Barracuda Email Security Gateway is a robust security solution that allows users to protect themselves from external threats as well as from potential data leaks. It can be managed and monitored from a centralized location. Users can efficiently and easily keep track of every aspect of their security suite all at one time. Customized protections can also be set up in a matter of minutes.
The most valuable features of Barracuda Email Security Gateway include email spooling for 96 hours, ATP cloud control option, protection from zero-day attacks, user-friendly interface, effective spam filter, cloud ATP functionality, good reporting functionality, easy maintenance, seamless integration, good visibility of potential threats, scalability, stability, message tracking and messaging logs, Office 365 cloud-to-cloud backup, cloud sandbox feature, simple and quick configuration, interactive console, and easy-to-understand logs.
Users like the blocking of 99% of threats, antivirus and threat management tools, customizable options such as attachment filtering and rate control, content filtering, maximum customization options, effective spam and virus blocking, lightweight, gateway defense, data protection, business continuity, AI-based inbox defense, automated threat detection and incident response, and sandboxing capabilities with zero threat protection.
Some customers have experienced issues with integration and suggest that ATP should be included in the next release. There is a need for improved log and export options, such as PDF and HDML, as well as more detailed console features. Customers also request expanded and accessible new features for better protection, including a sandbox feature.
Some customers have reported that phishing emails still pass through the gateway, indicating a need for better effectiveness. Automatic alerts to mobile devices would also be beneficial. Pricing is considered high by some customers, leading them to reconsider renewal. The initial setup can be complex, and some customers have had to make configuration changes to address issues. The user interface could be cleaner and require less clicking around.
The spam database and anti-spam engine need improvement, as some spam emails are still getting through. Access privilege for IT support should be improved, and scheduled reporting for quarantine without reading the content of the message would be helpful. The solution should also improve email detection, address impersonation emails, and add auto-remediation.
There are also concerns about false positives and downtime related to DMARC setup. The solution could benefit from artificial intelligence improvement, DomainKeys functionality, and the ability to add multiple domains for email relay.
Barracuda Email Security Gateway has proven to be a valuable investment with a significant return. Without Barracuda, businesses would likely face numerous problems, such as infected machines and employees unable to work due to threats from opened emails. By preventing these issues, users can protect users and their productivity, ultimately reducing the impact on business.
The price can vary depending on the region and the type of license, with the on-premise version being more expensive than the cloud version. Some customers feel that the price is comparable to other solutions on the market, while others find it expensive for what it offers.
There are additional licenses that need to be purchased for certain features like ATP.
The primary use case of Barracuda Email Security Gateway is to provide email security and protection against spam, phishing, malware, and other threats. It is used for screening and securing emails, both inbound and outbound.
The solution is user-friendly with a configuration and web interface that is easy to use. It can be deployed on-premise or in the cloud.
Barracuda Email Security Gateway helps block blacklisted emails and increases productivity by reducing spam and filtering against different threats. It also provides backup and web security.
The solution acts as a first security layer for emails, filtering out spam, phishing emails, and malware. It offers threat protection to ensure business productivity is not impacted by attacks through the email system.
Customers have generally positive feedback about the customer service and support of Barracuda Email Security Gateway. They appreciate the responsiveness and immediate assistance provided by the technical support team. However, some customers mention that regional support may be lacking in certain areas, requiring them to handle support themselves.
Users have provided mixed feedback regarding the duration required for the initial setup and deployment of Barracuda Email Security Gateway. Some users found the initial setup to be easy and user-friendly, taking approximately one hour or a couple of hours to complete.
Others mentioned that the deployment process took longer, ranging from three months to two months. However, some users stated that the initial setup was straightforward and could be done quickly, either by experts or by following the provided wizard.
Barracuda Email Security Gateway is highly scalable and can be offered to businesses of various sizes, ranging from enterprise-level businesses to those with 50 to 100 users.
The scalability of the solution allows for easy expansion and can be adjusted based on the number of users per box and email receiver. It is a cloud solution, making it highly scalable and suitable for organizations with a large number of users.
Barracuda Email Security Gateway is highly stable and reliable. It does not have any stability issues and does not crash or freeze. Some users have faced minor stability issues that were quickly resolved by the vendor.
Benefits of Barracuda Email Security Gateway
Some of the benefits of using Barracuda Email Security Gateway include:
Reviews from Real Users
Barracuda Email Security Gateway is an email security tool that stands out among its competitors for a number of reasons. Two major ones are the high level of flexibility that it gives to users and the solution’s powerful filtering feature. Barracuda Email Security Gateway offers users the ability to enact customizations that enable them to align the solution with their specific needs. It is highly flexible and allows for the completion of many different tasks. Additionally, it employs a powerful spam filter feature that gives users the ability to stop a large percentage of the threats to their devices before they get anywhere near their machines.
Mohammed N., the assistant general manager at CoLoCity Data Center, writes, “There are many customizable options:
The client has the option to blacklist or whitelist any email address or domain based on the sender and recipient filters. If they want, they can restrict any IP addresses so email won't be received from those IP addresses. Another interesting feature of Barracuda Email Security is the content filtering. If there is any word or sentence that we or our customers want to block, then we can add that thing in Barracuda Email Security Gateway. The content contained in the email will not be delivered or received by the recipient. Maximum customization options are available.”
Igor G., the information security officer and data protection officer at a manufacturing company, writes, “The spam filtering feature, in particular, is very important for us. We have a large volume of emails each month, something like 200,000, and Barracuda filters about 85 percent of the spam, malware, and phishing that comes in. It prevents our users from receiving this content on their computers.”
Barracuda Email Security Gateway was previously known as Barracuda Spam and Virus Firewall, Barracuda Sentinel.
Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
