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Syed Ubaid Ali Jafri - PeerSpot reviewer
Head of Cyber Defense & Offensive Security at Habib Bank Limited
Real User
Top 20
We have evaluated more than eight products of known vendors, and out of eight, we decided on this one.

What is most valuable?

The Anomaly-based spam detection is a very good feature of Barracuda Spam & Virus Firewall, since it not only keeps track of the Anomalies, but also protects and notifies any illegitimate attachments, content, as well as the suspicious source from which an email is arriving/contained in the email.

Another important feature that organizations are looking for is the Integration with LDAP and Active Directory. This Device has a capability to easily integrate with the AD connected with the Exchange environment.

How has it helped my organization?

Based on a true case, we had been receiving emails from different countries on a bulk scale containing malware.

Before the installation of Barracuda, we were only able to identify the threat on the Endpoint level, but after installing the Spam Filter, it keeps track of each and every activity done in an email.

What needs improvement?

Two things:

1) The backup and recovery of the rule set stored in the device.

2) In denial of service condition, the events-per-second flow creates little jerk in term of delay.

When we are considering the enterprise security, we are interested in adding the additional controls in the environment. Barracuda device has a weak distinction‎ in its backup and recovery

Let me share a practical example: We have a Barracuda installed in a primary and backup location, it's difficult to include the exact configuration of a primary device to backup device, it has a time constraint ‎and effort based work. This area should be considered, as Barracuda has established their good appearance in the market.

Another area that should be considered for improvement ‎is the constant DoS attacks and bulk messages in the form of spam appearance on the device.

In a case of denial, condition on a ratio of 1200 to 1800 events per second would downgrade the performance of the device.

This was my practical role in testing the capability of this device, apart from the above two areas of improvement, this device has marvelous results in term of capacity, content, sources, and attachments.

For how long have I used the solution?

I've used this solution for two years.

Buyer's Guide
Barracuda Email Security Gateway
March 2025
Learn what your peers think about Barracuda Email Security Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,767 professionals have used our research since 2012.

What do I think about the stability of the solution?

Not yet.

What do I think about the scalability of the solution?

Not yet.

How are customer service and support?

Best.

Which solution did I use previously and why did I switch?

Lack of technical support and very delayed responses in the case of an incident.

How was the initial setup?

Straightforward, even easy to install.

What's my experience with pricing, setup cost, and licensing?

Pricing options should be considered by the Barracuda management, as per country market research. They should consider the economy and the country-technology ratio.

Which other solutions did I evaluate?

We have evaluated more than eight products of known vendors, and out of eight, we decided on this one.

What other advice do I have?

I would suggest implementing Barracuda Spam, because this solution has a multi-factor threat analysis engine, which other products don't have.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Damodharan R - PeerSpot reviewer
Co-Founder at I A M IT Technologies LLC
Real User
Top 20
A security solution to protect email, domain, and users with rate controlling feature

What is our primary use case?

We use the solution to protect our email, domain, and users against spear phishing, spamming, malware, and malicious attacks regarding attachments and URLs.

What is most valuable?

The most valuable features are filtering and rate controlling. They are good and are required to avoid having low IP, email, and domain reputations.

What needs improvement?

Sometimes, Barracuda Blacklist blocks the general IP list from the source domains. They block the genuine sources, too.

For how long have I used the solution?

I have been using Barracuda Email Security Gateway as an integrator for two years.

What do I think about the stability of the solution?

The product is 100% stable.

What do I think about the scalability of the solution?

The solution is very much scalable. We have ten customers in the Middle East and five customers in India.

How are customer service and support?

The customer support is very good compared to other solutions.

Which solution did I use previously and why did I switch?

We’ve used Mimecast before. We had a support issue that we couldn't resolve. Barracuda offered a more scalable and cost-effective solution with the features and support we needed.

How was the initial setup?

The initial setup is very easy, compatible to manage, and takes a maximum of three hours to complete.

Since we are using MP65, we procure the SaaS model. We generally follow the same process for SaaS to deploy the solution.

What was our ROI?

We’ve already invested 100 Euros, roughly 10lakh rupees, and received 30-50% ROI.

What other advice do I have?

I recommend the solution, especially for email security, load balancing, and journaling.

Overall, I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Buyer's Guide
Barracuda Email Security Gateway
March 2025
Learn what your peers think about Barracuda Email Security Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,767 professionals have used our research since 2012.
Carlo Bertini - PeerSpot reviewer
It consultant and Project Manager/ CTO technology officer at Cabar at Cabar SRL
Reseller
Top 5Leaderboard
Provides immediate deployment capability and highly scalable solution
Pros and Cons
  • "One advantage is its immediate deployment capability. So the fast speed to deploy is a big plus point."
  • "There is room for improvement in the speed of the interface, specifically the cloud interface, is a bit slow."

What is most valuable?

One advantage is its immediate deployment capability. So, the fast speed to deploy is a big plus point. 

