Barracuda Email Security Gateway Reviews

We use the solution to protect our email, domain, and users against spear phishing, spamming, malware, and malicious attacks regarding attachments and URLs.

The most valuable features are filtering and rate controlling. They are good and are required to avoid having low IP, email, and domain reputations.

Sometimes, Barracuda Blacklist blocks the general IP list from the source domains. They block the genuine sources, too.

I have been using Barracuda Email Security Gateway as an integrator for two years.

The product is 100% stable.

The solution is very much scalable. We have ten customers in the Middle East and five customers in India.

The customer support is very good compared to other solutions.

We’ve used Mimecast before. We had a support issue that we couldn't resolve. Barracuda offered a more scalable and cost-effective solution with the features and support we needed.

The initial setup is very easy, compatible to manage, and takes a maximum of three hours to complete.

Since we are using MP65, we procure the SaaS model. We generally follow the same process for SaaS to deploy the solution.

We’ve already invested 100 Euros, roughly 10lakh rupees, and received 30-50% ROI.

I recommend the solution, especially for email security, load balancing, and journaling.

Overall, I rate the solution a nine out of ten.

Barracuda Email Security Gateway is primarily employed for safeguarding emails, focusing on email security.

It can effectively combat phishing attacks, block spam, provide confirmation, and ensure operational manageability with a strong focus on product stability.    

The pricing needs improvement.

I have been using Barracuda Email Security Gateway for the past ten years.

I would rate the stability nine out of ten.

I would rate it eight out of ten. 

There are occasional delays in their response. They do not always reply on time.

Neutral

We often encounter challenges because each customer has unique network configurations, security hardening requirements, and specific solutions. This includes migrations and email address configurations, which need to be updated periodically to stay in line with the solution. Regarding deployment, I believe we can complete a few files quickly, but the implementation phase will require more time.

We consistently monitor service support to handle various customer services, and we have a team of five individuals responsible for managing different customers.

It is an expensive solution and I would rate it a five out of ten.

Overall I would rate it seven out of ten. 

The solution is directly used as a email service for inbound and outbound protection and as a spam gateway. When issues of spam are reported to the company then we can suggest Email Security Gateway for the customer.

Barracuda Email Security Gateway has features like identify the spam source, rules to avoid some specific spams and then reschedule. And there are some other features like the email continuity, the email server and gateway site, which  can relay the mail kit. The solution is user-friendly.These kind of features are the most valuable. 

Barracuda could improve its log and export options like PDF and HDML. It can also bring in more detailing in their console so that it could be better. 

Some new features should be expanded and made accessible for better protection.

I have experience Barracuda Email Security Gateway. 

It is a stable solution when the factory provides the the application access.

It is a scalable solution as it is hosted in the cloud. 

The technical support team is good as they respond immediately. 

The initial setup is easy as it is user-friendly only the console is lengthy but that is manageable. The solution was deployed in our organisation six months ago. For the deployment, the cloud version is suggested because the currently, the world emails are trying to migrate to the cloud solutions. 

The rate the overall solution a ten out of ten. 

We always use the latest version. 

We use it as an email gateway. 

Barracuda has shown difficulty in providing us with the solutions we sought. We have found ourselves sending many emails to their outside domain. They have not demonstrated the reporting system we required when reports were sought. 

As the solution is cloud-based there is no need to install anything on-premises. Some of the settings we have configured on the cloud and done integration with our domain server. Once integrated with the system, all the mails pass solely through the gateway. What we see is that there are times when genuine mails are blocked and others when spam mail makes its way through. 

We have been using Barracuda Email Security Gateway for the past year. 

For the moment the solution is good. It is scalable. 

Technical support is very quick, However, we have generally found them to lack the solution we need when we have contacted them. 

As the solution is cloud-based there is no need to install it in each and every endpoint.

While installation was easy, it was not necessary to do for each and every session, as its parameters are solely within the email gateway. 

The vendor assisted us with deployment. 

There is a five to six person supporting staff which helps us with deployment and maintenance. These consist of managers, administrators and engineers. 

We paid for an annual license.

We did not evaluate other products before going with this solution. 

The solution is deployed on cloud. 

There are 300 people making use of the solution in our organization.

All solutions have their pros and cons and there is no such thing as a perfect solution. We cannot customize the solution according to our needs and, consequently, its reporting capabilities are lacking. For this reason I rate Barracuda Email Security Gateway as a seven out of ten. 

The solution's anti-spam features are its most valuable aspect. It's quite effective. It stops a lot of junk from getting through.

The solution requires better API integration. It's really lacking right now. If there was API access that allowed us to integrate some of our own technology or features in there that would be ideal.

The deep scanning feature needs to be improved. It's not as effective as we need it to be. We need to understand a bit more about how it's scanning and blocking and how, if it's possible, to tweak the settings.

The solution has quite a few outdated videos. When you watch them and try to follow them for doing certain tasks, you quickly realize they are out of date. They need to update their video documentation for their user base.

I've been using the solution for over two years at this point. It's been a while, but not too long. It may actually even be up to three years now.

The solution is quite stable. We don't have any issues with that aspect of the product. There aren't bugs or glitches. It doesn't crash or freeze. It's reliable. It's good.

The scalability is quite good. If a company needs to scale it out, they can do so. It's not too hard to expand it. We haven't had any issues with scalability so far.

The technical support is great. Technical support is actually very good. We will send them an email and they will call us. Once, we had an issue that took a full six hours to solve. The support team actually helped us for the whole six hours. They didn't abandon us at all. It's a great service that they provide. We're quite satisfied with them.

