Trellix Endpoint Security Reviews

Name: Trellix Endpoint Security
Brand: Trellix
Rating: 4.0 (98 reviews)

4.0 out of 5

98 reviews
92% willing to recommend

2,606 followers

What is Trellix Endpoint Security?

Trellix Endpoint Security provides aggressive robust protection for every endpoint in an enterprise organization. Trellix uses dynamic threat intelligence and mounts a superb defense across the complete threat lifecycle. This solution will keep your organization more secure and resistant to any possible threat of risks. Trellix offers an amalgamated suite of next-generation endpoint security tools. These tools give users the benefit of machine learning, intuitive intelligence, and greater assistance to ensure their networks are being protected non-stop against threats - potential or realized - and can stop attacks before they happen. Trellix uses MDR (managed detection and response) and XDR (extended detection and response) to give users a comprehensive endpoint security solution.

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Trellix Endpoint Security is the #9 ranked solution in endpoint security software and #12 ranked solution in XDR Security products. PeerSpot users give Trellix Endpoint Security an average rating of 8.0 out of 10. Based on the analysis of the 98 most recent Trellix Endpoint Security reviews, the overall sentiment is positive, with a sentiment score of 7.1. Trellix Endpoint Security is most commonly compared to CrowdStrike Falcon: Trellix Endpoint Security vs CrowdStrike Falcon. Trellix Endpoint Security is popular among the midsize enterprise segment, accounting for 49% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 41% of all views.

Buyer's Guide

Trellix Endpoint Security

November 2024

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Helped 824,053 peers since 2012

Featured reviews

AhmedEl-Tayeb

Product Manager at MCS

Some of our products have a first and second line owned by us. We are giving support services to the customers instead of the vendor. Some other products are supported directly by the technology vendor, however. Technical support from the vendor is very bad. Usually, when the customer submits a ticket, they put a severity level on the case. Whenever the case is very important, and there is a real malfunction in the product on the customer side, and there is something down that needs someone to have a look immediately, it takes more time than it should to even engage with the customer. When someone has to contact the customer and have a remote session within the customer environment, they sometimes lack in terms of communication with the customer. The support centers are located in the East and not all have an acceptable level of English in order to communicate directly with the customer.

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Sheik-Abdullah

IT Engineer at Zacco

The solution is a reliable and mature product. Its reporting function is robust, and the user interface is easy to use. End users can create customized reports with detailed reporting for any computer and export them in PDF or other formats. This reporting capability is very robust. The ePO console is very efficient and doesn't hang or freeze. Its console is more stable and reliable than other products like Kaspersky, Symantec, or Microsoft. The ePO is very reliable for managing computers and servers; you can find all options in this one application. The tool has automation capabilities. It can automatically deploy, scan, fetch reports, and update. FireEye, now part of the solution, combines great with its other features. It acquired FireEye, which now includes Network Detection and Response and Network Security Platform capabilities. It can detect network threats and gather network information. The NSP is very robust. I'd rate it ten out of ten.

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Sheikh Abdul Hannan

Technical Manager at Jlogic Innovations

The product has a robust reporting feature and a user-friendly interface. Using Trellix Endpoint Security, users can easily create customized, detailed reports and export them as PDF or Excel files. The solution's ePO console is highly efficient and does not get hanged. The console of other competitor products from Kaspersky, Symantec, and Microsoft is very complicated. The comprehensive ePO feature of Trellix Endpoint Security is highly reliable for the management of systems and servers.

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Trellix Endpoint Security mindshare

Product category:

As of December 2024, the mindshare of Trellix Endpoint Security in the Endpoint Protection Platform (EPP) category stands at 3.4%, down from 3.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

PeerAnalyst reports

Type	Title	Date
Category	Endpoint Protection Platform (EPP)	Dec 22, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 22, 2024	Download
Comparison	Trellix Endpoint Security vs Microsoft Defender for Endpoint	Dec 22, 2024	Download
Comparison	Trellix Endpoint Security vs SentinelOne Singularity Complete	Dec 22, 2024	Download
Comparison	Trellix Endpoint Security vs CrowdStrike Falcon	Dec 22, 2024	Download

