Barracuda Email Security Gateway Reviews

We use this solution for filtering and enhancing our email.

This solution has helped to significantly reduce the amount of junk email that we receive.

We really like the logging system in this solution. It is easy to track down email messages that a user has misplaced, or didn't realize that they got. Perhaps it came in but was wrong because the sender had the wrong email alias, for example. You can track down and find things like this.

The pricing of this solution could be improved.

The reports are standard, and it would be nice to be able to customize them.

It would be nice if the appliance itself was scalable, rather than having to replace it.

This solution is fairly stable. We have had the appliance replaced a couple of times due to some kind of failure, but over nine years, you're bound to replace it once or twice. When this happened, they were pretty good with the turnaround and getting it back to us.

I would say that this specific appliance is not scalable. While the product, overall, is scalable, we would have to accomplish this by moving up to a different model.

We have approximately two thousand email users who are using the filtering, blocking, and quarantine features. We receive about ten thousand pieces of email per day.

We have been in contact with technical support over the span of its lifetime. They are really good at helping us and working through problems, or trying to fix the appliance when needed.

When a replacement is needed they send us a new box and we ship back the old one. This is part of the additional coverage that we purchased.

We did not use another solution prior to this one.

The initial setup was straightforward and fairly simple. We were able to do it without support from the vendor. It took us approximately two days to get it up and going.

Our ISP had to set up a DNS NET at the time it was deployed.

We handled the implementation in-house after purchasing it from a reseller. It was myself, and I had some assistance from our ISP at the time of the deployment.

There are three or four of us who handle the management and administration.

The cost of this solution is based on the size of the product that you buy and the number of users. In our case, it is just based on staff.

Our licensing fees are approximately $4,000 per year, and this includes updates for the antivirus and spam signatures. They are always trying to keep up with the spammers.

We were looking for something that was easy for us to deploy and would work. We did evaluate at least one other solution before selecting this one.

This is a good product. It works, it's reliable, and it's helpful. We feel that it is worth the money that has been spent on it.

Overall, the product is effective, but the scalability is limited.

I would rate this solution an eight out of ten.

It is useful for a medium-sized business. It is not useful for large enterprise solutions. It's made for small networks with fewer mailboxes.

The most valuable feature is the Antispam services, which are the basic services of spam device.

The scalability needs improvement, it's the only feature that is required.

I would like to see all of the latest security details available on the device, and it should only be cloud-based, not on-premises.

I have been using this solution for more than five years.

We are using the latest version of it.

It's a stable device.

It's not a scalable product. If we want to scale it then we have to change the device, because it is on-premises. It is not a cloud-based solution.

We have 2400 users in our organization.

Technical support is good. We have no issues with support.

Previously, we did not use another solution.

The initial setup is not complicated.

I cannot remember the installation time, as it was a while ago.

We have a team of administrators to maintain this solution.

The licensing cost is competitive, it's not too high and not too low.

We have a standalone device that is not scalable, so we are considering a cloud-based solution.

I would recommend using the cloud-based solution, and not as an on-premises deployment.

I would rate this solution a seven out of ten.

We are using Barracuda Email Security Gateway to protect against inbound malware, spam, phishing, and Denial of Service attacks to ensure that our business productivity isn't impacted by attacks through the email system. 

As Barracuda Email Security Gateway is based on the cloud, we don’t need to worry about the maintenance of our software or the hardware it resides on. Compatibility and upgrades are taken care of by the cloud service provider.

The product safeguards user mail for gateway defense, data protection, business continuity, AI-based inbox defense, and automated threat detection and incident response.

Artificial intelligence improvement could be used to help block spam and phishing mail that is directly delivered to users. 

We have been using Barracuda Email Security Gateway for the last two years.

We are using the solution to upgrade clients using old legacy security to the cloud.

We have found some of the valuable features to be how easy the solution is to configure, the graphic support, and the intuitive dashboard.

There are limited administration controls that should be improved. Additionally, the reports available currently are not enough.

I have been using the solution for eight months.

The resolution has been reliable.

There has not been any problem with the scalability of the solution. We have approximately 600 users using the solution in my organization. We have plans to increase usage in the future by 100.

The technical support has been good and responsive they have always called us back.

The installation is complex.

The solution requires a license and we pay annually.

