Zerto Reviews

Name: Zerto
Brand: Zerto
Rating: 5 (281 reviews)

Vendor: Zerto

4.5 out of 5

281 reviews
98% willing to recommend

2,601 followers

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What is Zerto?

Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.

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Zerto is the #2 ranked solution in best Backup and Recovery Software, #2 ranked solution in top Disaster Recovery Software, #3 ranked solution in top Cloud Backup solutions, and #4 ranked solution in top Cloud Migration solutions. PeerSpot users give Zerto an average rating of 9.0 out of 10. Zerto is most commonly compared to Veeam Data Platform: Zerto vs Veeam Data Platform. Zerto is popular among the large enterprise segment, accounting for 55% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 21% of all views.

Helped 813,161 peers since 2012

Featured reviews

Girish Agarwal

Security Architect at a insurance company with 10,001+ employees

It's easy to use. It wasn't too difficult to start with. With most vendors, initially, you have a learning curve or configurations. In this case, Zerto was quick to understand. The dashboard was easy and the UI was simple. The experience is comparatively good with Zerto. The near-synchronous replication has not been used much. That said, it does help when talking about storage layers. The availability of the VMs is good. In terms of resiliency, there are a lot of benefits to it. Most have a recovery of 24 to 48 hours; Zerto has gotten recovery down to four hours. We've done a POC with a DR to AWS. It was limited, however, it worked well and there was support. We didn't run into any challenges. The effect on the RPOs has been excellent. It's been impacted greatly. Customers enjoy the shorter timeline to recovery. The customer confidence is high.

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Derrick Brockel

Senior Manager of Operations at a comms service provider with 10,001+ employees

When we tested it, it had more functions than what we used it for, but it was a very good BCDR product. We liked the reliability and availability. Zerto enables you to do disaster recovery (DR) in the cloud, but we did not use that feature. We used Zerto to help protect VMs in our environment. It was strong in that aspect. I would rate it an eight out of ten there. Zerto's speed of recovery was comparable. There was no synchronous and asynchronous replication. If I had to give it a number, it would be a seven out of ten. It was the same as others. There was not much difference. It was easy to migrate data. There was some initial configuration in syncing, but it was easy. I would rate it an eight out of ten in terms of the ease of migration. Zerto’s ability to keep our users collaborating with one another during a data migration was good. I would rate it a seven out of ten in this aspect as well as in terms of its impact on RTOs. Zerto helps reduce downtime in any situation. We can bring up a database in minutes. It probably takes five minutes for the final sync. The cost of downtime depends on the database. It may be 50,000 if you have call center people sitting around. Normally, most of our small outages like that ranged in the tens of thousands. Zerto did save time in a data recovery situation. We did not have ransomware, but there were times we had database corruption where the users would corrupt the database, and the database would not start. It would do snapshotting. It was not necessarily ransomware, but it was testing upgrades or Oracle upgrades. The data recovery happened within five minutes, if not sooner. A normal restore would probably be four to eight hours if we had to restore from a tape and apply logs. Zerto helps to reduce an organization's DR testing. You can spin off an extra database pretty quickly and have users test against the third or fourth copy. It saves one to three days of testing depending on test cycles. You could do sequential testing. I would probably measure it more in days than hours. All of that time can be used by a DBA to do something else. Zerto reduces the number of staff involved in a data recovery situation. One person could probably orchestrate it now versus one to three people. It did not reduce the number of staff involved in overall backup and DR management because we are pretty thin. We would not have gotten rid of anybody.

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Curt Kwak

Chief Information Officer & IT Security Chief & Officer at a insurance company with 5,001-10,000 employees

It integrates well with our environment, is very adaptable to our changing requirements, and is fairly easy for our team to use. Zerto's near-synchronous replication is very efficient, very powerful, and very productive for us. It has helped us organize our recovery process a lot more, so it's led to process improvements. Zerto is preparing us to do disaster recovery in the cloud rather than in a physical data center. But we are not there yet. We use it to support disaster recovery on Microsoft, but we are also considering AWS. We use Zerto to protect our VMs. We're still redefining our RPOs due to Zerto's performance. We're going back and replacing our baseline. When it comes to speed of recovery, we believe Zerto is above the rest that we know of.

