Code42 Incydr Reviews

Used for both peer-to-peer and cloud backup.

• It required very little ongoing maintenance once setup.
• Supported peer to peer storage (they are discontinuing this going forward). Due to the change in direction of the company, I am now migrating to a different solution.
• It has quite a bit of flexibility in configuring backup sets.
• It had the ability to preseed by sending in a data drive and could restore by sending the user a data drive.

The application, written in Java, required far more system resources on a Client than other solutions.

It used to be a good solution for SOHO in particular as it had unlimited storage for a reasonable price. However, their pricing model has changed and they are now primarily targeting enterprise users.

Due to recent changes that effectively abandoned an entire segment of their user base, I no longer trust nor can recommend Code42 products.

Endpoint monitoring and data backup from Code42 and their software Crashplan has been a great piece of software for our organization, allowing our IT staff to troubleshoot and restore data to machines that may have un-recoverable data due to damage makes it significantly easier.

The organization is able to have peace of mind when it comes to data protection. IT is now able to verify that information is backed up at all times, and send reminders if a machine hasn't been backed up in a set amount of days.

The software itself is really pretty great. From time to time, you will see issues with the software not connecting to the on-premise server, or the client crashes on a users machine. But with any software, these things happen.

6 months

I wasn't at my company when the software was deployed, but from what I have heard and what I've seen deploying updates, it's a straightforward and simple process with little or no downtime.

Like I said earlier, no major issues with stability other than the one off's from users clients on their machines. Great software.

We haven't ran into issues scaling the software in our organization. We add new users frequently, and its an easy thing to do.

The customer service at Code42 has always been top notch. They know how to talk to their clients and understand that they're dealing primarily with IT Pros.

The technical support that is offered is great. Dealing with them via chat is the easiest way for any body to troubleshoot an issue. And they have a ticket system that allows you to just submit issues and have them follow up with you.

I am not aware of any previous solutions used here at my company, since we've only used CrashPlan since I started.

Was not present for the implementation of the software, but setup of the Clients is easy and straightforward. Could not be any simpler than logging in.

In House team. We manage the solution as well in house. It's a very simple process that the admin console lends a hand to.

The largest return on investment that we see is peace of mind from our users knowing that all of their information is safe if something were to happen.

Like with any software, if you need to test to make sure the solution is right for you, do a test run. Then figure out the amount of licenses you'll need.

Code42's CrashPlan has been implemented since before I started at my company. I'm not sure if there were any other contenders.

Code42's CrashPlan is a great backup solution, and should be considered the best in class for enterprise backup solutions.

I took over as a security architect for my current company. They're happy to be using this solution, so I'll be learning more about it as time goes on.

Code42 Next-Gen DLP is deployed company-wide.

I have not evaluated the product from a feature-set perspective, but I had a system that was having CPU issues with Red Hat that Code42 solved.

It's on my radar to re-evaluate our endpoint in 2021. Right now, from a cost perspective, I don't see the ROI at the moment. For this reason, I can't really state equivocally what I think is a good feature. Presently, we have so many files that I don't have the time to really dig into the solution as a whole. 

As a newcomer into a business that is running this software, what I think could be improved is how I get support.

We Just started getting involved with Code42 Next-Gen DLP about six months ago.

When it works, it works.

Code42 Next-Gen DLP is scalable. 

This solution was already installed by the time I became involved with my company. 

I'm still new to it. I think right now I am 90% happy with it. Overall, on a scale from one to ten, I would give this solution a rating of nine. 

I am an end-user at an organization that uses CrashPlan PROe, and I can attest that my MacBook Air boots up quickly, with no lag or delay.

I've also met with some of the folks at Code42, and find them all to be very helpful, friendly, and knowledgeable. I recommend them frequently. Give them a call, if you're checking out backup/recovery solutions.

I just love the security/safety of having my Mac backup automatically, without me having to think about or do anything to ensure my data is secure and recoverable. I travel frequently, and I can be pretty rough on equipment, moving from place to place in a hurry (don't tell my IT guys), so having backups that I don't have to think about is just great.

Available across multiple-platforms.

Ease of use as compared to its competitors.

The administration side as reporting ability is lacking.

2 years

Yes. Many, but it came from outside of the product.

Not too much.

Very little. But without a working deployment tool, it becomes very challenging to deploy to 500+ people.

Best support portal I have ever used.

Great so far.

Yes. People hated our previous solution as it required vpn and bogged down CPU.

We required a custom solution so it was a little difficult. Without a deployment tool the client was challenging to automate the install.

We did it with the help of the vendor. Their field engineer was very knowledgeable.

I have no idea.

Uncertain. Above my pay grade.

Yes, Druva.

It's very user friendly...when it works.

The CrashPlan PROe client app's ability to provide continuous, real-time backups by monitoring the file system allows data to be safeguarded almost immediately after it has been saved to the disk. The speed and efficiency allows my users to remain backed-up without having to think about how it is being done, or complain their system is running slow because of a file scan and sync.

On several occasions staff members have had to open up CrashPlan PROe, log in and begin restoring files. There are numerous scenarios where this has happened. A keynote deck went missing, possibly trashed by accident, and it was recovered. A user had their laptop stolen and had to get back up and running on a new one right away: they fired up CrashPlan, selected the last backup of their missing laptop and restored everything to the original locations. I even used CrashPlan to recreate a system error I was researching by restoring the problem files after I had addressed them.

2+ years