AgilePoint vs Pega Platform comparison

AgilePoint and Pega are both solutions in the Business Process Management (BPM) category. AgilePoint is ranked #33 with an average rating of 8.0, while Pega is ranked #3 with an average rating of 8.1. AgilePoint holds a 0.4% mindshare in BPM, compared to Pega’s 5.7% mindshare. Additionally, 100% of AgilePoint users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

AgilePoint

Read 5 AgilePoint reviews

354 Views
275 Comparison Views

100% willing to recommend

Pega Platform

Read 82 Pega Platform reviews

6,342 Views
4,882 Comparison Views

91% willing to recommend

AgilePoint

Pega Platform

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Executive SummaryUpdated on Jan 12, 2025

Pega Platform and AgilePoint are competitive products in the enterprise process automation category. Pega Platform leads with its AI-driven automation and analytics, while AgilePoint is favored for its flexibility and integration ease.

Features: Pega Platform offers advanced AI capabilities, robust analytics, and automated workflow solutions geared towards complex enterprise needs. AgilePoint is known for its intuitive design, easy customization, and versatile applications.

Room for Improvement: Pega Platform could enhance its user interface and ease of workflow development. Users have pointed out challenges in transitioning to newer versions and a lack of scaling features for smaller businesses. AgilePoint could improve its AI capabilities, expand its reporting features, and offer more robust enterprise-level solutions to match complex needs.

Ease of Deployment and Customer Service: Pega Platform provides a sophisticated deployment process with strong support for large organizations. AgilePoint's deployment is quick and easy, with flexibility for both cloud and on-premise options, catering to various business sizes.

Pricing and ROI: Pega Platform has a higher setup cost but offers substantial ROI for enterprises needing advanced capabilities. AgilePoint provides a cost-effective option with a lower initial setup cost, appealing to organizations looking for immediate returns and lower expenses.

To learn more, read our detailed AgilePoint vs. Pega Platform Report (Updated: January 2025).

Buyer's Guide

AgilePoint vs. Pega Platform

January 2025

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Helped 831,265 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AgilePoint

Ranking in Business Process Management (BPM)

33rd

Ranking in Rapid Application Development Software

26th

Ranking in Low-Code Development Platforms

25th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Pega Platform

Ranking in Business Process Management (BPM)

3rd

Ranking in Rapid Application Development Software

6th

Ranking in Low-Code Development Platforms

7th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Process Automation (2nd)

Mindshare comparison

As of January 2025, in the Business Process Management (BPM) category, the mindshare of AgilePoint is 0.4%, down from 0.4% compared to the previous year. The mindshare of Pega Platform is 5.7%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Ayush S

Automation Developer at a energy/utilities company with 1,001-5,000 employees

Provides efficient process management features, but it needs more integration capabilities

We use AgilePoint for an idea submission application for our business processes. It allows managers to review and update the approved idea on the dashboard AgilePoint's most valuable feature is process management. We can integrate it with many applications including Microsoft, UiPath, and other…

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Shibankur Mishra

Senior Consultant at Capgemini

It lets you do any modifications easily compared to legacy solutions as it's a low-code, no-code tool

What PegaRULES should work on is the integration aspect. I can integrate it with other platforms, but that can take time. It would be good if integration could be automated or if the tool had more out-of-the-box integration features. Apart from that, I can do most of the integrations with other platforms in PegaRULES. Still, from a development perspective, as a software developer, I would like to see an easier way to implement integrations where I can click a few screens or do less coding for integration. Still, if I have to do any integration, it would be possible in PegaRULES, but it would take two to three hours to complete. I want a more straightforward integration process in the tool because compared to Microsoft Power Platform, another low-code, no-code tool, Microsoft Power Platform is relatively straightforward to integrate with Twitter. You can quickly get the feeds from Twitter. Microsoft Power Platform has an out-of-the-box integration setup with Twitter. Based on this example, PegaRULES could have a more straightforward integration piece. If the tool had more default integration pieces or out-of-the-box integrations with other platforms by default, that would help a lot. For example, Twitter integration, ChatGPT integration, etc., especially because ChatGPT is becoming popular. Otherwise, I'll have to write some custom code and then create the connectors and the HTTP connectors and connect the connectors to the system manually, which takes time. I want default integrations that I can plug and play to make integrations in PegaRULES easier. Integration with the latest AI is a feature I want to see in PegaRULES. For example, an out-of-the-box integration with ChatGPT because I'm working on an integration piece for one of my own POCs, but I need custom coding to build that feature. I need a feature that lets you click a button to integrate PegaRULES with multiple platforms to make the integration process very easy. Less custom coding when it comes to integration is also what I want to see in the tool, though that impacts developers like me rather than the customer experience because it's more the backend.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"AgilePoint's most valuable feature is process management."

