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SCSM Reviews

Vendor: Microsoft
3.5 out of 5
1,011 followers
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What is SCSM?

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Helped 849,475 peers since 2012

Featured SCSM reviews

SCSM mindshare

Product category:
As of April 2025, the mindshare of SCSM in the IT Service Management (ITSM) category stands at 1.6%, down from 2.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
IT Service Management (ITSM)

PeerResearch reports based on SCSM reviews

TypeTitleDate
CategoryIT Service Management (ITSM)Apr 29, 2025Download
ProductReviews, tips, and advice from real usersApr 29, 2025Download
ComparisonSCSM vs ServiceNowApr 29, 2025Download
ComparisonSCSM vs JIRA Service ManagementApr 29, 2025Download
ComparisonSCSM vs ManageEngine ServiceDesk PlusApr 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
ServiceNow4.324.2%92%217 interviewsAdd to research
JIRA Service Management4.110.2%93%86 interviewsAdd to research
 
 
Key learnings from peers

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ROI

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Popular Use Cases

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Deployment

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Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Government
26%
Computer Software Company
11%
Manufacturing Company
11%
Financial Services Firm
10%
Educational Organization
6%
University
6%
Healthcare Company
6%
Comms Service Provider
4%
Performing Arts
3%
Real Estate/Law Firm
3%
Mining And Metals Company
2%
Insurance Company
2%
Construction Company
2%
Logistics Company
2%
Retailer
1%
Energy/Utilities Company
1%
Recreational Facilities/Services Company
1%
Wholesaler/Distributor
1%
Aerospace/Defense Firm
1%
Non Profit
1%
Outsourcing Company
1%
Pharma/Biotech Company
1%
Consumer Goods Company
1%
Hospitality Company
1%