Another plus is the broad security coverage provided by the Barracuda email security gateway, which shares the same approach to security events as the firewall. This can help improve the security of the MRA system.

What needs improvement?

There is room for improvement in the speed of the interface; specifically, the cloud interface is a bit slow. I work exclusively in the cloud and not on-premises. The cloud interface is quite slow, especially when you're searching or navigating between menus.

So, in the future, I'd like to see a faster interface.

For how long have I used the solution?

I have been working with this solution for 10 to 12 years. 

What do I think about the stability of the solution?

Stability has never been an issue with the cloud, so I'd rate it a nine out of ten.

What do I think about the scalability of the solution?

Scalability is a nine out of ten because it's in the cloud, and it can scale and improve the solution immediately.

Around eight to ten companies use it, and there are possibly thousands of protected email addresses.

What about the implementation team?

We have five engineers involved in maintenance, and our help desk team consists of the same individuals.

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing a seven out of ten, where one is expensive, and ten is low price. Compared to other products, this solution is quite affordable. 

Which other solutions did I evaluate?

I also work with the proxy and some IoT devices that have been introduced in the last one or two years. Barracuda has recently released a new IoT device. Additionally, I resell and offer security applications in the cloud. Barracuda has different solutions for Microsoft Office 365, such as email filtering. Both of these solutions are ones I'm familiar with and offer to my customers.

What other advice do I have?

I would definitely recommend using this solution. Overall, I would rate the solution a nine out of ten. It's better than the appliance and firewall solutions.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Mohankannan Ramadoss - PeerSpot reviewer
Regional Manager at Digitaltrack
Real User
Top 5Leaderboard
A stable and cost-effective solution that can be used for securing emails
Pros and Cons
  • "Barracuda Email Security Gateway is very simple to use."
  • "Barracuda Email Security Gateway should include ATP in the next release."

What is our primary use case?

We use Barracuda Email Security Gateway for securing emails.

What is most valuable?

Barracuda Email Security Gateway is very simple to use. The solution is predominantly suited for less than 10,000 mailboxes. Barracuda Email Security Gateway has a simple dashboard.

What needs improvement?

Barracuda Email Security Gateway should include ATP in the next release.

For how long have I used the solution?

I have worked with Barracuda Email Security Gateway for the last 15 years.

What do I think about the stability of the solution?

I rate Barracuda Email Security Gateway an eight out of ten for stability.

What do I think about the scalability of the solution?

I rate Barracuda Email Security Gateway an eight out of ten for scalability.

What's my experience with pricing, setup cost, and licensing?

Barracuda Email Security Gateway is a cost-effective solution.

What other advice do I have?

I use the latest version of Barracuda Email Security Gateway.

Overall, I rate Barracuda Email Security Gateway a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Roy Bolaños - PeerSpot reviewer
Customer Service Staff at a financial services firm with 201-500 employees
Real User
Top 10
Easy to use with a user-friendly configuration and web interface
Pros and Cons
  • "It's easy to use. The configuration and web interface are user-friendly."
  • "Barracuda should have a sandbox feature in the appliances."

What is our primary use case?

It's easy to use. The configuration and web interface are user-friendly. The spam filter and other features work well.

How has it helped my organization?

Barracuda Email Security Gateway helps me filter many emails each day. The tool for sending emails is easy to configure. In my company, we send a high volume of emails daily. Barracuda system is useful.

What is most valuable?

The most valuable feature is the spam filter.

What needs improvement?

Barracuda should have a sandbox feature in the appliances. That's the only thing missing. In my company, we have four appliances, and we have to use a third-party brand for sandboxing.

Moreover, sometimes phishing emails still pass through, which is a drawback. I would say it's about 80% to 90% effective.

For how long have I used the solution?

I have been working with this solution for seven years. We have deployed it on VMware. Moreover, we are using Barracuda Email Security Gateway 400.

What do I think about the stability of the solution?

Stability is a ten.

What do I think about the scalability of the solution?

I rate the scalability of Barracuda an eight out of ten.

How was the initial setup?

The initial setup was easy. I had to change all the appliances in the past due to a hardware refresh, but configuring the new appliances was easy.

What was our ROI?

It's a good investment. We've seen a significant return on investment.

What other advice do I have?

In my opinion, I only have experience with Barracuda so I might recommend it. But, I would suggest exploring other options as well, like Microsoft, to have a better understanding.

Overall, I would rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2087451 - PeerSpot reviewer
IT Manager at a insurance company with 51-200 employees
Real User
Increases productivity and functionality; good customer service
Pros and Cons
  • "Thanks to Barracuda Email Security Gateway, I have seen increases in productivity and functionality in terms of spam reduction and filtering against different threats, which is a benefit by default."
  • "I have noticed that it takes a little time to get familiar with after deploying and some tweaks need to be done as things come up."

What is our primary use case?

Our primary use case for this solution is spam filtering. It extracts messaging for us. Thanks to Barracuda Email Security Gateway, I have seen increases in productivity and functionality in terms of spam reduction and filtering against different threats, which is a benefit by default.