Title	Rating	Mindshare	Recommending
CrowdStrike Falcon	4.3	11.0%	97%	122 interviews Add to research
Microsoft Defender for Endpoint	4.0	11.5%	94%	190 interviews Add to research

Valuable Features

Trellix Endpoint Security features include centralized management via ePolicy Orchestrator, simplifying deployment and management. It offers robust data loss prevention, encryption, and threat prevention capabilities. Advanced machine learning and real-time threat detection enhance its security. The solution's user-friendly dashboard allows customizable reporting. Seamless integration with other tools, including FireEye, boosts network threat detection. Users appreciate its efficient resource usage, comprehensive protection, and quick response capabilities, making it a reliable choice for managing diverse IT environments.

"The most valuable features of Trellix Endpoint Security include its protection capabilities such as DNS and endpoint security, DNS threat prevention, as well as advanced threat prevention."
"The solution is a reliable and mature product. Its reporting function is robust, and the user interface is easy to use. End users can create customized reports with detailed reporting for any computer and export them in PDF or other formats. This reporting capability is very robust."
"The solution provides a data view of the Alpha systems with Trellix installs and makes small changes to the central management console. Nothing on the endpoints themselves works, but it focuses more on the management side."

Room for Improvement

Trellix Endpoint Security needs improvements in speed, resource consumption, and support for Mac and Linux. Users report issues with complex interfacing and cumbersome policy management. It requires better integration with third-party platforms and quicker updates for handling new threats. Encryption efficiency and technical support need enhancements. Users experience challenges with deployment, user experience, and database management. Trellix could benefit from improved virtual patching capabilities and reducing complexities around data loss prevention policies.

"What needs improvement in Trellix Endpoint Security is the reduction of resource consumption by the scanning feature. There should be daily signature updates for protection."
"What needs improvement in Trellix Endpoint Security is the reduction of resource consumption by the scanning feature. There should be daily signature updates for protection."
"The solution needs to improve its virtual patching capabilities. One area where it could improve is by offering a patch management solution bundled with its security products. This would make it even more competitive against solutions like Kaspersky that offer this feature."

ROI

Trellix Endpoint Security provides substantial ROI by protecting users from external threats and offering cost savings. Many see significant financial benefits, especially from preventing attacks like cryptolocker, resulting in significant savings on decryption fees. Security teams, regardless of size, find it manageable and effective, making it a worthwhile investment. While some users do not measure ROI directly, many acknowledge savings exceeding three hundred percent through reduced recovery expenses. Time savings also contribute to the perceived financial return.

Pricing

Trellix Endpoint Security offers flexible licensing with both subscription and perpetual options, billed annually per user. Pricing is generally considered competitive but may be higher than some competitors, with costs potentially offset by bundled deals with McAfee products. Initial discounts are attractive, yet renewals can seem expensive. Implementation costs may arise depending on partner services. While generally affordable, it's often rated moderate to high on the pricing scale, balancing cost with comprehensive security features.

"The license costs are very reasonable, around 1,000 to 1,200 rupees per year."
"The solution is not an expensive tool. Compared to other options, it's mostly average-priced. I've deployed it for customers ranging from 100 nodes to over 5,000 nodes. Its renewal prices are very low, and it offers both perpetual and subscription licenses. With a perpetual license, the product will keep working as long as it's not end-of-life, which benefits companies."
"The tool is affordable"

Popular Use Cases

Trellix Endpoint Security is primarily used for endpoint protection, antivirus, malware detection, intrusion prevention, and threat detection. It supports Windows, Mac, and various platforms, providing features like data loss prevention, USB restrictions, web control, and document scanning. Organizations use it for cloud, hybrid, and on-premises deployments, incorporating AI and machine learning for advanced threat detection. It also offers firewall capabilities, encryption, and network security, integrating with tools like MVISION and CASB.

Service and Support

Trellix Endpoint Security's customer service and support are generally rated highly, with many praising quick, responsive solutions and knowledgeable staff. However, some express concerns about delayed responses, particularly in specific regions. Technical support is often commended for solving issues efficiently and being accessible, though response times can vary. Users appreciate language options, like German-speaking support, and live chat availability is seen as beneficial. Ratings reflect a mix of satisfaction and suggested improvements in response time.

