We collect the CloudWatch logs and use them to analyze security. It helps us to monitor malicious activity.
Cloud security manager at HID Global
Enables live monitoring, retains logs, and helps track threats easily
Pros and Cons
- "The tool enables live monitoring."
- "The integration with third-party tools must be made easier."
What is our primary use case?
What is most valuable?
Amazon CloudWatch is an important tool in AWS. If we have an AWS-based infrastructure, the product must be enabled in all environments. If we have different environments in the cloud, CloudWatch is mandatory. The tool enables live monitoring. It is easier for us to track who logs in and out of the systems and how the computing services work.
The product is more than enough for what we need daily. Amazon improves things year on year. It is quite straightforward for us. We are using the solution to monitor our live environment. If an attack happens, we can track it down using the logs easily and act fast to isolate the threat. The retention of the logs and live tracking features are useful for us.
What needs improvement?
The integration with third-party tools must be made easier.
For how long have I used the solution?
I have been using the solution for five to six years.
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What do I think about the stability of the solution?
I rate the product’s stability a nine out of ten. We do not face any downtimes.
What do I think about the scalability of the solution?
We have more than 600 users in our organization. Every user in the organization is asked to enable CloudWatch in every environment. I rate the scalability a nine out of ten. Whenever we add more accounts, CloudWatch is enabled in those accounts.
How are customer service and support?
The technical support is pretty good. The team is always available. The support persons are readily available to get into a call and sort out our issues.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
Amazon CloudWatch is a native service of AWS, and the bill is included with the other services in AWS. We receive a collective bill. The tool is not expensive. I rate the pricing an eight out of ten.
What other advice do I have?
I will recommend the product to others. CloudWatch brings in a lot of value. It enables live monitoring. We have ten engineers in our technical team. The tool is self-sufficient. It does not require much maintenance. We enable it, ensure the logs are pushed to the third-party tools, and monitor them. It does not require any deployment process. We are more aligned with Amazon’s services when building our products. It is suitable for our business purposes. Overall, I rate the product a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.

The solution can be used for monitoring, analyzing logs, and collecting and aggregating infrastructure and application metrics
Pros and Cons
- "The most valuable feature of Amazon CloudWatch is collecting the logs from Lambda."
- "The solution's auto-scaling could be improved."
How has it helped my organization?
Amazon CloudWatch helps us with some monitoring, analyzing different logs, and collecting and aggregating infrastructure and application metrics. The solution also helps us with container metrics.
What is most valuable?
The most valuable feature of Amazon CloudWatch is collecting the logs from Lambda.
What needs improvement?
The solution's auto-scaling could be improved.
Log analytics features should be included in the next release of Amazon CloudWatch.
For how long have I used the solution?
I have used Amazon CloudWatch for the last two years.
What do I think about the stability of the solution?
I rate Amazon CloudWatch an eight out of ten for stability.
What do I think about the scalability of the solution?
I rate Amazon CloudWatch an eight out of ten for scalability.
What was our ROI?
Amazon CloudWatch helped us meet our business requirement goals.
What other advice do I have?
Amazon CloudWatch's features, like logs, metrics, and co-relations, can be useful for users looking for monitoring or collecting logs.
Overall, I rate Amazon CloudWatch an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Amazon CloudWatch
March 2025

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842,296 professionals have used our research since 2012.
A product with great support, an easy installation phase, and great scalability options
Pros and Cons
- "Amazon CloudWatch's best feature stems from its ability to monitor app performance."
- "The dashboard of Amazon CloudWatch is not very customizable right now."
What is our primary use case?
My company's clients use Amazon CloudWatch, which offers a very good performance for application performance monitoring, as well as the integrations part.
What is most valuable?
Amazon CloudWatch's best feature stems from its ability to monitor app performance. People also use Amazon CloudWatch for integration with AWS services.
What needs improvement?
I think Amazon CloudWatch has built a very good service in terms of integration since it can integrate with Docker, EC2, and Kubernetes, owing to which we don't have any problem with the solution in our company right now as it works fine. Amazon CloudWatch resolved its performance issues quickly as well. I don't think there is anything bad in Amazon CloudWatch.
I don't think I need to comment on any additional features that need to be included in Amazon CloudWatch since they roll out new features as per the roadmap Amazon has planned.
The dashboard of Amazon CloudWatch is not very customizable right now. In the future, I would like the dashboard of Amazon CloudWatch to be made more customizable.
For how long have I used the solution?
I have been using Amazon CloudWatch for more than three to four years. My company operates as an integrator, consultant, and partner of Amazon.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
With Amazon CloudWatch, you don't need to worry about scalability in terms of volume or in terms of horizontal or vertical growth. In general, Amazon CloudWatch is a highly scalable product.
My company's clients who use Amazon CloudWatch and I deal with are mostly small and medium-sized companies.
How are customer service and support?
The solution's technical support is great since I haven't faced any challenges yet. I rate the technical support a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The product's installation phase is very easy. In our company, we didn't face any problems with the product's installation part.
