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Sourabh Pardhi - PeerSpot reviewer
Senior Information Security Analyst at Everbridge
Real User
Top 5Leaderboard
Provides valuable monitoring features and documentation, and the support team is helpful
Pros and Cons
  • "The monitoring feature is valuable."
  • "The product should provide more features."

What is our primary use case?

We use the solution for monitoring the traffic. We analyze any suspicious traffic detected by AWS.

What is most valuable?

The monitoring feature is valuable. AWS provides a detailed document of how CloudWatch works and how we can integrate and utilize it. We get a summary of all the logs explained in the documentation.

What needs improvement?

The product should provide more features.

For how long have I used the solution?

I have been using the solution for one and a half years.

Buyer's Guide
Amazon CloudWatch
November 2024
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What do I think about the stability of the solution?

I rate the tool’s stability a nine out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a nine out of ten. Almost 100 people from three to four teams use the solution in our organization.

How are customer service and support?

We have reached out to the support team a few times. The technical support is very good. Sometimes, we don’t even have to reach out to the team. If they detect any issue, they email us about it.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was quite easy.

What was our ROI?

I have seen an ROI on the solution.

What other advice do I have?

People who want to use the solution can follow the AWS documentation for configuring the product. Overall, I rate the solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1829205 - PeerSpot reviewer
Senior Performance Engineer at a financial services firm with 1,001-5,000 employees
Real User
Top 5
Reliable, excellent support, and scales well
Pros and Cons
  • "The most valuable feature of Amazon CloudWatch is reliability."
  • "When customers want to see the CPU or memory utilization there is a cost. This should be free to see the utilization."

What is our primary use case?

We are using Amazon CloudWatch for all of our data monitoring.

What is most valuable?

The most valuable feature of Amazon CloudWatch is reliability.

What needs improvement?

When customers want to see the CPU or memory utilization there is a cost. This should be free to see the utilization.

For how long have I used the solution?

I have been using Amazon CloudWatch for approximately three years.

What do I think about the stability of the solution?

If the servers are running then the solution is good. It is a separate service on the cloud.

What do I think about the scalability of the solution?

The solution is scalable.

All of our technical staff are using the solution. We have a large organization with many branches.

I rate the scalability of Amazon CloudWatch 

How are customer service and support?

I have not used the support but I have heard from a colleague they are excellent.

Which solution did I use previously and why did I switch?

We were previously using the AppDynamics machine agent and it saved money by using Amazon CloudWatch.

How was the initial setup?

There is no setup for Amazon CloudWatch. It is on the cloud and all that is required is a migration.

What's my experience with pricing, setup cost, and licensing?

The price of Amazon CloudWatch is reasonable. When the rate of data collection is done the price will increase. The price is less than other solutions.

What other advice do I have?

This is a native Amazon Cloud solution and I would recommend it for monitoring.

I rate Amazon CloudWatch a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Amazon CloudWatch
November 2024
Learn what your peers think about Amazon CloudWatch. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Shaamil Ashraff - PeerSpot reviewer
Architect - Database Administration at Mitra Innovation
Real User
Top 5
Robust, easy to use, and good monitoring
Pros and Cons
  • "We have found the pricing to be reasonable."
  • "I do not know whether or not CloudWatch can be integrated with on-prem services."

What is our primary use case?

The majority of the use cases are monitoring of all the AWS services, which can be integrated into CloudWatch. Also, the application logs also can be integrated. Due to that, if there are multiple instances they can be monitored through CloudWatch. The monitoring can be automated as well. It has automated thresholds that can be set for alerting. Therefore, we use CloudWatch for monitoring and incident alerts.

What is most valuable?

It's simple to use. It's not complex. The simplicity of the configuration is great. The product is also easy to set up.

It's stable.

The scalability is good.

We have found the pricing to be reasonable.

The technical support is good. 

The dashboards and monitoring have been great. It's user-friendly. 