Deployment

Many users found Trellix Endpoint Security's initial setup straightforward and easy, often highlighting the efficient deployment process. Good planning and testing were emphasized, with some acknowledging a learning curve and the need for skilled personnel. The setup process can be either simple or complex depending on the environment, requiring adjustments for specific organizational needs. When configured with best practices, implementation is generally smooth, quickly deploying agents and policies, especially in robust network settings.

Scalability

Trellix Endpoint Security demonstrates strong scalability, supporting easy expansion across various deployment scenarios, including cloud and on-premises environments. Organizations report handling large numbers of users and devices efficiently, accommodating growth without significant challenges. Companies find it straightforward to integrate additional users and devices, enabling adaptation to changing needs. The architecture effectively manages network traffic and distributed servers. It offers flexible upgrade paths, with users rating scalability highly, reflecting confidence in the ability to scale operations smoothly.

Stability

Trellix Endpoint Security demonstrates high stability, with users frequently describing it as very stable, rating it between seven to nine out of ten. Though some report initial issues, these are often resolved with updates. The software performs consistently except for occasional configuration impacts, requiring maintenance. Users highlight effective resource usage and minimal crashes, emphasizing reliable management duties and reporting. A few users note occasional performance slowdowns, but the software's stability remains commendable on various scales.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Trellix Endpoint Security Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

41%

Government

Computer Software Company

Manufacturing Company

Financial Services Firm

Comms Service Provider

Energy/Utilities Company

University

Healthcare Company

Retailer

Insurance Company

Media Company

Real Estate/Law Firm

Construction Company

Non Profit

Aerospace/Defense Firm

Hospitality Company

Wholesaler/Distributor

Outsourcing Company

Transportation Company

Performing Arts

Pharma/Biotech Company

Legal Firm

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Learn more about Trellix Endpoint Security

Trellix Endpoint Security Benefits

Intuitive Protection: Trellix Endpoint Security learns and matures to ensure organizations are continuously protected in today’s aggressive threat environment. Users have full visibility and greater control of all endpoints and are able to utilize Trellix Endpoint Security’s potent threat detection, prevention, investigation, and response to keep their enterprises safe and secure.
Streamlined Security Protection: Users have a single view of full transparency into how their networks are performing and the overall effectiveness of the security. Users can access the solution from anywhere and manage automated workflows. The solution allows for a streamlined security process to improve the overall reliability of the organization's security and can effortlessly scan through hundreds of thousands of endpoints in minutes.
Robust Risk Management: Stop attacks before they occur and keep abreast of potential threats with intuitive threat prioritization. Receive easy to understand risk assessment and repair guidance without delay to prevent any possible lapses in security. Test scenarios will allow users to see how the organization would respond to a threat scheme.

Trellix Endpoint Security Top Features

Consolidated Management: Trellix offers numerous deployment options. The unique consolidated management process provides full transparency, cost-effective processes, improved IT functionality, and streamlined operations.
Intuitive Processes: Trellix can identify zero-day threats using machine learning and develop workable risk assessment to prevent attacks. Trellix intuitively creates protocols to recognize problematic processes that could lead to future attacks.
Reduced Impact on Resources: Trellix learns to focus on suspicious or anomalous activities by quickly identifying trusted activities to greatly reduce CPU consumption.

Reviews from Real Users

“It has a great console. We can manage everything from the central console and it is very easy. Every year we are getting the benefits of legacy also. It's easy to set up.” - S Fazlul H., IT Lead Engineer, Information Technology at Banglalink

“There is a new feature where you can set thresholds for all the CPU consumption allowing for no consumption on the servers when the scans happen. It is a separate plugin or addon, and if we have it on all the virtual machines it automatically checks the resources, and based on that, it will schedule the scans. That is something that I have not seen in other antivirus solutions, such as Symantec.” - Sabari K. Senior Engineer at a comms service provider

Trellix Endpoint Security was previously known as McAfee Endpoint Security, McAfee Complete Endpoint Protection, McAfee Endpoint Protection, Total Protection for Endpoint, Intel Security Total Protection for Endpoint, MCAFEE Complete Endpoint Protection.