AgilePoint vs Pega Platform comparison

AgilePoint and Pega are both solutions in the Business Process Management (BPM) category. AgilePoint is ranked #32 with an average rating of 8.0, while Pega is ranked #3 with an average rating of 8.0. AgilePoint holds a 0.3% mindshare in BPM, compared to Pega’s 5.9% mindshare. Additionally, 100% of AgilePoint users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

AgilePoint

Read 5 AgilePoint reviews

409 Views
330 Comparison Views

100% willing to recommend

Pega Platform

Read 78 Pega Platform reviews

7,299 Views
5,484 Comparison Views

91% willing to recommend

AgilePoint

Pega Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 6, 2024

Pega Platform and AgilePoint compete in the automation space. Pega Platform generally has an advantage due to its comprehensive features and robust support, while AgilePoint is noted for its flexibility.

Features: Pega Platform offers dynamic case management, AI-driven insights, and extensive automation capabilities. AgilePoint provides low-code capabilities, extensive customization options, and diverse functionalities.

Room for Improvement: Pega Platform could improve integration capabilities, streamline system updates, and expand feature functionalities. AgilePoint needs enhanced documentation, improved API, and streamlined user experience.

Ease of Deployment and Customer Service: Pega Platform offers straightforward deployment and strong customer support. AgilePoint presents a steeper learning curve initially but provides strong support for tailored implementations.

Pricing and ROI: Pega Platform involves higher setup costs with justified ROI through operational efficiency. AgilePoint offers competitive pricing and quicker ROI with flexibility for specific business needs.

To learn more, read our detailed AgilePoint vs. Pega Platform Report (Updated: October 2024).

Buyer's Guide

AgilePoint vs. Pega Platform

October 2024

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Helped 813,418 peers since 2012

Categories and Ranking

AgilePoint

Ranking in Business Process Management (BPM)

32nd

Ranking in Rapid Application Development Software

26th

Ranking in Low-Code Development Platforms

24th

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Pega Platform

Ranking in Business Process Management (BPM)

3rd

Ranking in Rapid Application Development Software

6th

Ranking in Low-Code Development Platforms

7th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Process Automation (2nd)

Mindshare comparison

As of October 2024, in the Business Process Management (BPM) category, the mindshare of AgilePoint is 0.3%, down from 0.4% compared to the previous year. The mindshare of Pega Platform is 5.9%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Mohammad Alrawajih

Senior Technical Developer at Naseej AAS

Aug 10, 2023

An affordable tool to create workflows requiring an easy initial setup phase

I use AgilePoint in one of the world's largest companies where I currently work. My team and I worked together and created forms, workflows, reports, emails, and a custom portal, which was a very difficult process. Sometimes, we use Dynamics 365 with Logic Apps and AgilePoint for some of our use…

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Balaji Choda

Manager Acquisition at American Express

May 9, 2024

Provides built-in frameworks that can be reused and reduces time and cost

The frameworks are built over the core Pega platform. All the codes are already built. A user can directly use the framework according to their needs. All the corresponding data models and processes already built in the framework can be reused with our custom layer. The tool reduces our costs. It is faster to implement. The solution has everything. It is model-driven. It generates its own code. It has a rules engine. Previously, Pega had its own UI. Now, we have Constellation DX API. It helps us have any user interface we need, like Angular or React. API helps create work objects in the workflow.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"AgilePoint has improved our organization by making form implementation easier and to plan for future growth."

"AgilePoint's most valuable feature is process management."

"The solution's workflows are its most useful feature."

"I like the design and the integration capacity. It's also easy to use."

"The initial setup of AgilePoint was very easy."

"Scalable and stable BPM software with a powerful case management feature. It also has good workflow."

"Pega is a local platform that has evolved from a BPM perspective. This allows teams using this solution to address complexities without having deep knowledge in a specific development area."

"Pega BPM's most valuable features are case management, integration, the convenience of using REST APIs, and the ease of changing things at the UI level."

"The case management is great."

"It is a stable product."

"The most valuable feature of Pega BPMI would be the academy courses, specifically the Product Development Network (PDN). Additionally, our organization has a dedicated Customer Engagement Team that we work closely with to achieve our goals."

"There is a feature to accelerate the development so that business analysts can directly create their user stories and assign the task to the developers."

"Overall, the ability to integrate with multiple applications and effective case management is the most valuable."

More Pega Platform pros

Cons

"Some issues with AgilePoint's design, AI and UX are some of the major problems we deal with when handling our company's business models or processes."

