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Adobe Commerce vs HCL Digital Commerce vs MICROS-Retail Open Commerce Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of April 2025, in the eCommerce Platforms category, the mindshare of Adobe Commerce is 14.6%, up from 12.6% compared to the previous year. The mindshare of HCL Digital Commerce is 6.2%, up from 4.4% compared to the previous year. The mindshare of MICROS-Retail Open Commerce Platform is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eCommerce Platforms
 

Featured Reviews

Chirag Bhavsar - PeerSpot reviewer
Handles order processing, customer management, configuration, third party payment integration, and shipping matters
Magento has a solution for every business scale, but there were a few issues in the framework itself where there were minor performance issues which they are now working on. Hopefully within six to seven months, if those performance issues are fixed, they will provide a more flexible headless e-commerce approach to their framework, then there will be a greater scope for them overall to be on the larger scale. They are already a competitor with Shopify, but this can put them more on point on to the merchants. Because Magento is relatively new, even though Magento 1 has been in market for 16 or 17 years, Magento 2 is only three to four years old, so it is an evolving technology. In certain areas on the front there were some glitches. For example, you can't do certain kinds of filters on data and you have certain speed issues on category pages due to the way it was written within Magento. Those were a few minor tweaks where we, as a community, found that to be a necessary scope of improvement. But I think they are working on it and hopefully they can solve these issues earlier than later.
Amman Anup Kumar - PeerSpot reviewer
Needs improvement in the area of integration and should offer better adaptability to new environments
I have been trying to put together a website for the last year and a half, and I have been facing some problems because the tool is unable to integrate properly with my ERP product. It is difficult to find coders for HCL Digital Commerce who can do a good job within a reasonable amount of time. I think the development curve of the tool is just too long, and there aren't enough good coders, while whoever is available takes a lot of time. The tool has a really rigid structure, so it is not something that has the simplicity to adapt to newer environments in a fast manner. If you try to tell HCL Digital Commerce that you need front-end integration, which is a standard practice right now, HCL will take a lot of time as a lot of things are not available as an out-of-the-box feature. You have to spend more time and money to get things developed in HCL Digital Commerce, which I believe causes challenges for users, especially in an Indian scenario where the tool has a primary market.
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Top Industries

By visitors reading reviews
Educational Organization
69%
Computer Software Company
7%
Financial Services Firm
3%
Retailer
2%
Computer Software Company
17%
Educational Organization
14%
Manufacturing Company
11%
Retailer
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Magento?
The customization capabilities of Adobe Commerce are great.
What needs improvement with Magento?
The limited availability of experienced developers can make the product costly to maintain.
What is your primary use case for Magento?
At our company, we use Adobe Commerce to support a couple of system integrations. The solution is used for real-time ...
What do you like most about HCL Digital Commerce?
I haven't faced any issues with the product's stability.
What is your experience regarding pricing and costs for HCL Digital Commerce?
HCL Digital Commerce's licensing costs are annual. It is expensive.
What needs improvement with HCL Digital Commerce?
HCL Digital Commerce should improve its integration capabilities with other platforms.
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Also Known As

Magento, EPiServer Digital Commerce
IBM Digital Commerce, IBM WebSphere Commerce
Open Commerce Platform
 

Overview

Information not available
 

Sample Customers

Magento has over 200,000 customers worldwide, including Bjorn Borg, Heath Ceramics, Harper's Bazaar, Kidstuff, International Military Antiques, Gifts That Gives, and Rovio Entertainment Ltd.
CEWE, J.J. Keller, Shop.ca, 360training.com, Bon-Ton, HH Gregg, Dahl Sverige AB, Terranova, Lindt
Huatai Securities Co. Ltd., Taikang Life Insurance Co. Ltd., Crystallize Consulting, forTravel Inc., Essintial Enterprise Solutions, Carolina Biological Supply, Telit, Tian An Life Insurance Co. Ltd., KBBO, Center for Railway Information Systems, B&H PhotoVideo, MakeMyTrip Ltd.
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