We didn't really use any other solution previous to this product.

The initial setup is not overly complex. We found it pretty straightforward. It's not too hard to execute.

The deployment is pretty fast as well. It's a good process. We've done it a few times at this point.

The pricing is fine. It's somewhere in the middle if you look at the market. There are certainly other products with higher and lower price points. We don't find their pricing unreasonable, however. We're willing to pay for it.

We're resellers of the product.

Overall, we've been pretty happy with the solution.

I'd rate it at a nine out of ten.

This solution is my spam filter and it's tied to my exchange server. All SMTP traffic goes through Barracuda. I've just started using their cloud service and I'm looking possibly at their firewall solutions also because I can tie all these things together in the cloud. We are customers of Barracuda and I work as CIO at a municipality in the States. 

If you have raw spam, this solution is going to catch it. They are consistent and they're good. Spam itself is not getting through, although email with links that deliver spam can bring it in if users are not being diligent. My biggest concern is educating my end users that just because an email looks like it is from someone you know, doesn't mean you should open it. My mantra is: If you weren't expecting it, delete it.

I like the frontend blocking of spam which is what it is designed to do. I like the Dashboard view, it gives me a great overview of everything. Also, it is rich in configuration options which allow for some very fine tuning. Overall, It's been very beneficial.

In the past, I would have said that the reporting could be improved, but they've gotten better at that in recent versions. Although I don't use reporting routinely, it's something I do when I need to check something or pull some kind of statistical report. Also, I had some difficulty in the past with the system getting swamped and overwhelmed trying to process all incoming traffic. The appliance didn't have the resources to keep up. Obviously the network is getting more and more spam and virus traffic which adds to the problem. Since I had a service contract with Barracuda, they were able to resolve the issue by shipping me newer replacement hardware with significantly more computing resources. This was all at no cost.

I've been using this solution for six years. 

This solution is rock solid.

It scales quite well as far as I can tell. I've got a box that is more than adequate for my environment. I've have about 250 end users so I'm not huge environment. We're a municipality, and all end user email routes through Barracuda regardless of which department they are in. 

The technical support is excellent. Response time is great. 

I think the initial setup was pretty straightforward. As I mentioned previously, we recently upgraded to the current version, and in the process our hardware was upgraded because we were running on older Pentium processors. It all went quite smoothly with support from Barracuda. 

I think it's a good product, it's rated fairly highly when I look at reviews. 

I would rate this solution a nine out of 10, no reason for not giving a 10 than, nothing is perfect. 

In Barracuda Email Security Gateway, a cloud protection layer spools emails for 96 hours. When your email server recovers from downtime, all the emails will be shown in your inbox. Barracuda Email Security Gateway has a good feature of email spooling, which acts as a first line of security.

The solution also has the ATP cloud control option, which is directly connected to the cloud, works fast, and has all the signatures worldwide. Barracuda Email Security Gateway protects from zero-day attacks and zero-hour attacks. It detects attacks from all around the world about to happen in an hour.

Few customers require an on-premises fabric ATP box for attack detection and response. These customers are government organizations that don't want their data to be on-cloud.

I have been working with Barracuda Email Security Gateway as a reseller and distributor for more than three to four years.

Since Barracuda Email Security Gateway is a stable solution, people prefer it and also go for upgradeable versions.

Most of our clients are enterprise-level businesses. We also provide the solution to businesses with 50 to 100 users. Barracuda Email Security Gateway can be offered to big enterprises or the financial sector with sensitive data and clients with 10 to 15 users.

I rate Barracuda Email Security Gateway ten out of ten for scalability.

Barracuda Email Security Gateway provides good technical support.

Positive

Barracuda Email Security Gateway's initial setup is more user-friendly than its competitors.

I rate Barracuda Email Security Gateway a nine out of ten for the ease of its initial setup.

Barracuda Email Security Gateway's deployment takes about an hour. To deploy the solution, we need the MX record and the email services the client is using.

Barracuda Email Security Gateway is an affordable solution that caters to small, midsize, and high-end businesses with great revenue. Barracuda Email Security Gateway is a more than feasible solution for customers who want to secure their data and have a service that cannot be breached or compromised.

Barracuda Email Security Gateway is deployed for our customers on-premises, on-cloud, and as a hybrid solution.

We have the solution on-cloud, on-premises, virtual, and hardware. In Pakistan, most people use Barracuda Email Security Gateway in the financial sector and big enterprises. Our customers are more than satisfied with Barracuda Email Security Gateway and have used it for the last 13 to 14 years in Pakistan.

Many resellers are working on Barracuda Email Security Gateway and are satisfied with the solution.

Overall, I rate Barracuda Email Security Gateway a nine out of ten.

Barracuda protects us from spam and email-based threats. 

Barracuda is good at keeping the garbage from reaching your inbox. 

Barracuda isn't catching everything. We're still getting quite a few phishing emails, so we're looking for something else.

We used on-prem Barracuda for a couple of years, and now we're on the cloud. 

I haven't had any stability issues so far. 

We have 160 email boxes, so we're not a huge company. Barracuda scalable enough for our needs. 

I rate Barracuda support eight out of 10. 

Positive

I wasn't involved in the setup. We had someone from the vendor look at our setup and tell us what to change. 

Barracuda costs about the same as the other solution I reviewed, but I still think it's expensive for what it does. 

I rate Barracuda Email Security Gateway eight out of 10.