Salesforce Einstein Analytics Reviews

Salesforce Einstein Analytics excels in ease of use, flexibility, and integration capabilities. Its predictive analysis and powerful dashboards with graphical presentations are highly appreciated. Users find transparency, scalability, and stability valuable. The tool's AI-driven insights enhance decision-making and efficiency. Its lightning interfaces and integration with CRM streamline workflows. Out-of-the-box features support data-driven strategies. The cloud-based nature and ability to manage vast data smoothly are significant advantages for organizations.

• "The inbuilt features, like pictorial representation of the data and the ability to remap and realign the data, provide clarity in understanding sales perspectives."
• "The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. Integrating other systems and conducting campaigns is easy. The solution relies heavily on AI."
• "The out-of-the-box features are good for companies that want to try analytics and data science interventions."

Salesforce Einstein Analytics requires improvements in support, reporting capabilities, and mobile functionality. Users report difficulties with outer join operations and data handling. There is a need for more intuitive user interfaces and end-user customization options. The tool struggles with large datasets and lacks transparent model creation. Users experience challenges in generating reports independently, highlighting the need for simpler, more user-friendly features. Additionally, there is a demand for competitive pricing and enhanced learning resources outside the USA.

• "Salesforce is working very rigorously on improvements with each release."
• "The product is expensive."
• "The product must be more transparent."