It offers good security in general. 

What needs improvement?

We haven't come across any shortcomings. 

The costs could always be cheaper. 

I do not know whether or not CloudWatch can be integrated with on-prem services. I would like to see, for example, if it's a hybrid environment, that potential, however, I'm not quite sure whether it's available or not. 

For how long have I used the solution?

I've used the solution for eight months. 

What do I think about the stability of the solution?

I haven't come across any unavailability of CloudWatch monitoring services. It's a very stable solution. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is scalable. I have a total of three clients that I'm managing. All three clients are using CloudWatch as well.

How are customer service and support?

Technical support is very good. 

How was the initial setup?

The solution is very simple to set up. It's not overly difficult or complex. It's also easy to configure. 

How long it takes to deploy depends. CloudWatch is just a click away, however, integrating other services into CloudWatch, takes time and it all depends on what kind of complex scenarios you need to monitor. It's an iterative thing. For example, when we pinup other parameters that we are going to monitor on CloudWatch, it all takes different time limits and it takes a little bit of learning of the specific application. We cannot actually tell, on the implementation level, how long it will take. We cannot give a specific time range. However, activating CloudWatch is a few minutes and just a few clicks. 

You don't need additional staff for configuration, you would need only one. Of course, it all depends on their specialty. For example, if a person who's doing a program would like to integrate into CloudWatch, that specific specialized person would know what needs to be done. The DBA would want to send some monitoring parameters into CloudWatch, so that person would do that part of it. CloudWatch is segregated into different roles. It's not the same person most of the time who does all the configuration. 

What was our ROI?

There is a clear return on investment. You can reduce a lot of manual staff and physical staff monitoring. You can get CloudWatch to do that work for you and you can save a lot based on that.

What's my experience with pricing, setup cost, and licensing?

The cost is all based on usage and processing. There's no separate licensing cost request.

What other advice do I have?

I'd recommend the solution. Whoever is using Amazon services has to consider using CloudWatch as a bundled solution so that the systems are properly monitored and notified. If anybody is using any other Amazon services, they definitely should consider using CloudWatch. That's my recommendation.

I'd rate the solution nine out of ten. It's a robust service. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Vice President at American Technology Consulting
Real User
Having one platform, as opposed to having to use a lot of different platforms makes a huge difference
Pros and Cons
  • "Most of it's around optimizing utilization, their cloud utilization. They're making sure that they're getting the most out of their in-cloud environments and their instances. Making sure that there's no strange behavior in the environment."
  • "Better reporting is always something needed. That could be an answer to just about anything. But you always want better reporting, better dashboards, things that are just more dynamic and more accessible."

What is our primary use case?

We always use whatever's the latest because that's all we have access to. Because we deploy to other companies, we do public and hybrid clouds. Some of it is hybrid, some of it would be private as well. The majority is probably hybrid, but we're deploying for customers. Most of it's around optimizing utilization, their cloud utilization. They're making sure that they're getting the most out of their in-cloud environments and their instances. Making sure that there's no strange behavior in the environment. That's really what we're trying to do. And that's what Cloud Watch really helps with, is it's making sure it's collecting, monitoring, analyzing, all the things that are going on within their instance, so that we can optimize it better. And if there are any anomalies, anything that is out of the norm, then we're able to catch it and fix it pretty quickly. The ability of it to detect anomalies, and setting dynamic alarms, and automating a lot of the actions. I think that's a huge benefit that the companies have seen.

How has it helped my organization?

Ultimately it gives you enterprise visibility that you don't typically have. If you don't have this or a competing product you would not have this visibility. And that allows you to take care of issues faster, and take care of issues on the fly, as opposed to having to go run reports, have engineers go through logs, and look at things, try to figure things out.

What is most valuable?

The ability to analyze is probably the most valuable feature. We also have system-wide visibility. And you have a unified operational health watch, I think those are pretty key. 

