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ADP GlobalView Payroll vs MHR iTrent comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP GlobalView Payroll
Average Rating
7.4
Number of Reviews
3
Ranking in other categories
Global Payroll (3rd)
MHR iTrent
Average Rating
4.6
Reviews Sentiment
4.3
Number of Reviews
2
Ranking in other categories
Benefits Administration (15th), Cloud HCM (23rd)
 

Mindshare comparison

While both are Human Capital Management solutions, they serve different purposes. ADP GlobalView Payroll is designed for Global Payroll and holds a mindshare of 9.3%, up 7.7% compared to last year.
MHR iTrent, on the other hand, focuses on Cloud HCM, holds 0.7% mindshare, up 0.5% since last year.
Global Payroll
Cloud HCM
 

Featured Reviews

Prashant Shetty - PeerSpot reviewer
A tool to help manage global payroll that needs to improve the area of customization after its implementation
Scalability-wise, I rate the solution a six out of ten. With ADP GlobalView Payroll, if I have to scale up the operations, one of the practical challenges I would like to highlight here is that in the post-implementation phase, if there are any new system enhancements or customization requests, it takes a lot of time to work with ADP to implement such changes. In the present time, every business has to operate in an agile manner, but I think that when it comes to the area revolving around change and control, there is a cost involved in ADP, and it comes as part of ADP's global contract. Most of the time, users may find that the prices quoted are not reasonable to justify the efforts involved from ADP's end. Most of the companies that fall under the category of Fortune 100 use ADP GlobalView Payroll, especially in the APAC region and Europe. The good thing with ADP GlobalView Payroll is that its system can be integrated with any HR system, like Workday or SAP SuccessFactors, since the integration is very seamless because many companies use global HR systems.
reviewer2215695 - PeerSpot reviewer
A scalable solution with good functionalities, but customer support needs to improve
Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Scalability-wise, I rate the solution a ten out of ten."
"Good solution if you want simple, static systems."
"If someone wants a good payroll system with a good presence in the APAC region and Europe, then without a doubt, ADP GlobalView Payroll falls at the top of the list of best tools."
"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."
"MHR iTrent's functionality and the payroll part are good."
 

Cons

"The portal where employees log in to check their weekly tax statements is called ADP ESS, an area where improvements are needed."
"With big companies, it takes a long time to run when it comes to the reporting part."
"Projects tend to take longer because ADP wants to manage everything."
"Customer support and getting help from MHR iTrent are not great at all."
"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."
 

Pricing and Cost Advice

"If users consider the license of the solution, then it is an expensive tool."
"I believe that ADP GlobalView Payroll is an expensive solution."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Financial Services Firm
14%
Computer Software Company
11%
Recruiting/Hr Firm
7%
Educational Organization
19%
Computer Software Company
15%
Government
12%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about ADP GlobalView HCM?
Scalability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for ADP GlobalView HCM?
I believe that ADP GlobalView Payroll is an expensive solution.
What needs improvement with ADP GlobalView HCM?
With big companies, it takes a long time to run when it comes to the reporting part. Our company notified ADP to see if there is a way to get reports to run quicker, but it is something related to ...
What do you like most about MHR iTrent?
MHR iTrent's functionality and the payroll part are good.
What needs improvement with MHR iTrent?
I'm not particularly happy with it if I'm being honest. But that is more due to the service provided by MHR rather than the software iTrent. I would like to improve the customer service in particul...
What is your primary use case for MHR iTrent?
We use it as an integrated HR payroll system. Any queries regarding the system not doing what it should are usually about the service provided by MHR—the customer service, the responses, and cases ...
 

Also Known As

ADP GlobalView HCM
MidlandHR iTrent, iTrent
 

Overview

 

Sample Customers

Global Talent for Celestica
Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College