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Amazon CloudWatch vs SolarWinds NPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.6
Amazon CloudWatch customer service is praised for expertise and availability, though navigating support can be tedious; premium support offers faster resolution.
Sentiment score
6.4
SolarWinds NPM's support is knowledgeable but faces issues in response speed, sales tactics, and customization support options.
We had contact with SolarWinds regarding the implementation, and they were helpful.
They have good technical support.
 

Room For Improvement

Sentiment score
7.0
Amazon CloudWatch users are dissatisfied with pricing, UI complexity, inadequate log functionalities, and seek better integration, reporting, and monitoring features.
Sentiment score
4.0
SolarWinds NPM faces challenges with accuracy, user interface, scalability, support, stability, resource use, and pricing concerns.
SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.
 

Scalability Issues

Sentiment score
8.4
Amazon CloudWatch is highly rated for its scalability, handling high volumes and diverse organizational needs consistently across multiple accounts.
Sentiment score
8.1
SolarWinds NPM is scalable and adaptable, with flexible deployments but may need dedicated hardware for optimal performance.
SolarWinds NPM is scalable and effective in handling large network infrastructures.
 

Setup Cost

No sentiment score available
Amazon CloudWatch pricing varies widely, from as low as $25 to over $300 monthly, depending on usage and integration.
Sentiment score
6.3
SolarWinds NPM offers competitive pricing but can be costly; complex licensing and additional fees may impact smaller businesses.
The solution is considered expensive.
Pricing-wise, SolarWinds NPM is more expensive than PRTG.
 

Stability Issues

Sentiment score
7.6
Amazon CloudWatch is highly stable and reliable, with minor UI lags on large data, rarely affecting overall performance.
Sentiment score
6.7
Properly managed SolarWinds NPM is stable, with fewer issues in updated versions, relying on infrastructure planning and resource allocation.
 

Valuable Features

Sentiment score
8.8
Amazon CloudWatch offers real-time monitoring, alerts, analytics, and customizable dashboards, integrated seamlessly with AWS for enhanced security and functionality.
Sentiment score
8.8
SolarWinds NPM offers easy deployment, intuitive monitoring, customizable dashboards, multi-vendor support, scalability, and community-driven enhancements for proactive management.
The most valuable feature for us is the database performance analyzer, which we use a lot.
SolarWinds NPM has specific modules for monitoring different network capabilities, which provides rich features for carrying out specific tasks.
 

Categories and Ranking

Amazon CloudWatch
Ranking in Cloud Monitoring Software
9th
Average Rating
8.0
Reviews Sentiment
7.8
Number of Reviews
44
Ranking in other categories
Application Performance Monitoring (APM) and Observability (13th), Log Management (11th)
SolarWinds NPM
Ranking in Cloud Monitoring Software
6th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
157
Ranking in other categories
Network Monitoring Software (4th), IT Infrastructure Monitoring (4th)
 

Mindshare comparison

As of November 2024, in the Cloud Monitoring Software category, the mindshare of Amazon CloudWatch is 4.6%, down from 5.9% compared to the previous year. The mindshare of SolarWinds NPM is 6.0%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Rasanpreet Singh - PeerSpot reviewer
Reliable AWS monitoring and logging
The choice of logging solution should always be determined by the specific business requirements. It is crucial to align the logging strategy with what type of logs are needed and how they should be used. There are instances where we require custom solutions to retrieve logs, especially application logs that may not be easily accessible through CloudWatch or similar services. When we heavily rely on AWS native services, CloudWatch is indeed a robust choice. However, in certain scenarios, we might need integration capabilities with other tools, and if they can incorporate such features, it would enhance overall logging capabilities. I would rate it eight out of ten.
MohitKumar - PeerSpot reviewer
High-level, comprehensive, and proactive monitoring in a user-friendly interface
The solution needs to integrate with additional SDN technologies that are part of the hyper market. The solution supports many vendors by default and just included Meraki SDN with the new release, but continued expansion is important. We created a custom method to pair with unsupported vendors but that can produce a lag in performance so future releases should expand SDN support. The solution does a good job of automating features but could expand that even more.
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
16%
Manufacturing Company
8%
University
5%
Educational Organization
56%
Computer Software Company
6%
Manufacturing Company
5%
Government
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
In general, Amazon CloudWatch is cheaper compared to Dynatrace. However, there are potential costs to be mindful of, like running a log query that returns trillions of bytes of data.
What needs improvement with Amazon CloudWatch?
There is room for improvement in setting up custom metrics in CloudWatch. Adding conditional expressions would enhance its functionality.
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Also Known As

No data available
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about Amazon CloudWatch vs. SolarWinds NPM and other solutions. Updated: October 2024.
816,636 professionals have used our research since 2012.