I think the biggest is with CloudWatch. It's part of the AWS interface, so again, it's all baked in. You don't have to have a third party tool, because it's a part of the platform, and having one platform, as opposed to having to use a lot of different platforms makes a huge difference. Or having to go to another third party platform.

What needs improvement?

I think the machine learning aspect of it probably does help because machine learning is not really machine learning. That needs some help. Better reporting is always something needed. That could be an answer to just about anything. But you always want better reporting, better dashboards, things that are just more dynamic and more accessible.

For how long have I used the solution?

We don't use it ourselves. We deploy it but have been doing so for around nine months.

What do I think about the stability of the solution?

The stability is good. They took a lot of the best of what other people are doing, so it's pretty good.

What do I think about the scalability of the solution?

Scalability is really good because it's baked into the platform, so that gives it a lot more capacity for scaling very quickly.

How are customer service and technical support?

The technical support is fantastic. It's the best ever.

How was the initial setup?

The setup is straightforward for what it is. It's a little of both. It's honestly like any technology, it's a little of both. It can be very straightforward, depending on the size of the client and what they currently have. If it's a very large enterprise client, it's going to be much more complex. If the size of their instance is running a hundred applications, versus a small company that may only be running 10. It's just going to be much more complex, making sure that everything is connected, running and that it's watching everything correctly. The setup becomes a little trickier.

What about the implementation team?

I would say that the average deployment is probably about a month or two, just for this particular product. Our implementation strategy is pretty straightforward. We analyze what their instance currently looks like, and then we just build out a roadmap for overlaying and including CloudWatch, to make sure that it's connecting, watching, and then reporting accurately for each application. It could be anywhere from two people to five people to deploy and maintain. If it's a large deployment, it's going to be more. 

Maintenance is pretty straightforward. One person can be doing maintenance, or even a half-person, if you will. Somebody doing it part-time and doing something else. Just depending on the size and the complexity of what has to be done, and then maintained and watched over. Somebody has to be watching the reports, making sure if an alarm goes off, that somebody's dealing with it right away.

What was our ROI?

A lot of companies don't have a lot of control over their cloud instance. They want to but they don't know how to get there. That's part of what we help them with. CloudWatch helps provide that look into what's really going on and making sure that they're going to get the ROI out of it. If you don't have that, you're going to really struggle. I think there's more opportunity for visibility available than a lot of companies think there is, or know how to take advantage of.

What other advice do I have?

It's a good product. It does what it says it's going to do. In the beginning, you've got to really focus on your optimization, and have somebody who understands it from the beginning. That was a part of the implementation, to be able to do the maintenance and be effective at it. 

I would rate it an eight out of ten because overall it's really good. I'm sure they're going to add more features and more things over time, but it's a pretty complete product for the most part. Again, some of the learning pieces could be better, the reporting could be better. It's not perfect, but it's not bad. It's pretty good.

Disclosure: My company has a business relationship with this vendor other than being a customer: partners
PeerSpot user
Head of Information Technologies at Daily Food
Real User
Scalable with a straightforward setup and great technical support
Pros and Cons
  • "The solution offers very detailed metrics for their services."
  • "Right now, in relation to monitoring services, there are too many services and too many metrics per service."

What is our primary use case?

We primarily use the solution for budgeting and monitoring for abnormal behaviour.

What is most valuable?

The permanent marking is something we really appreciate in the solution.

The solution offers very detailed metrics for their services.

What needs improvement?

I haven't really thought about how the solution could be improved and I'm not sure what features are lacking.

The solution should adjust its pricing. We tend to find the costs for using it are a little high.

Right now, in relation to monitoring services, there are too many services and too many metrics per service.

I understand that it's per service but some complex acronyms, etc., make it kind of hard to understand the solution sometimes.

For how long have I used the solution?

I've been using the solution for three years now.

What do I think about the scalability of the solution?

The solution is very scalable. It's one of the reasons we chouse to use it.

