Code42 Incydr Reviews

I really like that it backs up the second it knows where to go.

We were using piecemeal procedures that failed more than it saved data. This has had a huge impact on our organization.

Java needs to go away.

Central management, easy to deploy and install, AD integration, set-and-forget because it just works.

CrashPlan has allowed us to ease the minds of our executive users when they are mobile. The software backs up and maintains their data from anywhere and the end users have access as well.

Going on 2 years.

Customer service is fantastic as they are very quick to respond and will help you out with any and every question.

Technical support is great as well. Their online documentation is perfect and answers nearly every question you could imagine.

No.

It was very straightforward. Very simple to install: install the management console with some light configurations. Then install the agent on the endpoint and enter the account name and registration code and you're off.

In-house

I am an end-user at an organization that uses CrashPlan PROe, and I can attest that my MacBook Air boots up quickly, with no lag or delay.

I've also met with some of the folks at Code42, and find them all to be very helpful, friendly, and knowledgeable. I recommend them frequently. Give them a call, if you're checking out backup/recovery solutions.

I just love the security/safety of having my Mac backup automatically, without me having to think about or do anything to ensure my data is secure and recoverable. I travel frequently, and I can be pretty rough on equipment, moving from place to place in a hurry (don't tell my IT guys), so having backups that I don't have to think about is just great.

Available across multiple-platforms.

Ease of use as compared to its competitors.

The administration side as reporting ability is lacking.

2 years

Yes. Many, but it came from outside of the product.

Not too much.

Very little. But without a working deployment tool, it becomes very challenging to deploy to 500+ people.

Best support portal I have ever used.

Great so far.

Yes. People hated our previous solution as it required vpn and bogged down CPU.

We required a custom solution so it was a little difficult. Without a deployment tool the client was challenging to automate the install.

We did it with the help of the vendor. Their field engineer was very knowledgeable.

I have no idea.

Uncertain. Above my pay grade.

Yes, Druva.

It's very user friendly...when it works.

The CrashPlan PROe client app's ability to provide continuous, real-time backups by monitoring the file system allows data to be safeguarded almost immediately after it has been saved to the disk. The speed and efficiency allows my users to remain backed-up without having to think about how it is being done, or complain their system is running slow because of a file scan and sync.

On several occasions staff members have had to open up CrashPlan PROe, log in and begin restoring files. There are numerous scenarios where this has happened. A keynote deck went missing, possibly trashed by accident, and it was recovered. A user had their laptop stolen and had to get back up and running on a new one right away: they fired up CrashPlan, selected the last backup of their missing laptop and restored everything to the original locations. I even used CrashPlan to recreate a system error I was researching by restoring the problem files after I had addressed them.

2+ years