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Amazon CloudWatch vs ScienceLogic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024
 

Categories and Ranking

Amazon CloudWatch
Ranking in Cloud Monitoring Software
9th
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
44
Ranking in other categories
Application Performance Monitoring (APM) and Observability (12th), Log Management (12th)
ScienceLogic
Ranking in Cloud Monitoring Software
22nd
Average Rating
8.6
Number of Reviews
42
Ranking in other categories
Event Monitoring (7th), Unified Communications Monitoring (1st), Network Monitoring Software (33rd), Server Monitoring (13th), IT Infrastructure Monitoring (28th), IT Operations Analytics (7th), AIOps (11th)
 

Mindshare comparison

As of October 2024, in the Cloud Monitoring Software category, the mindshare of Amazon CloudWatch is 4.7%, down from 6.2% compared to the previous year. The mindshare of ScienceLogic is 3.2%, up from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Rasanpreet Singh - PeerSpot reviewer
Sep 25, 2023
Reliable AWS monitoring and logging
The choice of logging solution should always be determined by the specific business requirements. It is crucial to align the logging strategy with what type of logs are needed and how they should be used. There are instances where we require custom solutions to retrieve logs, especially application logs that may not be easily accessible through CloudWatch or similar services. When we heavily rely on AWS native services, CloudWatch is indeed a robust choice. However, in certain scenarios, we might need integration capabilities with other tools, and if they can incorporate such features, it would enhance overall logging capabilities. I would rate it eight out of ten.
GauravSingh4 - PeerSpot reviewer
Jul 21, 2022
Great integrations, power flow, and good support
They need a little more self-service. Some of the places where there's still a dependency on defense logic. If those could be eliminated, that would be ideal. They've done a fantastic job eliminating a lot of those dependencies and there's a lot of self-service. However, some of the areas where we could have it connect to, for example, Splunk or ServiceNow, in a self-care version versus having to go back to their engineers, that's an area where they could do a little more. There are still a lot of engineers who get involved versus if it's a little more API-driven and self-served dashboard connections. Doing it the other way would just make life easier for users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution offers very detailed metrics for their services."
"What my company likes best about Amazon CloudWatch is that it's on AWS. My team also likes it for its log feature. As the solution is on AWS, it also has good pricing and resource availability, plus it's what clients choose. My company also chose AWS for Forge ECS, and at the time, there was a need for the log features provided by Amazon CloudWatch, so it's the solution my team went with."
"You can enable alarms and metrics, and it has robust integration with AWS services. You can also trigger events. For example, if the CPU utilization is above 80%, it can launch a new instance for you."
"The most valuable part is the metrics part, which is really good."
"CloudWatch provides essential monitoring capabilities that integrate seamlessly with other AWS services."
"The most valuable features of Amazon CloudWatch are metrics, dashboards, alarms, logs, events, logs insight, and application insights."
"CloudWatch immediately hooks up and connects to the KPIs and all the metrics."
"What I found most valuable in Amazon CloudWatch is that it gives you detailed information, which I found helpful because it can even provide you with data for the past one minute, which is quite granular. That was what helped me most in terms of finding the root causes. Task automation is another valuable feature of Amazon CloudWatch."
"The power flow is great."
"Provides agentless monitoring so there's no need to install the agent on each server."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
"The solution provides good infra-monitoring features."
"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."
"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."
"The tool is quite easy to deploy, and it offers very good support."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
 

Cons

"This product lacks some features: real-time data stream monitoring, application performance monitoring, mobile app monitoring, and live dashboards. Its workflows also need improvement."
"The solution could benefit from a price decrease."
"Improvement of SSSD logs would be beneficial."
"I found several areas for improvement in Amazon CloudWatch. First is that it's tough to track issues and find out where it's going wrong. The process takes longer. For example, if I get an exception error, I read the logs, search, go to AWS Cloud, then to the groups to find the keyword to determine what's wrong. Another area for improvement in Amazon CloudWatch is that it's slow in terms of log streaming. It requires an entire twenty-four hours for scanning, rather than just one hour. This issue can be solved with Elasticsearch streaming with Kibana, but it requires a lot of development effort and integration with Kibana or Splunk, and this also means I need a separate developer and software technical stack to do the indexing and streaming to Kibana. It's a manual effort that you need to do properly, so log streaming should be improved in Amazon CloudWatch. The AWS support person should also have a better understanding of the logs in Amazon CloudWatch. What I'd like added to the solution is a more advanced search function, particularly one that can tell you more information or special information. Right now, the search function is difficult to use because it only gives you limited data. For example, I got an error message saying that the policy wasn't created. I only know the amount the customer paid for the policy, the mobile number, and the customer name, but if I use those details, the information won't show up on the logs. I need to enter more details, so that's the type of fuzzy matching Amazon CloudWatch won't provide. If this type of search functionality is provided, it will be very helpful for businesses and companies that provide professional services to customers, like ours."
"It's not very intuitive. It doesn't have drag-and-drop functionality to trigger actions from notifications."
"Adding conditional expressions would enhance its functionality."
"The solution's auto-scaling could be improved."
"I think something that can be improved are the alerts and alerting mechanism based on no rejects. We want to have it more flexible and that is one of the key things that is required."
"They need a little more self-service."
"I would like to see out-of-the-box standard dashboards for common services."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
"The product must educate its strategic partners for deployment."
"It was challenging onboarding users."
"From a performance perspective, it needs to improve a lot."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
"They should add CLI command modes​ and scripts for high performance."
 

Pricing and Cost Advice

"The pricing can be considered reasonable, especially when already operating on a cloud platform."
"It’s an open-source solution."
"The solution is expensive."
"The pricing is average."
"The tool is not expensive."
"The price of Amazon CloudWatch is reasonable for detailed basic monitoring."
"The pricing model is pay-as-you-go so you have to be mindful of usage to manage costs."
"Amazon CloudWatch is a cheap solution."
"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."
"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."
"The pricing model for ScienceLogic could improve."
"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."
"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."
"It comes with the OS built in, so no need to purchase an OS license or DB license."
"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."
"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
16%
Manufacturing Company
8%
Healthcare Company
5%
Computer Software Company
16%
Financial Services Firm
11%
Government
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
Amazon CloudWatch is a native service of AWS, and the bill is included with the other services in AWS. We receive a collective bill. The tool is not expensive. I rate the pricing an eight out of ten.
What needs improvement with Amazon CloudWatch?
The integration with third-party tools must be made easier.
What do you like most about ScienceLogic?
The tool is quite easy to deploy, and it offers very good support.
What is your experience regarding pricing and costs for ScienceLogic?
My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price.
What needs improvement with ScienceLogic?
The product's reporting functionalities have certain shortcomings, making it an area where improvements are required. The tool is more or less good. The tool needs to improve its APM capabilities.
 

Comparisons

 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Find out what your peers are saying about Amazon CloudWatch vs. ScienceLogic and other solutions. Updated: September 2024.
813,161 professionals have used our research since 2012.