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Amazon CloudWatch vs ScienceLogic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Amazon CloudWatch provides efficient monitoring, reducing manual labor and enhancing ROI, prompting increased usage and cloud migration clarity.
Sentiment score
7.4
ScienceLogic users report high returns, reduced incident response times, improved troubleshooting, and benefits outweigh initial costs by year two.
The return on investment is fair but often challenged by medium-sized businesses who may question its adequacy.
 

Customer Service

Sentiment score
7.6
Amazon CloudWatch support is highly rated for its responsiveness, knowledgeable staff, and effective tiered support system with premium options.
Sentiment score
7.7
ScienceLogic's customer service is praised for responsiveness, knowledge, efficiency, and round-the-clock support despite occasional delays.
Problems with Skylar may require longer wait times due to limited resource expertise.
 

Scalability Issues

Sentiment score
7.7
Amazon CloudWatch is scalable, reliable, and effectively manages data for large systems, making it ideal for organizational monitoring.
Sentiment score
6.9
ScienceLogic offers scalability across devices, but could improve ease in scaling operations for cloud and on-premise environments.
 

Stability Issues

Sentiment score
8.2
Amazon CloudWatch is highly reliable with 99% availability, consistent performance, minor data lag, and rare downtimes, despite occasional query complexities.
Sentiment score
7.1
ScienceLogic is highly regarded for stability, reliability, and efficiency, with minor issues not affecting overall performance and quick recovery.
Stability should relate to whether the platform fails, stops working, or breaks.
 

Room For Improvement

Amazon CloudWatch needs enhancements in customization, usability, data streaming, multi-cloud support, integration, machine learning, and comprehensive documentation.
ScienceLogic users seek improvements in reporting, UI, API, integration, observability, performance monitoring, documentation, and proactive notifications.
Maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features.
While some other companies have easier APIs, using this solution demands significant expertise.
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
 

Setup Cost

Amazon CloudWatch offers competitive pricing with a flexible pay-as-you-go model, influenced by usage and integration needs.
ScienceLogic offers negotiable but potentially costly pricing with scalable, tier-based licenses, requiring careful cost management.
 

Valuable Features

Amazon CloudWatch provides seamless AWS integration, real-time data, robust analytics, automation, security features, and cross-platform log storage.
ScienceLogic offers customizable dashboards, integration capabilities, AI mapping, and robust monitoring for effective IT and network management.
I like its filtering capability and its ability to give the cyber engine insights.
It offers over 500 integrations with a wide range of device types, referred to as PowerPacks, which are prebuilt integrations for hundreds, if not thousands, of integration types.
The CMDB update and the automatic CMDB update are valuable.
 

Categories and Ranking

Amazon CloudWatch
Ranking in Cloud Monitoring Software
11th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
45
Ranking in other categories
Application Performance Monitoring (APM) and Observability (12th), Log Management (13th)
ScienceLogic
Ranking in Cloud Monitoring Software
19th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
44
Ranking in other categories
Event Monitoring (7th), Unified Communications Monitoring (1st), Network Monitoring Software (27th), Server Monitoring (12th), IT Infrastructure Monitoring (24th), IT Operations Analytics (7th), AIOps (7th)
 

Mindshare comparison

As of February 2025, in the Cloud Monitoring Software category, the mindshare of Amazon CloudWatch is 2.7%, down from 3.3% compared to the previous year. The mindshare of ScienceLogic is 2.1%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Rasanpreet Singh - PeerSpot reviewer
Reliable AWS monitoring and logging
The choice of logging solution should always be determined by the specific business requirements. It is crucial to align the logging strategy with what type of logs are needed and how they should be used. There are instances where we require custom solutions to retrieve logs, especially application logs that may not be easily accessible through CloudWatch or similar services. When we heavily rely on AWS native services, CloudWatch is indeed a robust choice. However, in certain scenarios, we might need integration capabilities with other tools, and if they can incorporate such features, it would enhance overall logging capabilities. I would rate it eight out of ten.
Michael Wenn - PeerSpot reviewer
Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement
There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
16%
Manufacturing Company
8%
University
5%
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
In general, Amazon CloudWatch is cheaper compared to Dynatrace. However, there are potential costs to be mindful of, like running a log query that returns trillions of bytes of data.
What needs improvement with Amazon CloudWatch?
CloudWatch itself is fine. That said, maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features.
What do you like most about ScienceLogic?
The tool is quite easy to deploy, and it offers very good support.
What needs improvement with ScienceLogic?
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
 

Comparisons

 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Find out what your peers are saying about Amazon CloudWatch vs. ScienceLogic and other solutions. Updated: January 2025.
838,533 professionals have used our research since 2012.