Tricentis qTest Reviews

Tricentis qTest enhances efficiencies and global collaboration, offering a substantial return through its user-friendly test case management. Its extensive support network further aids organizations worldwide. Users experience significant savings and report benefits in visibility and transparency, especially in test design and tracking. TestLink users found improved usability and efficiency, allowing focused testing over case management. Though early for detailed financial gains, notable savings and reduced complexity have been observed, with one organization experiencing a 20% savings in the first year.

Tricentis qTest pricing is viewed as competitive, with costs often cited around $1,000 to $2,000 per concurrent license annually, depending on volume and discounts. Enterprises benefit from the flexibility of the concurrent licensing model, allowing cost efficiency across global teams. Some report total yearly costs around $19,000 to $60,000, with no additional costs unless integrating with tools like Tosca. While considered costlier than alternatives, users appreciate the added value of its comprehensive features.

• "Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like Jira, Zephyr, or Xray."
• "For me, pricing for Tricentis qTest is moderate, so that's a five out of ten. It's more affordable than my company's previous solution, which was Micro Focus ALM."
• "We signed for a year and I believe we paid $24,000 for Flood, Manager, and the qTest Insights. We paid an extra for $4,000 for the migration support."

Organizations primarily use Tricentis qTest for test case management, execution, and defect tracking. With its cloud capabilities, it's integral for managing testers and scheduling test executions. Teams leverage it for document storage, integration with tools like Jira, and automation testing. Centralization of test cases helps manage complex scenarios and business logic. They utilize various features, including integrating with CI/CD pipelines, making it essential for maintaining quality assurance processes across multiple platforms and releases.

Tricentis qTest customer support is responsive, with quick replies and helpful assistance. Most users find interaction satisfactory, but some mention slower initial responses. Users appreciate communication during key transitions. Challenges with first-tier support include delayed responses, though contacting account managers helps. While tech support efforts are prompt and effective, some users face limitations due to tool functionalities. Communication regarding new updates and company engagement is valued, yet integration challenges and inconsistent reply times are noted.

Setup experiences with Tricentis qTest are diverse. Some users find it straightforward with ample support, while others face challenges like migration or strict guidelines. Cloud deployment and integration ease vary, with some needing more time for data loading or migration from previous tools. Organizations praise the platform's user-friendliness and central management features, though some experience hiccups in integration with other systems. Training and planning contribute significantly to the setup phase's success.

Tricentis qTest is highly scalable, seamlessly supporting global teams with no complaints regarding performance, even with extensive usage. Organizations experience zero maintenance needs due to its cloud-based nature and find no major bandwidth concerns. Many anticipate increasing usage, integrating with additional systems, and collaborating with other software like JIRA. Some note the need for better project organization as usage grows, giving high ratings for scalability despite a few administrative challenges.

Tricentis qTest is widely recognized for its stability, with users noting its consistent availability and minimal downtime. Some experience occasional performance slowdowns and rare outages, but these are not frequent. Users highlight the importance of timely upgrades to avoid synchronization issues. While some initially faced difficulties, increased familiarity led to fewer problems. qTest maintains a high availability, impressing many with its robust stability, even when managing large volumes of data.