With Amazon CloudWatch, the time taken for the installation phase is only related to the configuration part. You just need to do the configuration on the basis of availability, after which you need to make sure that you have a configuration ready, making it a very easy process that doesn't take hours to finish.
Which other solutions did I evaluate?
Amazon CloudWatch is a really good product compared to its competitors in the market.
What other advice do I have?
With Amazon CloudWatch, my company did not find the need to get involved with the maintenance part as it is a service. It is the cloud service provider who makes sure that the service is available all the time, so you don't have to worry about the maintenance part.
I rate the overall product a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Consultant
Senior Software Engineer at Saama
A stable tool to collect logs that provides its users with great technical support
Pros and Cons
- "It is a stable solution...I rate the technical support a ten out of ten."
- "The monitoring part and GUI are areas in Amazon CloudWatch that have shortcomings currently and can be considered for improvements in the future."
What is our primary use case?
My company uses the solution to collect logs from other sources, including Amazon Virtual Private Cloud. All the logs are collected from Amazon CloudWatch. From the log groups, my company sends S3 and other third-party applications. My company uses Amazon CloudWatch for monitoring purposes.
What is most valuable?
Amazon CloudWatch is a tool that already provides my company with external features. I will have to check all the features provided by Amazon CloudWatch. Monitoring is one of the best features of Amazon CloudWatch. Amazon CloudWatch can be considered as a tunnel where you can collect logs.
What needs improvement?
In my company, we have created a Lambda function to collect logs from CraC. Our company particularly uses Lambda function in Amazon CloudWatch's log groups. From Amazon CloudWatch, in my company, we are not getting proper logs from particular services. When my company faces the aforementioned issues, we have to get involved in the troubleshooting process while also keeping a check on Lambda functions. In my company, we are unable to get proper logs even with Lambda functions, making it one of the areas that needs improvement.
The monitoring part and GUI are areas in Amazon CloudWatch that have shortcomings currently and can be considered for improvements in the future.
For how long have I used the solution?
I have been using Amazon CloudWatch for two to three years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
In my company, we have around 20 AWS accounts, and on each AWS account, we use Amazon CloudWatch. The major purpose of the solution is to collect logs.
How are customer service and support?
I rate the technical support a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Amazon CloudWatch is easy.
The solution is deployed on the cloud.
What's my experience with pricing, setup cost, and licensing?
I consider it as a medium-priced solution. The prices are dependent on the size of the log collection users require for their environments. If users opt for 10 TB, they need to pay a different price, while those who opt for 1 TB and 1 GB pay a different price.
What other advice do I have?
For the audit purposes of your environment or to collect some details through a better procedure, you can consider Amazon CloudWatch. Whether to use Amazon CloudWatch or not depends entirely on your environment.
I rate the overall solution a nine out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Engineer at Wipro Limited
A cloud solution for monitoring the devices with a scheduling feature
Pros and Cons
- "Scheduling is a valuable feature."
- "It is hard to configure; it is not a straightforward tool."
What is our primary use case?
We use the solution to monitor the devices on our system or infrastructure. CloudWatch notifies you when a token is used or when the VM is not working. It helps you to determine the status of your infrastructure.
How has it helped my organization?
We created a CloudWatch application or feature for our system to provide us with the ongoing status of our machines or components in the network.
What is most valuable?
Scheduling is a valuable feature.
What needs improvement?
When you set up CloudWatch, you can't even take a lot without checking on them or without going through the whole configuration because we're configuring. It's not a frequent feature you always work on.
The integration requires a lot of permissions and the tool delays in providing notifications. Sometimes, receiving a notification after an update takes a long time. So, we prefer using a monitoring tool like New Relic or Grafana.
Another area of improvement is scheduling. CloudWatch is complicated when it comes to scheduling. If you want to monitor the component, the configuration is not straightforward. You need good knowledge for something to be added there.
For how long have I used the solution?
I have been using Amazon CloudWatch for two years. We use the latest version of CloudWatch.
What do I think about the stability of the solution?
I rate the solution’s scalability an eight out of ten.
What do I think about the scalability of the solution?
I rate the solution’s scalability an eight out of ten.
How was the initial setup?
It is hard to configure; it is not a straightforward tool.
What was our ROI?
We see an ROI.
What's my experience with pricing, setup cost, and licensing?
The price is okay.
What other advice do I have?
If someone wants to use the product. It depends on whether the company can use another tool. If so, I recommend AWS, which, too, has a monitoring tool. However, it may still be too expensive for a small company. I recommend using CloudWatch for a small company if they don’t have money.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Engineer at Readyly
Though at times there are issues due to missing logs, it provides a good UI
Pros and Cons
- "The tool's UI is good. One can scroll through the logs very easily."
- "Amazon CloudWatch needs improvement. The main thing is we have noticed missing logs."
What is our primary use case?
We use Amazon CloudWatch in our company to mainly troubleshoot Lambda functions. Then, we use CloudWatch to set up CloudWatch Alarms.
What is most valuable?
