AgilePoint vs Pega Platform comparison

AgilePoint and Pega are both solutions in the Business Process Management (BPM) category. AgilePoint is ranked #33 with an average rating of 8.0, while Pega is ranked #3 with an average rating of 8.1. AgilePoint holds a 0.4% mindshare in BPM, compared to Pega’s 5.7% mindshare. Additionally, 100% of AgilePoint users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

AgilePoint

Read 5 AgilePoint reviews

369 Views
295 Comparison Views

100% willing to recommend

Pega Platform

Read 82 Pega Platform reviews

6,618 Views
5,078 Comparison Views

91% willing to recommend

AgilePoint

Pega Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 6, 2024

Pega Platform and AgilePoint compete in the automation space. Pega Platform generally has an advantage due to its comprehensive features and robust support, while AgilePoint is noted for its flexibility.

Features: Pega Platform offers dynamic case management, AI-driven insights, and extensive automation capabilities. AgilePoint provides low-code capabilities, extensive customization options, and diverse functionalities.

Room for Improvement: Pega Platform could improve integration capabilities, streamline system updates, and expand feature functionalities. AgilePoint needs enhanced documentation, improved API, and streamlined user experience.

Ease of Deployment and Customer Service: Pega Platform offers straightforward deployment and strong customer support. AgilePoint presents a steeper learning curve initially but provides strong support for tailored implementations.

Pricing and ROI: Pega Platform involves higher setup costs with justified ROI through operational efficiency. AgilePoint offers competitive pricing and quicker ROI with flexibility for specific business needs.

To learn more, read our detailed AgilePoint vs. Pega Platform Report (Updated: November 2024).

Buyer's Guide

AgilePoint vs. Pega Platform

November 2024

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Helped 824,067 peers since 2012

Categories and Ranking

AgilePoint

Ranking in Business Process Management (BPM)

33rd

Ranking in Rapid Application Development Software

26th

Ranking in Low-Code Development Platforms

25th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Pega Platform

Ranking in Business Process Management (BPM)

3rd

Ranking in Rapid Application Development Software

5th

Ranking in Low-Code Development Platforms

7th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Process Automation (2nd)

Mindshare comparison

As of December 2024, in the Business Process Management (BPM) category, the mindshare of AgilePoint is 0.4%, down from 0.4% compared to the previous year. The mindshare of Pega Platform is 5.7%, down from 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Mohammad Alrawajih

Senior Technical Developer at Naseej AAS

An affordable tool to create workflows requiring an easy initial setup phase

I use AgilePoint in one of the world's largest companies where I currently work. My team and I worked together and created forms, workflows, reports, emails, and a custom portal, which was a very difficult process. Sometimes, we use Dynamics 365 with Logic Apps and AgilePoint for some of our use…

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Balaji Choda

Architect at American Express

Cost-effective wwith good automation and enhanced UI flexibility

Initially, the Pega Platform was used as a BPM tool. Now, it is not limited to BPM. We can use it for CPM, GRM, and various other functions. We also utilize robotic automation, including desktop automation and process automation The Pega Platform helps in integrating a lot of manual data and…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"AgilePoint's most valuable feature is process management."

"AgilePoint has improved our organization by making form implementation easier and to plan for future growth."

"The solution's workflows are its most useful feature."

"The initial setup of AgilePoint was very easy."

"I like the design and the integration capacity. It's also easy to use."

"The robotic process automation has increased the confidence of business users."

"The visualization of the business process and the collaboration aspects of the solution are its most valuable features."

"The ability to define processes, build reports, and get insights or analytics on data is most valuable. It is a powerful platform."

"The most valuable features of the solution are case management, routing, and low-code environment."

"Can do a lot of things with minimum time and cost."

"The product's most valuable features include its adaptability and flexibility, attributed to its Java-based architecture."

"Allowed us to develop and quickly release with confidence using cloud technologies."

"It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly."

More Pega Platform pros

Cons

"Some issues with AgilePoint's design, AI and UX are some of the major problems we deal with when handling our company's business models or processes."

