Code42 Incydr Reviews

• It provides seamless backups without impacting user performance impact.
• It's automated and very easy to use.

It's eliminated the worry about data loss due to theft or loss of laptops.

3 Years

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Customer service is awesome, They are on top of all questions and are US based.

Great Technical support and very knowledgable

very straightforward

Lightweight client, version backups, in-house storage, data encryption at the source, Centralized Administration, Excellent customer support

It has saved many users from the loss of hundreds of hours of work. The potential losses have come in many different forms, but Crashplan has been the safety net that management has mandated from our very early days. We continue to see viable returns on our investment.

Hey, Code 42! Isn't it time that we lose the Java dependency??

I really like that it backs up the second it knows where to go.

We were using piecemeal procedures that failed more than it saved data. This has had a huge impact on our organization.

Java needs to go away.

Automated backups/restore and is easily implemented. There are always new features being released, which keeps us excited to use the product.

The main plus for us is 95% of restores globally are all self-service. Not having to have IT help out the users to get their data back is a huge plus.

Reporting is pretty limited if you are not using the API.

1 year

No issues. We had 2000 seats deployed in about 2 weeks.

We have had no issues for 1 year. Very stable product.

We have added 2 entire regions with ease after only having 1.

Customer service is always very easy to get a hold of and are very knowledgeable.

5 stars.

Yes, we used Connected backup. The system was abused after being passed around to different people and it got to a point where restores would be failing on compressed files. Mainly .pst files.

Very straight forward, it took no time for the solutions architect to throw something together for us.

We used an in-house tool to deploy, although any client upgrades come directly through the console.

Yes, we evaluated E-Vault as well as Druva.

Central management, easy to deploy and install, AD integration, set-and-forget because it just works.

CrashPlan has allowed us to ease the minds of our executive users when they are mobile. The software backs up and maintains their data from anywhere and the end users have access as well.

Going on 2 years.

Customer service is fantastic as they are very quick to respond and will help you out with any and every question.

Technical support is great as well. Their online documentation is perfect and answers nearly every question you could imagine.

No.

It was very straightforward. Very simple to install: install the management console with some light configurations. Then install the agent on the endpoint and enter the account name and registration code and you're off.

In-house

Quiet running and easy to administrate.

Problem users never "forget" to back up.

In the places we have slower connections it has a time out problem. A time setting would be nice so we can set these clients to backup after hours.

two years

We just keep adding licenses.  No issues.  We went from 10 to 50 to over 300 seats now.

Everyone has a backup now. In daily work life it is easy to forget to backup your files. This makes it simple.

Ease of use and admin console

Rather than save to a network drive and costs associated with upgrading storage, all users save locally with the peace of mind that everything is safe.

None of that I can find.

9 months

Required ports needed to backup.

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Top notch, I have never had such a great experience with a company.

10/10

SOS online backup. Their admin console was a joke, could never tell if backups had been completed, and restoring could only be done file by file.

Straightforward, I had a rep stay on the phone with me and help.

This is by far the best cloud-based backup solution. If you are looking into cloud solutions, stop. Purchase Crashplan and never lose a night's sleep again.