"While the platform is good and it has a lot of options, I would like to see more alternative features in future versions such as connectors to IDM. Currently, they have only ADFS and Okta."

"It could be more flexible, but it's already a good solution for the designer."

"They should add more information about functionality."

"The solution should be able to support Docker. This would help make scalability easier."

"What PegaRULES should work on is the integration aspect. I can integrate it with other platforms, but that can take time. It would be good if integration could be automated or if the tool had more out-of-the-box integration features."

"I believe they simplify the application development. It is still complex. The learning is not easy, it takes time compared to other products on the market."

"The cost of licensing could be improved."

"PegaRULES should provide a more drag-and-drop interface to make it a low-code, no-code product."

"The UI part needs improvement."

"Currently, there isn't any feature I want to be added in the next release of Pega BPM because Pega always adds new features that my team welcomes and looks forward to learning. One area for improvement in the solution is the long learning curve, but after that, you'll find Pega BPM easy to use."

"An area for improvement in Pega BPM is security. It's secure, but it still has a lot of vulnerabilities. Pega BPM is robust, but it still needs some improvement performance-wise."

"Pega is claiming they're into low code but as per Gartner Magic Quadrant, Pega is not there now."

More Pega Platform cons

Pricing and Cost Advice

"It is more cost-effective than local tools."

"Price-wise, AgilePoint is a cheap tool and a standard application for running analytics in an IT environment."

"I believe the pricing has changed recently. We had purchased one license per server, and it was about $2,000. It was a one-time payment. It's possible that they have recently implemented a new cost structure and now have yearly subscriptions."

"I think the price is reasonable."

"They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."

"The costing model for Pega BPM is different. One is a license that you can pay yearly. Another licensing model for Pega BPM is based on the number of cases you create in production in a year. Costing based on use cases is also available for Pega BPM. I don't have information on its exact pricing or costs, though."

"In terms of the pricing for Pega BPM, other solutions may be cheaper, but it doesn't matter if Pega BPM has a higher price tag because what's important is that it's the best solution, and that is what people look for. If I would rate the pricing for the solution, I'd give it three out of five. You have to pay extra for additional features in Pega BPM."

"Licensing varies across geographical regions for us."

"I rate Pega BPM a seven out of ten."

"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."

"The pricing is pretty good, compared to other similar products."

"It is cost-effective for medium enterprises. It is cheaper than ServiceNow."

More Pega Platform pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.

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813,418 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

18%

Manufacturing Company

12%

Energy/Utilities Company

University

Financial Services Firm

28%

Computer Software Company

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about AgilePoint?

AgilePoint's most valuable feature is process management.

See all answers

What is your experience regarding pricing and costs for AgilePoint?

It is more cost-effective than local tools like Mendix Health System.

See all answers

What needs improvement with AgilePoint?

There could be a knowledge base or a learning network included in the product. They should add more information about functionality. Additionally, it needs more integration with tools like Python a...

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

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Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

Comparisons

Microsoft Power Apps vs AgilePoint

Compared 29% of the time

OutSystems vs AgilePoint

Compared 19% of the time

Mendix vs AgilePoint

Compared 18% of the time

Nintex Process Platform vs AgilePoint

Compared 14% of the time

Camunda vs AgilePoint

Compared 12% of the time

More AgilePoint Competitors

ServiceNow vs Pega Platform

Compared 24% of the time

Camunda vs Pega Platform

Compared 17% of the time

Appian vs Pega Platform

Compared 7% of the time

IBM BPM vs Pega Platform

Compared 6% of the time

Microsoft Power Apps vs Pega Platform

Compared 5% of the time

More Pega Platform Competitors

Product Reports

Buyer's Guide

Business Process Management (BPM)

October 2024

Download AgilePoint product report

Buyer's Guide

Pega Platform

October 2024

Download Pega Platform product report

Also Known As

No data available

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Learn More

AgilePoint

Video not available

Pega

Overview

AgilePoint NX is a top-five low-code platform that empowers you to quickly build anything from simple eforms and workflows to complex, multi-tenant SaaS apps, IoT apps, and composite LOB systems without writing code and at a price almost any enterprise can afford.

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Sample Customers

Caja Laboral, Elbit Systems, Daisy Brand

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

AgilePoint vs. Pega Platform

October 2024

Free Report: AgilePoint vs. Pega Platform

Find out what your peers are saying about AgilePoint vs. Pega Platform and other solutions. Updated: October 2024.

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