Executive SummaryUpdated on Jan 12, 2025
Acronis Cyber Protect and Veeam Backup for Microsoft 365 are prominent in the backup and recovery sector. Acronis is notable for its cybersecurity features, while Veeam excels in data backup capabilities, preferred for its comprehensive approach to data protection.
Features: Acronis Cyber Protect offers universal backup, disaster recovery, and data encryption, enhancing reliability across diverse hardware and platforms. Veeam Backup for Microsoft 365 provides granular recovery options, like item-level recovery for emails and files, supporting collaboration platforms effectively.
Room for Improvement: Users find Acronis installations complex and note the frequent need for updates. Responding to errors and improving support responsiveness are suggested. Veeam could enhance backup speed and broader platform integration, with suggestions for more intuitive interfaces and better deduplication.
Ease of Deployment and Customer Service: Acronis provides flexible cloud deployment options but faces mixed reviews on support due to long resolution times. Veeam offers dependable service with a more favorable customer support experience, although initial installations can be complex.
Pricing and ROI: Acronis is competitively priced for SMBs, with simple licensing but potentially high costs for larger data needs. Veeam's higher upfront cost is mitigated by subscription flexibility, offering significant long-term ROI through quick disaster recovery and minimal downtime.
