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ActiveBatch by Redwood vs Appian comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
ActiveBatch by Redwood enhances productivity and reduces costs by automating processes, improving efficiency, and streamlining operations for growth.
Sentiment score
7.3
Appian enhances ROI for companies by improving efficiency, reducing costs, and achieving break-even within the first year.
I have seen a return on investment with ActiveBatch by Redwood, as it is cost-efficient and has improved time management.
They see return on investment in terms of cost savings, time savings, more efficient processes, and more efficient employees.
Appian is very efficient, allowing us to build a lot of applications within a financial year, making it cost-effective.
 

Customer Service

Sentiment score
7.4
ActiveBatch by Redwood's support is praised for quick responses, helpful assistance, and adaptability, despite occasional variation in quality.
Sentiment score
7.5
Appian's customer service is excellent but faces capacity challenges; proactive support is valuable despite complex issue delays and high costs.
We often need to escalate issues to level two or three for solutions related to long-standing problems.
The technical support for Appian rates as 10 out of 10 because they have a great support team.
Their customer service is responsive, and the team is very prompt for support.
The technical support is generally good.
 

Scalability Issues

Sentiment score
8.2
ActiveBatch by Redwood efficiently manages scalability, supporting thousands of jobs daily with minimal issues across various domains and time zones.
Sentiment score
7.4
Appian is scalable and flexible, but may encounter performance issues with complex processes and large data volumes.
ActiveBatch by Redwood's scalability is excellent; it experiences minimal failures and outages.
On a scale of one to 10, Appian rates as a nine for scalability.
Initially, without much coding, I can easily handle five thousand records.
Appian is scalable, but it depends on how you build your applications.
 

Stability Issues

Sentiment score
8.0
ActiveBatch by Redwood is reliable and efficient, with minimal downtime and maintenance, enhancing operational efficiency for organizations.
Sentiment score
8.0
Appian is praised for stability and reliability, with high uptime, seamless updates, and occasional minor database issues.
It depends on how it has been designed and how it has been configured.
The stability of Appian would rate as nine, as it's a stable environment.
 

Room For Improvement

ActiveBatch requires enhanced usability, documentation, mobile alerts, and cloud integration to improve user experience and appeal.
Appian needs improvements in flexibility, integration, scalability, team collaboration, mobile features, documentation, licensing, and handling complex processes.
On the web console, users encounter daily activity issues where the job instances do not appear or update correctly, and they cannot view the latest logs.
It has room to improve for use cases where the users are public facing, where anonymous users could come to a site and run a business workflow or interact with some data.
I would like to see more enhancement in the user interface to allow more freedom in designing the sites and pages.
If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory.
 

Setup Cost

ActiveBatch offers good value with flexible licensing, comprehensive features, and is cost-effective compared to other automation tools.
Appian offers flexible pricing with cloud and on-premise options, but costs can rise with usage and require negotiation.
My experience with pricing, setup cost, and licensing for ActiveBatch by Redwood has been great
On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side.
The pricing of Appian is based on the number of users and generally ranges from 70 to 100 USD per user per month.
The price of Appian, on a competitive landscape, is a little bit on the higher side for companies, rating maybe a 6.5.
 

Valuable Features

ActiveBatch by Redwood enhances efficiency and workflow with automation, integration, and user-friendly features for seamless operations.
Appian provides low-code development, easy integration, scalability, and strong AI-enhanced features with a user-friendly interface and robust support.
ActiveBatch by Redwood has positively impacted my organization by efficiently managing a significant volume of data and workflow between our database and applications on the web browser.
The zero-code integration feature is remarkable, allowing for ease of data transfer and workflow enhancement.
Appian also utilizes AI for business users, providing a feature called process each view, enabling business users to create their own dashboards, reports, and gain insights from their data and processes using artificial intelligence.
I can create tables, perform database-related activities, and create multiple tables.
 

Categories and Ranking

ActiveBatch by Redwood
Ranking in Process Automation
34th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
36
Ranking in other categories
Managed File Transfer (MFT) (18th), Workload Automation (19th)
Appian
Ranking in Process Automation
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
63
Ranking in other categories
Business Process Management (BPM) (9th), Rapid Application Development Software (10th), Low-Code Development Platforms (2nd), Process Mining (7th)
 

Mindshare comparison

As of October 2025, in the Process Automation category, the mindshare of ActiveBatch by Redwood is 0.8%, up from 0.6% compared to the previous year. The mindshare of Appian is 5.8%, down from 9.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Market Share Distribution
ProductMarket Share (%)
Appian5.8%
ActiveBatch by Redwood0.8%
Other93.4%
Process Automation
 

Featured Reviews

Shubham Bharti - PeerSpot reviewer
Flexible, easy to use, and offers good automation
Occasionally, I find myself contemplating if there is room for improvement in the user interface (UI), and envisioning that with certain enhancements. The UI could potentially offer a more refined and user-friendly experience, fostering smoother interactions and facilitating easier navigation for users engaging with the application. New users might encounter a minor setback due to the absence of readily accessible training videos, which could have otherwise proven to be an invaluable resource in aiding their initial familiarization with the platform, potentially hindering their seamless onboarding process and delaying their ability to harness the software's full range of capabilities to its utmost potential.
Kunal Sharda - PeerSpot reviewer
Experience enables seamless automation and elevates process efficiency while embracing innovative technologies
The features of Appian that have proven to be the most beneficial are its capability to create processes and integrate with external systems while ensuring data consistency across all the systems. The latest features of Appian are quite useful around the UI/UX design and the artificial intelligence integrations. Appian is aiding in leveraging AI technologies in multiple ways: one way is for developers, as they make development efficient and quick by enabling developer co-pilots across various phases of the application, which helps design Appian quickly and provides suggestions along the way. Another way is through AI Skills, which can be integrated anywhere in the process model to leverage artificial intelligence for tasks such as extracting data from documents, summarizing information from documents or long paragraphs, and building custom prompts with Appian. Appian also utilizes AI for business users, providing a feature called process each view, enabling business users to create their own dashboards, reports, and gain insights from their data and processes using artificial intelligence. It's multi-fold and always growing.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Insurance Company
8%
Manufacturing Company
7%
Retailer
7%
Financial Services Firm
21%
Computer Software Company
11%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise13
Large Enterprise47
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise9
Large Enterprise41
 

Questions from the Community

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Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
 

Also Known As

ActiveBatch
Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
 

Overview

 

Sample Customers

Informatica, D&H, ACES, PrimeSource, Sub-Zero Group, SThree, Lamar Advertising, Subway, Xcel Energy, Ignite Technologies, Whataburger, Jyske Bank, Omaha Children's Hospital
Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
Find out what your peers are saying about ActiveBatch by Redwood vs. Appian and other solutions. Updated: September 2025.
872,655 professionals have used our research since 2012.