We have about 2500 users on the solution currently within our company.

How are customer service and technical support?

The technical support that Amazon provides is very good. We're satisfied with the level of service we get. You do have to pay for technical support, however, and the best offering is quite expensive.

Which solution did I use previously and why did I switch?

Before using this solution, we had our own on-premises access.

How was the initial setup?

The initial setup was straightforward. We didn't face any complexities.

What's my experience with pricing, setup cost, and licensing?

The solution is a bit pricey. The solution requires you to pay for technical support, which is tiered, and certain options are quite expensive.

What other advice do I have?

I don't check the version we use, so I'm unsure if we're using the latest one or not. Since it's a cloud application, I assume it's always the most up-to-date option.

Since Cloudwatch isn't a free service, I'd advise other organizations to really know what they want to monitor to avoid extra costs.

I'd rate the solution eight out of ten. If the solution revised its pricing and simplified its portfolio of monitoring services I'd rate it higher. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1530864 - PeerSpot reviewer
Engineer at a renewables & environment company with 501-1,000 employees
Real User
Top 5
The solution can be used for logging, but its pricing could be made cheaper
Pros and Cons
  • "We use Amazon CloudWatch for logging."
  • "The solution's pricing is a bit higher."

What is most valuable?

We use Amazon CloudWatch for logging.

What needs improvement?

The solution's pricing is a bit higher.

What do I think about the stability of the solution?

I have not faced any issues with the solution’s stability.

How are customer service and support?

Amazon CloudWatch’s technical support is good.

What other advice do I have?

Overall, I rate Amazon CloudWatch a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sofiane  Mekhaba - PeerSpot reviewer
Scrum Master / Team Leader at Algeofleet
Real User
Has a user-friendly interface, and the installation is straightforward
Pros and Cons
  • "I have found the memory metrics and the CPU metrics valuable."
  • "I would like to monitor inbound and outbound transfer. I would also like to control the traffic for load balancing."

What is our primary use case?

We use it to monitor our servers, to check the memory of our servers, and to determine whether the CPU is overhead or not.

We also use the alerting system to inform us when something goes wrong.

What is most valuable?

I have found the memory metrics and the CPU metrics valuable.

Amazon CloudWatch has a user-friendly interface.

What needs improvement?

I would like to monitor inbound and outbound transfer. I would also like to control the traffic for load balancing.

It would be good to see the transfer inbound per EP or per load balancing. This is a useful metric to have another review of your solution. It can also provide information on from where the clients enter and how they consume our data and solution.

For how long have I used the solution?

I've been using Amazon CloudWatch for the past four years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It's scalable.

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

Take the time to learn the solution in-depth because Amazon CloudWatch has a lot of features. That way, you will be able to know how to use all of the features.

On a scale from one to ten, I would rate this solution at eight.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Emi Laetitia TAKOUDJOU FOKOU - PeerSpot reviewer
Consultant at Scasicomp
Consultant
Useful intrusion prevention, scalable, but assistance needed for installation
Pros and Cons
  • "The most valuable feature of Amazon CloudWatch is intrusion prevention."
  • "The solution could benefit from a price decrease."

What is our primary use case?

The solution is used for monitoring systems and for protection. For example, there are ransomware attacks and other threats that need to be secured.

What is most valuable?

The most valuable feature of Amazon CloudWatch is intrusion prevention.

What needs improvement?

The solution could benefit from a price decrease.

For how long have I used the solution?

I have used Amazon CloudWatch within the last 12 months.

What do I think about the scalability of the solution?

The solution is stable.

We have approximately 10 people using Amazon CloudWatch in my organization.

How are customer service and support?

I have not used the support from Amazon CloudWatch.

What about the implementation team?

We used assistance for the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive.

What other advice do I have?

I rate Amazon CloudWatch a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Amazon CloudWatch Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Amazon CloudWatch Report and get advice and tips from experienced pros sharing their opinions.