I recommend this solution to others. In a few years, I think this solution is going to be a global leader.

I rate Barracuda Email Security Gateway a seven out of ten.

The solution is primarily used for email protection and security.

This solution is easy to use.

The performance is good.

The technical support service is outsourced and the accents are difficult to understand, even for people like us from the same region.

The reporting can be improved.

The user interface needs to be more responsive. The performance of the actual device is pretty good but the interface lags sometimes.

We have been using the Barracuda Email Security Gateway for six or seven years.

Barracuda is robust and I would say it is pretty stable. We have run it continuously, every day, for the past six or seven years.

You cannot add to this device, so if you want to upgrade then you have to replace it. Each model has a bit of a margin and if you choose it properly then you will not have any problem.

Contacting technical support is pretty easy. Technically, support is decent. However, they are outsourced to India and their accent is not that great. Although we are from the same region, I still have problems understanding them.

We did not use another solution prior to this one, although we are in the process of acquiring a new solution from the same company.

The initial setup is pretty easy and not complex. It took a day or two to deploy.

We had a consultant for the implementation but there was nothing difficult about it.

I would rate this solution an eight out of ten.

We find the email security to be valuable. 

The solution should include an improvised anti-phishing feature, since it blocks certain genuine emails. 

We have been using Barracuda Email Security Gateway for six or eight months. 

The solution is stable. 

The solution is scalable. 

We did not work with another solution prior to this one. 

The initial setup was very easy and user-friendly. 

I cannot comment on the pricing as this is not within my knowledge. 

We procured the solution as a service. 

We have 3,000 people making use of it. 

There is no need for us to do maintenance. The solution is administered by our subset department and they have a fantastic support team, should there arise any field issues. They are wonderfully accessible. 

I rate Barracuda Email Security Gateway as a nine out of ten. 

We are using this product to protect us against spam and viruses.

It is very simple to whitelist addresses.

This product can always be made more secure.

We have been using the Barracuda Email Security Gateway for a few years.

We use this product on a daily basis.

We have 18 of us who are using this product.

Our support is outsourced.

We were using a different solution prior to Barracuda and we switched because our IT support company suggested it.

Our department was not responsible for the deployment.

The licensing fees are part of a bundled support package that we pay for.

This security product is part of an IT support package that we bought, and we didn't select it or purchase it for a specific reason. I don't know who the competitors are. 

Overall, I am satisfied with this product, although I don't have the expertise to meaningfully recommend it, or not.

I would rate this solution a five out of ten.

It is a really good product with a lot of features. It is responsive, updated, and modern. It is easy to use and has an easy interface for non-IT users. Its dashboard is also quite fine.

It is also quite flexible and has an API at the backend. 

Its integration with other solutions can be improved. There should be integration for telemetry information, system information, and other types of information with other solutions. Barracuda currently doesn't have that. Barracuda has its own platform. Its integration with firewalls is quite good, and it communicates really well with firewalls, but I have not seen any other integration. Based on what I know, it does have an API at the backend, but I have not used it. 

We have been a distributor of this solution for about five years.

It is scalable. You can start with a VM or hardware. The hardware is not really scalable, but the VM is scalable. Most vendors are scalable in terms of VMs.

I have about 15 to 20 customers of this solution, and they seem happy.

They have a good support team. They are quite responsive and technical. They are also fast in responding. 

It is really easy. I installed Email Security for 100 email clients two or three weeks ago, and it took me half an hour to do the base installation. The training for IT administrations took another one and a half or two hours.

It is easy to install for a non-admin. If you are a normal user trying to configure it, it is really easy to use. If you are an admin, it is a bit more complicated.

It is a cost-effective and relatively cheap solution as compared to others.

Our customers have a yearly subscription. We do have a few customers with monthly subscriptions, but they have cloud-based Email protection, which is a different type of solution. Both solutions are very good.

I would recommend this solution. Barracuda has one of the best email security solutions for SMB and big enterprises. Barracuda is not a leader for email security, but they are really good at what they are doing. In terms of email security, Barracuda is one of the best solutions. There are a hundred different products in the market, such as Fortinet and Forcepoint, but Barracuda is cost-effective and really good at what it does.

I would rate Barracuda Email Security Gateway a nine out of ten. It is a really good solution, and it does what it says.