"While the platform is good and it has a lot of options, I would like to see more alternative features in future versions such as connectors to IDM. Currently, they have only ADFS and Okta."

"It could be more flexible, but it's already a good solution for the designer."

"The solution should be able to support Docker. This would help make scalability easier."

"They should add more information about functionality."

"Sometimes when we are patching some data from the database, we are getting added as a timeout."

"The pricing model needs to be improved. Right now, it's too expensive."

"Robotics could improve, as my learning curve in robotics has been challenging."

"User interface needs improvement."

"The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve."

"They are currently spending some time on improving the product with respect to machine learning, especially related to robotic automation. They probably could be a little more adept on that area would help."

"The UI part needs improvement."

"They need to support the solution better, at this time the company does not have enough support."

More Pega Platform cons

Pricing and Cost Advice

"I think the price is reasonable."

"I believe the pricing has changed recently. We had purchased one license per server, and it was about $2,000. It was a one-time payment. It's possible that they have recently implemented a new cost structure and now have yearly subscriptions."

"It is more cost-effective than local tools."

"Price-wise, AgilePoint is a cheap tool and a standard application for running analytics in an IT environment."

"PegaRULES is a good product, but its pricing is a bit on the premium side, especially for professionals."

"Its pricing is on the higher side, but they have come up with different plans and different small products that can be used by smaller organizations that don't have that much money to spend. They have different pricing packages depending on the number of users or depending upon the number of cases created in the production or live environment."

"The licensing model from Pega BPM is too complex and is more expensive than other solutions, such as SAP. The overall price of the solution depends on the use case."

"It is cost-effective for medium enterprises. It is cheaper than ServiceNow."

"They're very cagey in giving out prices, and it is very difficult to find out the real price any organization is going to get. It is almost never their list price, if you can find it, and there are a lot of factors that go into the whole pricing."

"The price of this solution, including installation and configuration, is comparable to competing vendors."

"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."

"May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."

More Pega Platform pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Computer Software Company

21%

Manufacturing Company

12%

Energy/Utilities Company

University

Financial Services Firm

27%

Computer Software Company

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about AgilePoint?

AgilePoint's most valuable feature is process management.

See all answers

What is your experience regarding pricing and costs for AgilePoint?

It is more cost-effective than local tools like Mendix Health System.

See all answers

What needs improvement with AgilePoint?

There could be a knowledge base or a learning network included in the product. They should add more information about functionality. Additionally, it needs more integration with tools like Python a...

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

See all answers

Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

Comparisons

Microsoft Power Apps vs AgilePoint

Compared 27% of the time

Mendix vs AgilePoint

Compared 17% of the time

Nintex Process Platform vs AgilePoint

Compared 15% of the time

OutSystems vs AgilePoint

Compared 13% of the time

Camunda vs AgilePoint

Compared 12% of the time

More AgilePoint Competitors

ServiceNow vs Pega Platform

Compared 22% of the time

Camunda vs Pega Platform

Compared 16% of the time

Appian vs Pega Platform

Compared 7% of the time

IBM BPM vs Pega Platform

Compared 6% of the time

Microsoft Power Apps vs Pega Platform

Compared 5% of the time

More Pega Platform Competitors

Product Reports

Buyer's Guide

Business Process Management (BPM)

November 2024

Download AgilePoint product report

Buyer's Guide

Pega Platform

December 2024

Download Pega Platform product report

Also Known As

No data available

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Learn More

AgilePoint

Video not available

Pega

Overview

AgilePoint NX is a top-five low-code platform that empowers you to quickly build anything from simple eforms and workflows to complex, multi-tenant SaaS apps, IoT apps, and composite LOB systems without writing code and at a price almost any enterprise can afford.

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Sample Customers

Caja Laboral, Elbit Systems, Daisy Brand

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

AgilePoint vs. Pega Platform

November 2024

Free Report: AgilePoint vs. Pega Platform

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We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.