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PeerSpot user
IT Specialist with 1,001-5,000 employees
Vendor
With it, I can access files anywhere, on and off the domain.

What is most valuable?

Some of the most valuable assets that I have found are just the ease of use of the product and that I can access the files anywhere. Now there is also an iOS app that I am looking forward to using and I love being mobile.

How has it helped my organization?

Well at work we are not allowed to use Time machine backup therefore its nice to be able to access the files on and off the domain and then i can access them on my home computer.

What needs improvement?

None at the moment.

For how long have I used the solution?

Me personally 4 months, but the company I work for has been using this for about two years now I believe.

Buyer's Guide
Code42 Incydr
January 2025
Learn what your peers think about Code42 Incydr. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.

What was my experience with deployment of the solution?

I have not it has been a very easy transition into using this software.

What do I think about the stability of the solution?

None whatsoever

What do I think about the scalability of the solution?

None

How are customer service and support?

Customer Service:

Great

Technical Support:

Very informative

Which solution did I use previously and why did I switch?

Not sure as for the company

Which other solutions did I evaluate?

I wasn't with the company at that time

What other advice do I have?

none

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
IT Specialist with 1,001-5,000 employees
Vendor
It's very stable and data backup and restore is seamless.

Valuable Features

The ease of use for the end user and the seamless data backup and restore ability.

Improvements to My Organization

It has drastically reduced restore and migration times for end users.

Use of Solution

2+ Years

Stability Issues

No, the product has been incredibly stable.

Scalability Issues

No.

Customer Service and Technical Support

Customer Service:

Customer service has been excellent.

Technical Support:

Excellent.

Initial Setup

Setup was straightforward and relatively painless.

Implementation Team

We installed the product in-house.

Other Advice

I can recommend CrashPlan to anyone. It has saved us in IT countless hours restoring data and migrating users to new machines.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Code42 Incydr
January 2025
Learn what your peers think about Code42 Incydr. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
PeerSpot user
Executive & Internal System Support with 1,001-5,000 employees
Vendor
All users save locally instead of to a network drive, which saves cost, but backing up required ports.

What is most valuable?

Ease of use and admin console

How has it helped my organization?

Rather than save to a network drive and costs associated with upgrading storage, all users save locally with the peace of mind that everything is safe.

What needs improvement?

None of that I can find.

For how long have I used the solution?

9 months

What was my experience with deployment of the solution?

Required ports needed to backup.

What do I think about the stability of the solution?

None

What do I think about the scalability of the solution?

None

How are customer service and technical support?

Customer Service:

Top notch, I have never had such a great experience with a company.

Technical Support:

10/10

Which solution did I use previously and why did I switch?

SOS online backup. Their admin console was a joke, could never tell if backups had been completed, and restoring could only be done file by file.

How was the initial setup?

Straightforward, I had a rep stay on the phone with me and help.

What other advice do I have?

This is by far the best cloud-based backup solution. If you are looking into cloud solutions, stop. Purchase Crashplan and never lose a night's sleep again.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Contributing author at a media company with 51-200 employees
Vendor
The service is easy to use, easy to maintain, and easy to recover files if things go wrong.

Valuable Features:

CrashPlan, in general, is a great tool to have because backups are essential. The service is easy to use, easy to maintain, and easy to recover files if things go wrong. The service is reasonably priced, but you won't even consider the cost if something goes wrong and you need your files back. Recommended. I use CrashPlan at home and at work.

Improvements to My Organization:

Allows easy recovery of data, and that's the most important part.

Room for Improvement:

The GUI could use improvement, but generally it's fine. 

Use of Solution:

I've used the home solution for two years now. I have over 1.5TB stored on their servers.

Deployment Issues:

We've had no issues with deployment.

Stability Issues:

We've had no issues with stability.

Scalability Issues:

We've had no issues with scalability.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Helpdesk Technician at a healthcare company with 51-200 employees
Vendor
It provides data encryption at the source, but is too dependent on Java.

Valuable Features:

Lightweight client, version backups, in-house storage, data encryption at the source, Centralized Administration, Excellent customer support

Improvements to My Organization:

It has saved many users from the loss of hundreds of hours of work. The potential losses have come in many different forms, but Crashplan has been the safety net that management has mandated from our very early days. We continue to see viable returns on our investment.

Room for Improvement:

Hey, Code 42! Isn't it time that we lose the Java dependency??

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user434397 - PeerSpot reviewer
it_user434397IT Manager at a non-profit with 51-200 employees
Vendor

You forgot to mention the central management console.

reviewer1067547 - PeerSpot reviewer
Chief Architect - Ethical Hacker at a tech services company with 1-10 employees
Real User
Simplifies data risk detection and response
Pros and Cons
  • "Code42 Next-Gen DLP is scalable."
  • "What I think could be improved is how I get support."

What is our primary use case?

I took over as a security architect for my current company. They're happy to be using this solution, so I'll be learning more about it as time goes on.

Code42 Next-Gen DLP is deployed company-wide.

How has it helped my organization?

I have not evaluated the product from a feature-set perspective, but I had a system that was having CPU issues with Red Hat that Code42 solved.

What is most valuable?

It's on my radar to re-evaluate our endpoint in 2021. Right now, from a cost perspective, I don't see the ROI at the moment. For this reason, I can't really state equivocally what I think is a good feature. Presently, we have so many files that I don't have the time to really dig into the solution as a whole. 

What needs improvement?

As a newcomer into a business that is running this software, what I think could be improved is how I get support.

For how long have I used the solution?

We Just started getting involved with Code42 Next-Gen DLP about six months ago.

What do I think about the stability of the solution?

When it works, it works.

What do I think about the scalability of the solution?

Code42 Next-Gen DLP is scalable. 

How was the initial setup?

This solution was already installed by the time I became involved with my company. 

What other advice do I have?

I'm still new to it. I think right now I am 90% happy with it. Overall, on a scale from one to ten, I would give this solution a rating of nine. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Research IT Support Specialist at a tech vendor
Vendor
Primarily used to provide backup of HIPAA-related info and giving a sense of security against data loss

What is our primary use case?

Backup of HIPAA-related info.

What is most valuable?

Restore of data that is pertinent, such as thesis. 

How has it helped my organization?

No longer the fear of losing work which has been worked on for a long time.

What needs improvement?

Faster.

For how long have I used the solution?

Over a year.

What was my experience with deployment of the solution?

No issues.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

They are amazing.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

It was straightforward.

What about the implementation team?

In-house.

What was our ROI?

Unknown. 

What's my experience with pricing, setup cost, and licensing?

Not available. 

Which other solutions did I evaluate?

No.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Systems Admin. at a energy/utilities company with 501-1,000 employees
Vendor
With it, we don't worry about data loss due to theft or loss of laptops.

What is most valuable?

  • It provides seamless backups without impacting user performance impact.
  • It's automated and very easy to use.

How has it helped my organization?

It's eliminated the worry about data loss due to theft or loss of laptops.

For how long have I used the solution?

3 Years

What was my experience with deployment of the solution?

None

What do I think about the stability of the solution?

None

What do I think about the scalability of the solution?

None

How is customer service and technical support?

Customer Service:

Customer service is awesome, They are on top of all questions and are US based.

Technical Support:

Great Technical support and very knowledgable

How was the initial setup?

very straightforward

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Code42 Incydr Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Code42 Incydr Report and get advice and tips from experienced pros sharing their opinions.