It maintains all the streams and all the logs in an orderly manner, and it maintains it indefinitely unless otherwise configured with a retention period. CloudWatch Alarms is another useful service. It will send us a notification if our usage exceeds the limit we've set. Also, we have to use CloudWatch Alarms to comply with some security standards. Watching the logs and troubleshooting Lambda is the main use of Amazon CloudWatch for us. The tool's UI is good. One can scroll through the logs very easily.
What needs improvement?
Amazon CloudWatch needs improvement. The main thing is we have noticed missing logs. Like, we know that the Lambda function was executed because we have been able to see the output in another downstream system, but we do not see the logs of that execution on CloudWatch. Sometimes we face problems like our program didn't produce the correct output, and the customer reports it. However, we don't see any logs when we go to CloudWatch.
CloudWatch can also improve the logs search functionality. Searching with keywords over the log streams can produce very unreliable results.
For how long have I used the solution?
I have been using Amazon CloudWatch for a year. I am a customer of the solution.
What do I think about the stability of the solution?
I won't say it is a stable tool since there is the problem of missing logs.
What do I think about the scalability of the solution?
It's a very scalable solution. Maybe at a time, ten people use it in our company.
How was the initial setup?
One doesn't have to do any setup for CloudWatch logs. Only CloudWatch Alarms need setting up. Whenever you create a Lambda function, it automatically logs to CloudWatch.
Which other solutions did I evaluate?
Actually, we had chosen Amazon Lambda for our serverless programming, and Lambda logs to CloudWatch by default. We can log in to other services, which can be a storage like S3 and all, but it will require more work from us. CloudWatch is the default standard for Lambda logging. Another reason for choosing Amazon CloudWatch is because we use CloudWatch Alarms. If we don't set up CloudWatch Alarms, we will fail certain security compliance standards.
What other advice do I have?
You should be careful about using Amazon CloudWatch if your Lambda is running continuously since that is when you suffer log missing problems. If you are running a Lambda function only intermittently, then it is okay. I would suggest that if you intend it to run your Lambda function continuously, like, every single second, then maybe use another service for logs. It is better to write your own logs to S3 or something.
I rate the overall solution a five out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
DevOps Engineer at plutos ONE
Provides excellent monitoring features and integrates well with other tools
Pros and Cons
- "The monitoring features are valuable."
- "CloudWatch doesn’t monitor disk throughput by default."
What is our primary use case?
We use the solution for monitoring CPU usage, memory usage, Lambda logs, and load balancer logs.
What is most valuable?
The monitoring features are valuable. The product pushes notifications with the help of SNS. We can increase or decrease our instances horizontally or vertically. We are collecting CloudWatch logs in Grafana too. We have also configured it with Kibana.
What needs improvement?
CloudWatch doesn’t monitor disk throughput by default. It is part of EC2. If EC2 forwards the logs, then we can do it.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
I rate the tool’s stability an eight out of ten.
What do I think about the scalability of the solution?
The tool’s scalability is good. I rate the scalability a seven and a half out of ten. I have configured two instances for CPU usage. It breaks the threshold. It scales up and down multiple times. It is better to build only one instance in such facilities. We have 30 users in our organization.
How are customer service and support?
The support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is easy. The deployment takes around five minutes. It is very fast.
What's my experience with pricing, setup cost, and licensing?
The pricing is average.
Which other solutions did I evaluate?
We were using third-party tools before. We had to configure the third-party tools.
What other advice do I have?
I will recommend the tool to others. Overall, I rate the solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
DevOps Engineer at ZoomOps Technology
Collects and checks metrics and provides good features like dashboards and alarms
Pros and Cons
- "The most valuable features of Amazon CloudWatch are metrics, dashboards, alarms, logs, events, logs insight, and application insights."
- "The solution should provide human-readable metrics."
What is our primary use case?
Amazon CloudWatch is a monitoring and availability service designed to collect and check metrics and collect and monitor log files. We can set alarms, and Amazon CloudWatch allows users to gain operational insight into their application resource and services. The solution also helps users to ensure the reliability, performance, and availability of their infrastructure.
What is most valuable?
The most valuable features of Amazon CloudWatch are metrics, dashboards, alarms, logs, events, logs insight, and application insights.
What needs improvement?
The solution should provide human-readable metrics. Amazon CloudWatch should add custom metrics, like static metrics or any data relevant to our use case.
For how long have I used the solution?
I have been using Amazon CloudWatch for more than three years.
What do I think about the scalability of the solution?
More than five people are using Amazon CloudWatch in our organization.
How are customer service and support?
The solution’s technical support is good.
How was the initial setup?
The solution’s initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
Amazon CloudWatch is a cheap solution.
What other advice do I have?
We don't need to update or do any maintenance on Amazon CloudWatch. The solution has more features available, like metrics. Amazon CloudWatch provides a wide range of metrics for AWS resources, including EC2 and all AWS services. Users can create a custom dashboard to visualize and monitor metrics from various AWS services on a single screen on the dashboard.
This helps in checking the health and performance of the application and resources. Amazon CloudWatch logs allow users to monitor and install log files from the application. The solution's alarms allow users to set thresholds on metrics.
Overall, I rate the solution ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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