Barracuda Email Security Gateway Reviews

We are a system integrator and this is one of the products that we provide to our clients.

This solution is used for email security. It provides security when using Office 365, for Google Suite, in-house email servers, and other devices.

We generally deploy it as a hardware solution for our clients, but it depends on their environment and what their requirements are.

Better Protection and Overall Visibility

The security protection is the best and it's GUI is user-friendly.

It has a simple configuration where you can set up the protection.

The solution provides good information on various threats that can affect our customers.

I have three and a half years of experience with the Barracuda Email Security Gateway.

This solution has been stable and we have not faced any issues.

Our clients are enterprise-level businesses, government bodies, and other institutions. We have not received feedback on any major issues as they have tried to scale up or add on to their environment.

Barracuda's support is very good and I would rate them four and a half out of five. Nobody is perfect.

The initial setup is easy and user-friendly, and you can deploy it quickly.

We deploy in-house

I would rate this solution a nine out of ten.

Our primary use case is really for spam and malware, in and out of the organization.

Barracuda will block emails, then they talk to my support people and they resolve which ones they need to release, as long as there's no malware or anything in them. On the cloud service, each user can go in and release their own emails, but it still gets tested before. The only ones that are released are the ones that have nothing that's considered to be dangerous, containing spam information or malware. They can release a mass email that is clean. 

With the cloud service, one of the nice things about Barracuda is the quarantine service. It gives the ability for our users to go in and check what has been quarantined, and then connect with our IT staff to release anything that should be fine so that we can test it before we release.

Stability is very good. We haven't had any issues in terms of downtime or anything as yet since we got the service.

For our needs, it's definitely very scalable. They have much larger organizations on that service as well. Everyone in my organization uses it. All my email goes through a filtering process.

Their technical support is very good. 

We did the research and looked at what we wanted to do. At that point in time, Barracuda was the most effective solution. 

The initial setup was straightforward and very easy. It was easy in terms of the cloud service. As part of the process, they walked us through the implementation and the migration from our on-prem appliance to the cloud service. A lot of our rules and all that we had tied up, made on our on-prem appliance, they migrated it over to the cloud service, so we didn't really have to do too much in terms of setup. The entire deployment took around a week by the time we tested everything out. 

We first set up a small group to test it out first to make sure everything seemed to be working the way it should be. Once we were convinced that everything was fine, we ran the two services in parallel, one behind the other. When we were happy with the way things were running, we turned off the appliance and went full tilt with the cloud service. 

It requires one person who does part-time maintenance because there's really not much to do once you apply this.

We worked with the onboarding team at Barracuda.

For overall value and cost, Barracuda came in as most appropriate, price as well as services provided. In terms of price, it's average . It's not the most expensive, it's not the least expensive but it works well.

We never had an issue with Barracuda. It worked flawlessly. Updates were regularly downloaded on the appliance itself, and we would get an email saying that the latest version is there and they would ask if we wanted to install it. Then my administrator would go in and check it out and install the application service. It did it automatically and there was always a backup process. The support was very good with them as well if we ran into any difficulties, so that wasn't an issue.

I would advise someone considering this or a similar solution to make sure that you know all of the email domains that you have within the organization. Make sure that they are set up. There's a bit of configuration work that's needed with the DNS service provider, but other than that, everything else should be very smooth. The team at Barracuda helps walk you through the process and the pitfalls as well.

I would rate it an eight out of ten. There are two more portions that we haven't implemented yet. It's really just apply and forget. It does the work itself. We've had some times when certain things come through, but once we apply the proper whitelisting or blacklisting, we get it all sorted out again. Spam and all that are moving targets as well.

We use Barracuda Email Security Gateway for threat protection.

It is a very different solution when it comes to anti-spam, anti-phishing, scanning, and it has API direct integration. There are plenty of features, such as sandboxing capabilities with zero threat protection. It has all the leading email security appliances compared to other solutions.

The solution could improve by adding DomainKeys (DKIM) functionality. This is something that is essentially required nowadays for outbound security. They do not have it on their on-premise solution appliance but they have alternate arrangements for their cloud solution. You cannot force clients to go to the cloud for one feature, it would be a great benefit to have it on-premise.

I have been using Barracuda Email Security Gateway for approximately 15 years.

The solution is highly stable.

The solution is scalable.

We have 10 to 15 customers using this solution.

The technical support has been very good.

The solution is straightforward. One side deployment for approximately 600 mailboxes does not take more than three hours. However, if it is more than 1,000 then it could take longer.

There is an annual license required for this solution.

I rate Barracuda Email Security Gateway an eight out of ten.

We have almost 600 users using Veeam Backup which is secured through Barracuda Email Security gateway. We are resellers of Barracuda. 

The anti-spamming and anti-phishing features are great. They're really strong and stable in this solution.

The DMARC security is somewhat weak and could be strengthened. Email classification is not directly integrated with Barracuda Email Security and that kind of classification would be helpful. 

The solution is scalable. As mentioned, we have close to 600 users. 

This solution is stable and reliable. 

We contacted technical support during implementation. They were responsive. 

The initial setup was a bit complex but the Barracuda team helped us configure it very well.

I'm not sure of the actual cost but the license fees are based on a per user annual basis. 

For any user receiving compromising third-party emails, Barracuda will help secure the system. 

I rate this solution a nine out of 10.