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Zerto mindshare

Product category:

As of October 2024, the mindshare of Zerto in the Disaster Recovery (DR) Software category stands at 15.8%, down from 20.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Key learnings from peers

Valuable Features

Zerto excels in migration efficiency, disaster recovery, and continuous data protection, earning high praise for its user-friendly interface and simplicity in management tasks. It offers near-synchronous replication and minimal data loss with its near-zero RPO. Quick recovery times, effective testing and validation tools, and detailed monitoring through its dashboard enhance its appeal. Additionally, Zerto's automation, orchestration, and hardware-agnostic capabilities streamline disaster recovery processes across diverse IT environments, highlighting its comprehensive and flexible approach to IT resilience.

"The most valuable feature is the customization that allows me to set my protection group myself."
"Zerto is easy to use and user-friendly."
"The main reasons for adopting Zerto are data protection and being able to do disaster recovery for site recovery."

Room for Improvement

Zerto should focus on enhancing documentation, streamlining recovery processes, aligning sales with actual functionality, speeding up VMware compatibility, simplifying configurations, automating installations, fixing bugs, improving ransomware defense, extending backup and recovery features, reducing failover times, and improving support, pricing, and integration with automation tools and VMware.

"I would like to see Zerto implement a pay-as-you-go model."
"Its price should be improved."
"Patch management can be better. Although we are doing patch management on the Zerto platform in an automated manner, it can be improved by leveraging some AI-assisted technology. With the help of AI, things are going to be faster in terms of patching the solution."

ROI

Zerto has provided time savings during data center migration and disaster recovery. It has also reduced the number of resources and work hours needed for disaster recovery testing, resulting in a clear return on investment. The software provides peace of mind and acts as an insurance policy for potential disasters. It has also saved money on annual licenses and reduced downtime. While the exact ROI is difficult to quantify, Zerto has been valuable in terms of cost avoidance, time savings, and ease of use.

Pricing

Some reviewers mentioned that the pricing is fair, competitive, and reasonable. They appreciate that Zerto offers a unified license structure, making it more straightforward. The cost-effectiveness of Zerto is highlighted, with several reviewers stating that it is worth the investment for the benefits it provides. However, a few reviewers mentioned that the pricing could be improved, suggesting alternative models such as a consumption-based or storage-based approach.

"Zerto is priced high."
"They should adjust the pricing because I feel its price is too much. If they reduce the price, there will be more users and customers."
"Its pricing is very competitive. As compared to VMware SRM, Zerto has reduced our OPEX cost by at least 30%."

Popular Use Cases

Zerto is for disaster recovery and data center migration. It is used to replicate servers and virtual machines in different locations to ensure failover capabilities in case of a disaster. Additionally, Zerto is used for conducting upgrade and scaling purposes, allowing organizations to spin up machines in isolated environments for various tests.

The product can be used for transferring workloads between different environments and offsite replication.

Service and Support

Zerto's customer service and support have been praised for the responsiveness and helpfulness of the technical support team. Users appreciate that the support team is prompt in responding and highly knowledgeable, working diligently until the problem is resolved. They found it easy to contact Zerto's support and have had positive experiences with their support staff.

Deployment

The majority of reviews indicate that the initial setup for Zerto was straightforward and easy. Some reviewers mentioned that they had assistance or training during the setup process, while others were able to set it up themselves. The deployment time varied, with some completing it within a day and others taking a few weeks. The setup involved tasks such as installing the software, configuring networks and firewalls, and deploying virtual machines or appliances.

Scalability

Zerto users mention that it is easy to deploy and can be quickly expanded to meet their needs. They appreciate the ability to add licenses and increase the number of protected servers, virtual machines, or databases without encountering any limitations. The solution is described as scalable across different environments, including on-premises data centers and the cloud.

Stability

Users express that they have not encountered any significant stability issues and that the solution is highly stable. They mention that Zerto runs consistently without downtime or crashes. The reviews also mention that any problems that arise are often due to changes made on their end rather than issues with Zerto itself.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Zerto Buyer's Guide for additional reliable information.