Zerto Reviews

Name: Zerto
Brand: Zerto
Rating: 4.5 (279 reviews)

Vendor: Zerto

4.5 out of 5

279 reviews
98% willing to recommend

2,604 followers

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What is Zerto?

Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.

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Zerto is the #2 ranked solution in best Backup and Recovery Software, #2 ranked solution in top Disaster Recovery Software, #3 ranked solution in top Cloud Backup solutions, and #4 ranked solution in top Cloud Migration solutions. PeerSpot users give Zerto an average rating of 9.0 out of 10. Based on the analysis of the 279 most recent Zerto reviews, the overall sentiment is positive, with a sentiment score of 7.2. Zerto is most commonly compared to Veeam Data Platform: Zerto vs Veeam Data Platform. Zerto is popular among the large enterprise segment, accounting for 54% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 22% of all views.

Helped 830,726 peers since 2012

Featured reviews

Shri Sharan

Solutions architect at Kyndryl

We encountered some issues during Active Directory recovery. When we implemented Active Directory, we provided feedback to Zerto regarding the challenges of recovering AD from the on-premises environment to the disaster recovery site. Unlike other virtual machines, AD recovery presents unique difficulties due to its active-active nature. It's unclear whether these challenges stem from Zerto itself or limitations within Microsoft Active Directory. However, in our experience using Zerto for AD recovery compared to other technologies, we faced data discrepancies that necessitated workarounds to bring AD online at the DR site. Certain applications we migrated from production relied on Active Directory authentication. To ensure successful application functionality at the DR site, a functional AD environment was a prerequisite to application migration. Therefore, our initial step involved copying and guaranteeing a running AD instance on the DR side before application recovery. However, upon attempting application authentication on the DR side, data inconsistencies prevented successful authentication. To address this, we created an isolated clone of the AD environment and conducted tests. Through trial and error, we were able to develop workarounds to resolve the issue. Notably, these challenges were specific to Active Directory; other VMs didn't exhibit similar problems.

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Curt Kwak

Chief Information Officer & IT Security Chief & Officer at a insurance company with 5,001-10,000 employees

It integrates well with our environment, is very adaptable to our changing requirements, and is fairly easy for our team to use. Zerto's near-synchronous replication is very efficient, very powerful, and very productive for us. It has helped us organize our recovery process a lot more, so it's led to process improvements. Zerto is preparing us to do disaster recovery in the cloud rather than in a physical data center. But we are not there yet. We use it to support disaster recovery on Microsoft, but we are also considering AWS. We use Zerto to protect our VMs. We're still redefining our RPOs due to Zerto's performance. We're going back and replacing our baseline. When it comes to speed of recovery, we believe Zerto is above the rest that we know of.

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Muhammad Shahbaz Butt

Senior Infrastructure Consultant at Azeemi Technologies

Zerto's user-friendly interface simplifies data protection tasks. It allows users to create virtual protection groups easily, configure failover and recovery processes, and manage licenses. Zerto's near-synchronous replication can replicate our primary data center services related to PR, which is essential. But somehow, we are facing some pros and cons on this. If we face any challenge like a ransomware attack on our PR site, with the synchronous mode, it is also replicated on DR. That can affect us. So, if we use an asynchronous model, our data will not be replicated continuously from the PR site to the DR site. There is a specific time bracket where the data has been replicated after a particular time frame. So, there are different types of business cases and business requirements. However, we are comfortable with the near-synchronous model. Zerto helps us set up any disaster recovery site on a cloud-based model and establish an on-premises-to-cloud migration plan. The continuous data protection feature protects our infrastructure services from ransomware and other bugs. Our virtual protection groups safeguard virtual machines across various models, including hypervisors and virtualized environments. When configured to route to our disaster recovery site after synchronization between sites A and B, VPGs achieve our desired Recovery Time Objective and Recovery Point Objective, meeting our Service Level Agreement. Flexible protection models range from 250MB to 350MB, with varying time slots to facilitate data recovery between the PR and DR sites. Zerto provides two functionalities: live migration and test failover. Live migration allows a seamless transition of our primary machine to the disaster recovery site within ten minutes. Zerto has reduced our RTO from 30 seconds to three to nine seconds and has helped reduce downtime. Zerto has helped save time in a data recovery situation and helped reduce our DR testing. It has improved our IT resiliency strategy by 90 percent. The ability to perform disaster recovery in the cloud is helpful because it can reduce our DR footprint and time.

