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Amazon CloudWatch vs LogicMonitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.6
Amazon CloudWatch customer service is praised for expertise and availability, though navigating support can be tedious; premium support offers faster resolution.
Sentiment score
9.4
LogicMonitor's customer service is praised for fast responses, knowledgeable staff, 24/7 availability, and effective problem-solving, but varies by location.
 

Room For Improvement

Sentiment score
7.0
Amazon CloudWatch users are dissatisfied with pricing, UI complexity, inadequate log functionalities, and seek better integration, reporting, and monitoring features.
Sentiment score
5.0
LogicMonitor users seek enhanced monitoring customization, automation, reporting, performance monitoring, and improved alarm, topology, dashboards, and email alert features.
 

Scalability Issues

Sentiment score
8.4
Amazon CloudWatch is highly rated for its scalability, handling high volumes and diverse organizational needs consistently across multiple accounts.
Sentiment score
7.8
LogicMonitor scales efficiently for thousands of devices, offering automation, role-based access control, and seamless growth with minimal challenges.
 

Setup Cost

No sentiment score available
Amazon CloudWatch pricing varies widely, from as low as $25 to over $300 monthly, depending on usage and integration.
No sentiment score available
LogicMonitor offers competitive pricing at $7.75 per device, with discounts, and justifies its cost through robust functionality.
 

Stability Issues

Sentiment score
7.6
Amazon CloudWatch is highly stable and reliable, with minor UI lags on large data, rarely affecting overall performance.
Sentiment score
9.1
LogicMonitor is highly stable, with minimal downtime, strong alerting features, frequent updates, and high user satisfaction.
 

Valuable Features

Sentiment score
8.8
Amazon CloudWatch offers real-time monitoring, alerts, analytics, and customizable dashboards, integrated seamlessly with AWS for enhanced security and functionality.
Sentiment score
8.0
Dashboards provide interactive visualization, custom monitoring, robust reporting, and integration with alerts, Google Maps, NetFlow, and AI-driven anomaly detection.
 

Categories and Ranking

Amazon CloudWatch
Ranking in Cloud Monitoring Software
9th
Average Rating
8.0
Reviews Sentiment
7.8
Number of Reviews
44
Ranking in other categories
Application Performance Monitoring (APM) and Observability (13th), Log Management (11th)
LogicMonitor
Ranking in Cloud Monitoring Software
13th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
26
Ranking in other categories
Network Monitoring Software (12th), IT Infrastructure Monitoring (11th), Container Monitoring (5th), AIOps (5th)
 

Mindshare comparison

As of November 2024, in the Cloud Monitoring Software category, the mindshare of Amazon CloudWatch is 4.6%, down from 5.9% compared to the previous year. The mindshare of LogicMonitor is 3.5%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Rasanpreet Singh - PeerSpot reviewer
Reliable AWS monitoring and logging
The choice of logging solution should always be determined by the specific business requirements. It is crucial to align the logging strategy with what type of logs are needed and how they should be used. There are instances where we require custom solutions to retrieve logs, especially application logs that may not be easily accessible through CloudWatch or similar services. When we heavily rely on AWS native services, CloudWatch is indeed a robust choice. However, in certain scenarios, we might need integration capabilities with other tools, and if they can incorporate such features, it would enhance overall logging capabilities. I would rate it eight out of ten.
Henry-Steinhauer - PeerSpot reviewer
They have an active community of users who are willing to share their experiences and how they have extended the solution to do unusual things.
I'm a learn-by-example person, so it would be nice to have a cookbook for enterprise management. They have a rich API process, but there aren't many examples of how to do enterprise-style work. It is peculiar about how to do it for one device, but not necessarily thousands. LogicMonitor can effortlessly pull data from one item at a time. I have yet to find an excellent way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
16%
Manufacturing Company
8%
University
5%
Computer Software Company
22%
Financial Services Firm
11%
Manufacturing Company
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
In general, Amazon CloudWatch is cheaper compared to Dynatrace. However, there are potential costs to be mindful of, like running a log query that returns trillions of bytes of data.
What needs improvement with Amazon CloudWatch?
There is room for improvement in setting up custom metrics in CloudWatch. Adding conditional expressions would enhance its functionality.
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What do you like most about LogicMonitor?
LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...
What is your experience regarding pricing and costs for LogicMonitor?
The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...
 

Comparisons

 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
Find out what your peers are saying about Amazon CloudWatch vs. LogicMonitor and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.