It's more than just an enterprise architecture tool as it has a lot of nice features, e.g. messaging, simulation, etc.
Avolution ABACUS offers dynamic customization and a traceable meta-model to meet enterprise needs, enhancing decision-making through visibility of interconnections. It provides responsive support and easy modeling, but has platform limitations on Mac/Linux. Integration issues with Microsoft Office, an outdated UML version, and regional support challenges in Europe and the Middle East affect usability. Users rely on the vendor for dashboard customizations, highlighting a need for built-in intelligence.