What is most valuable?

The things I find valuable are how it is easy to maintain and its seamlessness. I cannot say it's better or worse than any other solution, but I have no issues with it as it does what it needs to do.

What needs improvement?

I have noticed that it takes a little time to get familiar with after deploying and some tweaks need to be done as things come up.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

We've had a couple of issues pop up over the three years but they were resolved within 15 minutes. One issue that wasn't critical took around a day to resolve.

What do I think about the scalability of the solution?

I would rate the scalability of this solution a 10, on a scale from one to 10, with one being the worst and 10 being the best. Currently, there are about 175 users of this solution in our company.

How are customer service and support?

I would say that their customer service is quite good. You will always be able to get someone on the line whenever you call. 

How was the initial setup?

I would say the initial setup was super simple and quick. It takes a couple of hours to deploy. After that, you're up and running. 

What's my experience with pricing, setup cost, and licensing?

I would say that this solution is more expensive than the competitors.

What other advice do I have?

I would rate this solution a 10, on a scale from one to 10, with one being the worst and 10 being the best. Barracuda Email Security Gateway has been fine for our use case.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director Technical at CAD CAM Center
Real User
Top 5
Full featured, effective protection, and reliable
Pros and Cons
  • "The most valuable feature of Barracuda Email Security Gateway is the complete capabilities it provides. Additionally, the phishing security and sandbox features are effective."
  • "The solution should add automatic alerts to the mobile."

What is our primary use case?

Our customers use the solution for security.

The solution can be deployed on-premise and in the cloud.

What is most valuable?

The most valuable feature of Barracuda Email Security Gateway is the complete capabilities it provides. Additionally, the phishing security and sandbox features are effective.

What needs improvement?

The solution should add automatic alerts to the mobile.

For how long have I used the solution?

I have been using Barracuda Email Security Gateway for approximately 10 years.

What do I think about the stability of the solution?

The stability of Barracuda Email Security Gateway is great.

I rate the stability of Barracuda Email Security Gateway a ten out of ten.

What do I think about the scalability of the solution?

The solution is used by more than 2,000 users.

I rate the scalability of Barracuda Email Security Gateway a nine out of ten. 

How are customer service and support?

We do not have any regional support in my area. We are having to provide all of the support ourselves.

Which solution did I use previously and why did I switch?

I have used other solutions in the past but switched because Barracuda Email Security Gateway has a lot more features and became the leader.

How was the initial setup?

The initial setup of Barracuda Email Security Gateway is simple for the cloud base version. It takes approximately one hour for the deployment.

What about the implementation team?

We use two people for the deployment of the solution.

What's my experience with pricing, setup cost, and licensing?

The price of the solution should be reduced. The price in the USA is less than where we are. Our local distributor of the solution is manipulating the market. 

The price of the solution can range from €6,000 to €23,000. The on-premise version is expensive. However, if it is on the cloud the price is better.

I rate the price of Barracuda Email Security Gateway a six out of ten.

The price is approximately 30 percent more than others on the market.

What other advice do I have?

If the solution is configured correctly then the maintenance is low. We are able to check the solution for our customers. We use two people for the maintenance if needed.

I would recommend this solution to others.

I rate Barracuda Email Security Gateway an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Director at Dynamic Computer Services
Real User
A good all-in-one package with phenomenal anti-phishing capabilities and good support
Pros and Cons
  • "This product is powerful and quite simple to use."
  • "I would like to have better integration with third-party archival vendors to facilitate moving data in and out."

What is our primary use case?

This is a total email security solution.

What is most valuable?

This product is powerful and quite simple to use.

It has a unified interface for archiving, security, and backup, all put together into one portfolio.

This product has phenomenal anti-phishing capabilities.

What needs improvement?

I would like to have better integration with third-party archival vendors to facilitate moving data in and out. This is definitely an area that should be worked on.

Having better user admin controls from an application perspective would also be helpful.

For how long have I used the solution?

We have been using the Barracuda Email Security Gateway for about a year.

What do I think about the stability of the solution?

It is very stable and we have had no issues.

Because it is a cloud subscription, it is updated automatically.

What do I think about the scalability of the solution?

In terms of scalability, we haven't had any issues. We have more than 100 users. There are a couple of administrators but most of them are end-users.

How are customer service and technical support?

The Barracuda support is far better than Trend Micro.

Which solution did I use previously and why did I switch?

Prior to Barracuda, we were using Trend Micro InterScan Messaging Security, and then we were using Symantec's Email Security. We now have all of the features that we want in a single product.

Working with Trend Micro is a little bit tricky at this point in time.

How was the initial setup?

This solution is very easy to install. It took us a couple of days to deploy.

What's my experience with pricing, setup cost, and licensing?

We pay between $8 and $10 USD per user per month.

What other advice do I have?

Overall, this is a good product with wonderful security capabilities and I definitely recommend it.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Barracuda Email Security Gateway Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Barracuda Email Security Gateway Report and get advice and tips from experienced pros sharing their opinions.