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Zerto mindshare

Product category:

As of January 2025, the mindshare of Zerto in the Disaster Recovery (DR) Software category stands at 15.3%, down from 20.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

PeerAnalyst reports

Type	Title	Date
Category	Disaster Recovery (DR) Software	Jan 14, 2025	Download
Product	Reviews, tips, and advice from real users	Jan 14, 2025	Download
Comparison	Zerto vs Veeam Data Platform	Jan 14, 2025	Download
Comparison	Zerto vs Commvault Cloud	Jan 14, 2025	Download
Comparison	Zerto vs Rubrik	Jan 14, 2025	Download

Title	Rating	Mindshare	Recommending
Veeam Data Platform	4.3	N/A	94%	422 interviews Add to research
Commvault Cloud	4.3	15.7%	95%	108 interviews Add to research

Valuable Features

Zerto stands out for its hardware independence and easy integration with vCenter Server and vCloud Director. Users value its straightforward configuration, low RPOs, and continuous replication. The ability to perform disaster recovery tests seamlessly without disrupting production is praised. They appreciate its user-friendly interface, real-time replication, and efficient management. Zerto is noted for its resilience across diverse environments and reduces recovery times significantly, often to mere seconds. The automation and journal-based recovery enhance its versatility.

"Zerto provides disaster recovery solutions, data protection, and ensures minimal disruption during migration."
"The most valuable feature is the customization that allows me to set my protection group myself."
"Zerto is easy to use and user-friendly."

Room for Improvement

Zerto requires better documentation and reporting, along with enhanced backup capabilities. Users seek improved Hyper-V support, encryption options, and more intuitive GUI and alert systems. There's a desire for automated processes, flexible licensing, and increased compatibility with various platforms, including public clouds. Improved integration with VMware and other applications is requested. Users have expressed the need for better pricing, robust customer support, and enhanced security features, particularly against ransomware.

"Zerto could improve by offering more flexible pricing models, especially for startups."
"I would like to see Zerto implement a pay-as-you-go model."
"Its price should be improved."

ROI

Many users of Zerto appreciate its ability to significantly reduce man-hours in disaster recovery testing and management, with some noting substantial reductions in downtime and associated costs. The automation of processes and the ability to use cloud-based recovery instead of physical hardware have been key benefits. Users also value the peace of mind provided by Zerto, even if direct financial returns haven't been calculated, highlighting its role as an effective tool for risk mitigation.

Pricing

Enterprise buyers evaluating Zerto should consider its pricing model, primarily based on the number of protected virtual machines. While some find it on the higher side, particularly compared to competitors, many users justify the cost due to the solution's powerful capabilities and ROI benefits. Licensing offers flexibility, allowing businesses to start small and scale up. Additionally, cloud service providers might access more competitive pricing. However, potential buyers should plan for ongoing support and maintenance fees.

"Zerto is priced high."
"They should adjust the pricing because I feel its price is too much. If they reduce the price, there will be more users and customers."
"Its pricing is very competitive. As compared to VMware SRM, Zerto has reduced our OPEX cost by at least 30%."

Popular Use Cases

Organizations use Zerto primarily for disaster recovery, enabling replication of virtual machines to secondary sites or the cloud to ensure business continuity. It supports quick recovery from ransomware attacks, data center migrations, and seamless failover processes. Zerto also helps protect critical applications and infrastructure, offering real-time replication with minimal downtime. Many leverage its capabilities for failover testing and resilience in multi-cloud environments, enhancing data protection strategies and ensuring a robust recovery plan.

Service and Support

Zerto's customer service consistently receives high praise for quick, efficient responses to inquiries. The technical support is frequently highlighted as knowledgeable and effective, offering prompt assistance and resolving issues rapidly. Feedback is mostly positive, with users valuing the expertise and responsiveness of the technical staff. Some concerns arise about initial support levels and response times, but Zerto's team is often cited as among the best in the industry for their reliability and support experience.

Deployment

Most experiences with Zerto's initial setup have been straightforward, with users appreciating the ease of installation and configuration. Both enterprise and smaller setups found the process manageable, often completing it within a few hours to a couple of days. Users noted effective documentation and available support as beneficial. A few users encountered learning curves or specific complexities, particularly with more intricate environments, but these were generally addressed with planning and support.

Scalability

Zerto demonstrates excellent scalability, effortlessly adapting to the needs of diverse environments. Users reported smooth scaling across various virtual machines and data centers, highlighting its flexibility and ease of use. Zerto seamlessly integrates with existing infrastructures, allowing users to expand as required. Bandwidth and storage considerations may arise, but overall, its architecture supports vertical and horizontal scaling. With minimal resource overhead, users find it highly manageable, contributing to its widespread adoption.

Stability

Users consistently praise Zerto for its exceptional stability, with many highlighting its reliable performance and minimal downtime. They report that issues are often user-induced rather than due to Zerto itself. In environments following best practices, Zerto maintains stability, quickly resolving any disruptions. Most upgrades proceed without incident, and any challenges are promptly addressed by responsive support. Zerto’s stability is frequently rated highly by users who appreciate its dependable operation.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Zerto Buyer's Guide for additional reliable information.