out of ten. Customization needs careful handling to maintain stability, but generally, it's robust and dependable in various environments.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our SailPoint Identity Security Cloud Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

18%

Computer Software Company

14%

Manufacturing Company

10%

Insurance Company

Government

Healthcare Company

Energy/Utilities Company

Educational Organization

University

Retailer

Media Company

Construction Company

Real Estate/Law Firm

Comms Service Provider

Legal Firm

Non Profit

Outsourcing Company

Logistics Company

Hospitality Company

Wholesaler/Distributor

Transportation Company

Pharma/Biotech Company

Recreational Facilities/Services Company

Performing Arts

Consumer Goods Company

Engineering Company

Aerospace/Defense Firm

Compare SailPoint Identity Security Cloud with alternative products

Learn more about SailPoint Identity Security Cloud

SailPoint Identity Security Cloud specializes in identity, access management, and governance, focusing on user lifecycle automation, compliance, certifications, and reporting, handling both on-premise and cloud deployments.

Organizations use SailPoint Identity Security Cloud for seamless onboarding, offboarding, password resets, and provisioning, integrating with Active Directory and Office 365. Its centralized account views and enhanced security controls support identity management, policy evaluation, risk assessment, and role-based access control. Clients benefit from its stability, scalability, and customized access control features, reducing workloads and ensuring effective provisioning.

What are the most important features of SailPoint Identity Security Cloud?

Compliance Capabilities: Extensive features ensuring regulatory adherence.
Out-of-the-Box Connectors: Numerous pre-built integrations for rapid deployment.
User-Friendly Interface: Simplified navigation and user experience.
Identity Data Warehouse: Centralized data storage for streamlined management.
Seamless Integration: Smooth connections with popular applications like Active Directory and Office 365.
Proactive Access Revocation: Preemptive measures to manage access rights.
Stability, Scalability, Flexibility: Robust performance with adaptable customization.
AI-Driven Automation: Machine learning for streamlined approval processes.
Certification & Lifecycle Management: Comprehensive tools for managing user lifecycles and access certification.
Reporting: Detailed reports for insights and compliance monitoring.

What benefits and ROI should users look for in reviews?

Centralized Account Views: Consolidated management and oversight of user accounts.
Enhanced Security Controls: Improved measures for safeguarding sensitive data.
Reduced Workload: Decreased efforts in certification and access management processes.
Effective Provisioning: Seamless and accurate granting and revoking of access rights.
Scalability and Flexibility: Ability to scale with business growth and customize per requirements.

SailPoint Identity Security Cloud is deployed across various industries including finance, healthcare, and retail, offering tailored solutions for compliance, risk management, and efficient identity lifecycle management. Its integration capabilities with industry-specific applications and robust AI-driven features enhance operational efficiency and security in these sectors.

SailPoint Identity Security Cloud was previously known as IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello.