Barracuda Email Security Gateway Reviews

I'm still new to the Barracuda. We're using the Email Security Gateway, however, I'm not sure about the cloud, or the archive capabilities. It's a new system for me. 

Email security has been quite helpful. It acts as a protector, especially for the inbound emails every day. I can see if there are a lot of phishing emails or scam emails being blocked by the system. That's very important for the company. The organization is so big, and with so many emails coming in, having it as the first line of defense is great.

The interface is good, and it offers good integrations. 

The solution offers very good email security. It protects us from spam and scam emails. 

It offers good visibility of any potential threats trying to enter the system.

The initial setup should be straightforward.

It is cloud-based.

So far, the solution has been stable. 

We find the product to be scalable. 

The pricing is a little bit high, and it is causing the company to rethink renewal. If they could lower the pricing, that would be ideal. 

I'm still pretty new to the solution. I haven't used it for that long. 

I haven't heard of the term having issues with reliability. It is stable. There are no bugs or glitches, and it doesn't crash or freeze. 

The solution is scalable. It's easy to expand. 

We have about 2,000 people using the solution. 

I haven't had a chance to work with technical support. I don't know how helpful or responsive they are. 

I have experience with Mimecast. I used it about two or three years ago. Barracuda is a bit different from Mimecast. I recall Mimecast having good integration with Microsoft 365 Exchange Online. We used it to protect email and block malware mostly. 

I'm new to the company. I wasn't involved in the initial setup of the product. That said, my understanding is that it is straightforward. 

I don't deal with the licensing and can't speak to the exact cost of the solution. 

We are customers and end-users, not partners. 

I'd rate the solution eight out of ten. 

We are Barracuda Email Security Gateway for protecting our user's emails.

We use Barracuda Email Security Gateway for receiving an email from the corporate.

The most valuable feature of the Barracuda Email Security Gateway is the cloud ATP functionality not available on the on-premise version. Most of the zero-day attacks can be mitigated with ATP. Additionally, the reporting functionality is good.

My customers were sending OPT bulk emails and Barracuda Email Security Gateway was not able to handle it. We have to go with another different solution, such FortiMail for the task. We are implementing these combinations of the Barracuda and FortiGate, for email security. The FortiGate FortiMail security gateway we use to send only the bulk email, not for receiving emails. 

In a future release, they should provide machine learning capabilities on the on-premise version. Other vendors, such as Palo Alto and Check Point are coming out with machine learning and artificial intelligence features.

I used Barracuda Email Security Gateway within the last 12 months.

We had an issue with the solution but the vendor immediately fixed it. The solution is stable.

I rate the stability of Barracuda Email Security Gateway a nine out of ten.

We have 5,000 users using this solution.

I rate the scalability of Barracuda Email Security Gateway an eight out of ten.

The support from the vendor is very good.

I rate the technical support of Barracuda Email Security Gateway a ten out of ten.

Positive

I have worked with a number of other similar solutions to Barracuda Email Security Gateway, such as Symantec. The features have been similar to one another, but Barracuda Email Security Gateway is better.

The deployment of the solution took approximately three months. We had to test the solution thoroughly before we started using it. Overall, the deployment was simple.

I rate the initial setup of Barracuda Email Security Gateway an eight out of ten.

We do the consulting and implementation of the solution.

The solution is priced low. We have received a good price discount here in Sri Lanka. There are additional licenses we have to purchase a license for the ATP.

I rate the price of Barracuda Email Security Gateway a ten out of ten.

I would recommend this solution to others. 

I rate Barracuda Email Security Gateway nine out of ten.

Barracuda is similar to FortiMail. There is a cloud component that acts like a sandbox. The email enters, and you can open a suspicious attachment to see if it's malicious. If you find that it's malicious, you can block it and send it to Barracuda's on-prem device.

The on-prem device looks for other details like URLs and particular types of content. If everything looks okay, it's forwarded to the SMTP server and the user. We have around 20 to 30 users.

I like Barracuda's cloud sandbox feature. 

Barracuda's spam database isn't on par with its competitors. Users complain about the spam email they're receiving, and we report the issue. Barracuda said they are going to update their system to block the malicious email we received, but we're still getting the same spam. The signatures are not in their database. They need to update their spam signatures because spam is bypassing Barracuda.

I have been working with Barracuda for almost three years.

Barracuda is quite stable.

Barracuda scales as well as FortiMail. You can scale up based on the number of users per box and the email receiver.

Barracuda provides solid support, but they have a different model. They open the terminal, check the issue, and then tell us the problem. 

Barracuda is just like Kaspersky or FortiMail. The initial setup is seamless. They provide the box, and we must mount and configure it according to the customer's environment. It takes about a day or a half-day if you're familiar with the Barracuda environment.

I can easily configure it because it's so typical. When I configure any box, I go over the features. For example, I will first configure the SMTP server if I want to create an inbound flow. I look for that feature and configure it. The fundamentals don't vary much between devices. Some options might be different, or the features may have another name. There may be some additional features that FortiMail has, but Barracuda doe not. It varies from device to device, but the basic configuration is the same.

I rate Barracuda Email Security Gateway six out of 10. Based on my experience, we are recommending FortiMail or Barracuda because we find these two solutions the most stable. FortiMail has fewer issues with spam.

Barracuda Email Security Gateway is a good product, though it is a bit expensive. Barracuda Email Security Gateway's AI and threat detection methods are good, though the product doesn't provide much archiving features. I even recommend Barracuda Email Security Gateway to others, and if I have money, I will go for it, but when I am running a business, I need to look at what is good for business and make profits.

The downsides of the solution stem from the fact that it is an expensive product, and one may see too many false positives when using it, making them both areas where improvements are required.

I have been using Barracuda Email Security Gateway for three years.

It is a very stable solution.

In terms of scalability, I can say it is an okay solution. Barracuda Email Security Gateway offers good AI functionalities, but sometimes, in my company, we have seen a lot of false positives with the product.

I have experience interacting with the technical support team of Barracuda Email Security Gateway, and in my opinion, they are very efficient. I rate the technical support a ten out of ten.

Positive

I have previous experience with Fortinet. I decided to move from Fortinet to Barracuda since the latter provides me with the AI functionalities I need. My company tried the trial version offered by Barracuda, which is expensive, so we decided to look at Libraesva, which is an affordable product that has the AI functionalities I need. I think Libraesva is the best product in the market right now based on my experience and the product I currently use in my company.

The initial setup of the product was straightforward.

The solution is deployed on an on-premises model.

The solution can be deployed in half a day.

Barracuda Email Security Gateway is a bit expensive or costly product. I rate the price of Barracuda Email Security Gateway a ten on a scale of one to ten, where one is low price and ten is high price.

During the evaluation process in my company, we considered Clearswift against Barracuda Email Security Gateway. My company found out that Clearswift also lacks AI functionalities, just like Fortinet, so we decided not to work with it.

With Barracuda Email Security Gateway, I feel that its AI functionalities are good, but there were too many false positives. Now I understand that it's more about hardfail than softfail, so you need to understand that certain configurations are not done properly. Even though certain emails don't pass the security check and Barracuda blocks it, it may get through and cause a bit of difficulty for the company.

I rate the overall product an eight out of ten.

All our Office 365 emails will first go through Barracuda. It checks for any EXEs and the like, checking the email contents to allow or stop those. We also use the solution for archiving and backups.

From a security point of view, Barracuda Email Security improved our mail environment. Other than that, its backups are valuable.

The dashboard's UI could be improved to make changes to the blocklist. We currently have to go into the mail and check the list and the dashboard, and it would be better if we could directly block particular domains or emails instead.

I've used this solution for almost four years.

Barracuda has been stable till now.

We have 100 users using Barracuda Email Security Gateway.

Barracuda's technical support is fine.

We used to have FortiMail, and we migrated to Barracuda. Barracuda is much more effective than FortiMail. Barracuda handles spam better.

An integrator handled the initial setup.

We find the solution's pricing okay.

Our management wants to migrate to E5 from E3 and says we don't need Barracuda Email Security. However, we are unsure if E5 will have the same features as Barracuda.

I recommend Barracuda, and from a security point of view, I would rate it a nine out of ten. It didn't let any EXEs or phishing emails through.

We are using Barracuda Email Security Gateway for ATP,  anti-spam, antivirus, and everything related to enabling flow.

The most valuable feature of the Barracuda Email Security Gateway is the ATP.

Barracuda Email Security Gateway can improve reporting and anti-spam. The anti-spam engine is not working well. We are seeing a lot of problems where spam is going through the gateway. Additionally, access privilege should be given to the IT support, because they don't have a lot of privileges. We are forced to give our IT support administrative access in order to clear and deliver emails and this should not be happening.

In the future, having a schedule reporting for quarantine for all users or for selected users, without reading the content of the message would be helpful.

I have been using Barracuda Email Security Gateway for approximately five years.

Barracuda Email Security Gateway is stable. We had issues with the on-premise version where they used to freeze from time to time, but with the cloud version, we have not had any issues.

Barracuda Email Security Gateway is a scalable solution.

We have approximately 500 people using the solution.

I have used the support from Barracuda Email Security Gateway.

I rate the support from Barracuda Email Security Gateway a three out of five.

Neutral

The initial setup of Barracuda Email Security Gateway took approximately two months to complete here in Lebanon. It was not an easy implementation.

We used Barracuda Email Security Gateway partners to complete the implementation of the solutions.

The price of Barracuda Email Security Gateway is approximately $17 per user annually.

We did not evaluate another solution prior to selecting Barracuda Email Security Gateway.

We chose the solution because it was high on the rating sites and some of my friends from other companies recommend it.

My advice to others is to make sure that their business use case is well optimized, to allow the solution to be set up in the right way.

We are a construction company and we make sure that the emails related to construction pass through the solution. Other companies, such as in marketing, will want to make sure that the marketing campaign passes through. We don't want any marketing campaigns to pass through. You need to see your business use case and your business needs, and you will have to adapt the solution.

I rate Barracuda Email Security Gateway an eight out of ten.

Barracuda Email Security Gateway can be deployed on the cloud or on-premise.

Barracuda Email Security Gateway is similar to a traditional spam filter but provides more features. It protects you from the attacks that are coming through your emails. It scans and filters your email, and delivers them.

The most important features of Barracuda Email Security Gateway are the simple and quick configuration, interactive console, and easy-to-understand logs.

Barracuda Email Security Gateway can improve email detection. We have some emails that are bypassing the threat scanning. There are some impersonation emails passing through.

I have been using Barracuda Email Security Gateway for approximately five years.

Barracuda Email Security Gateway is good. However, the appliance will have some challenges, after three years of use we have some performance issues in some boxes.

The Barracuda Email Security Gateway is scalable when in the cloud.

We are using devices that support 5,000 users. We have been hiring more employees now that the lockdown from covid is slowing down. 

I used Proofpoint and Check Point previously. 

The initial setup of Barracuda Email Security Gateway is straightforward. It can be done in quickly by experts or if you follow the wizard it can be done in 30 minutes.

We have one engineer for the deployment and maintenance of Barracuda Email Security Gateway.

We typically purchase a one or three-year license for Barracuda Email Security Gateway.

I would recommend this solution to others.

I rate Barracuda Email Security Gateway a seven out of ten.

Barracuda Email Security Gateway is used to protect users' email inboxes from malicious threats coming from outside of the network. For example, it can be a malicious link or some malware as an attachment. If these threats are sent to our users, then it blocks and deletes the email.

The most valuable feature of Barracuda Email Security Gateway is that it blocks almost 99 percent of threats from users' email inboxes.

Barracuda Email Security Gateway should add auto-remediation to improve the solution. Additionally, there are times when we have false positives and our general emails get locked, we have mentioned this to Barracuda.

I have been using Barracuda Email Security Gateway for three years.

Barracuda Email Security Gateway is a stable solution.

Barracuda Email Security Gateway is a cloud solution, therefore it is highly scalable.

Everyone in our company is using this solution. It is protecting 10,000 users' inboxes. We do not plan to increase users.

The technical support is good, we did not find any issues with them.

We were using another security tool previously. We were looking for an advanced tool that helps us to log more threats and incident management. This is why we chose Barracuda Email Security Gateway.

The initial setup of Barracuda Email Security Gateway is straightforward. The process can take approximately 15 to 20 days.

We did the implementation of the solution ourselves without a partner.

We have a long agreement with Barracuda Email Security Gateway. We're very pleased with the cost and the solution. The cost is in the average range for this type of solution.

I would recommend this solution to others.

I rate Barracuda Email Security Gateway an eight out of ten.