"The solution's workflows are its most useful feature."

"I like the design and the integration capacity. It's also easy to use."

"The initial setup of AgilePoint was very easy."

"AgilePoint has improved our organization by making form implementation easier and to plan for future growth."

"The interface is quite simple and easy to use, even for beginners."

"What I found most valuable in PegaRULES is that it allows you to quickly make changes to an existing application. It's pretty easy to do any modification in the tool, which you cannot do in legacy solutions. For example, it takes a lot of time to do it in Java or in .NET. I have worked with both legacy technologies in the past, so that I can tell the difference."

"Pega's technical support team is very helpful and I would rate them ten out of ten."

"The product's most valuable features include its adaptability and flexibility, attributed to its Java-based architecture."

"When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information."

"The most valuable feature of Pega BPMI would be the academy courses, specifically the Product Development Network (PDN). Additionally, our organization has a dedicated Customer Engagement Team that we work closely with to achieve our goals."

"The best part of Pega, for me, is that they let you reuse a lot of the aspects in the product."

"The most valuable features of the solution are case management, routing, and low-code environment."

More Pega Platform pros

Cons

"It could be more flexible, but it's already a good solution for the designer."

"They should add more information about functionality."

"While the platform is good and it has a lot of options, I would like to see more alternative features in future versions such as connectors to IDM. Currently, they have only ADFS and Okta."

"Some issues with AgilePoint's design, AI and UX are some of the major problems we deal with when handling our company's business models or processes."

"The solution should be able to support Docker. This would help make scalability easier."

"This is an expensive solution."

"What PegaRULES should work on is the integration aspect. I can integrate it with other platforms, but that can take time. It would be good if integration could be automated or if the tool had more out-of-the-box integration features."

"I would like to see Pega BPM improve the user experience."

"Its implementation in the public sector was a bit complex."

"Pega Cloud early adoption and use for cross enterprise capability was new to many. The early adoption meant version 2.0 of their cloud service may require refactoring and redesign of some services."

"We have experienced a few technical challenges, particularly triggering the workflow through file drops and accessing files."

"The previous versions had good training documents but the updated versions need to improve the documentation."

"The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother."

More Pega Platform cons

Pricing and Cost Advice

"It is more cost-effective than local tools."

"I think the price is reasonable."

"Price-wise, AgilePoint is a cheap tool and a standard application for running analytics in an IT environment."

"I believe the pricing has changed recently. We had purchased one license per server, and it was about $2,000. It was a one-time payment. It's possible that they have recently implemented a new cost structure and now have yearly subscriptions."

"The licensing model for Pega BPM needs to be improved."

"I am not aware of the cost. But, considering the licenses, user licenses, and infrastructure, I'd guess around a million USD."

"I rate Pega BPM a seven out of ten."

"Licensing is expensive. You need to wisely select between per user and per case."

"The price of this solution, including installation and configuration, is comparable to competing vendors."

"The licensing model from Pega BPM is too complex and is more expensive than other solutions, such as SAP. The overall price of the solution depends on the use case."

"PegaRULES is a good product, but its pricing is a bit on the premium side, especially for professionals."

"The price is a bit expensive."

More Pega Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

23%

Manufacturing Company

12%

Energy/Utilities Company

Insurance Company

Financial Services Firm

28%

Computer Software Company

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about AgilePoint?

AgilePoint's most valuable feature is process management.

See all answers

What is your experience regarding pricing and costs for AgilePoint?

It is more cost-effective than local tools like Mendix Health System.

See all answers

What needs improvement with AgilePoint?

There could be a knowledge base or a learning network included in the product. They should add more information about functionality. Additionally, it needs more integration with tools like Python a...

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

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Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

Comparisons

Microsoft Power Apps vs AgilePoint

Compared 27% of the time

Mendix vs AgilePoint

Compared 17% of the time

Nintex Process Platform vs AgilePoint

Compared 16% of the time

OutSystems vs AgilePoint

Compared 12% of the time

Camunda vs AgilePoint

Compared 11% of the time

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ServiceNow vs Pega Platform

Compared 21% of the time

Camunda vs Pega Platform

Compared 17% of the time

Appian vs Pega Platform

Compared 7% of the time

IBM BPM vs Pega Platform

Compared 6% of the time

Unqork vs Pega Platform

Compared 5% of the time

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Product Reports

Buyer's Guide

Business Process Management (BPM)

December 2024

Download AgilePoint product report

Buyer's Guide

Pega Platform

January 2025

Download Pega Platform product report

Also Known As

No data available

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Learn More

AgilePoint

Video not available

Pega

Overview

AgilePoint NX is a top-five low-code platform that empowers you to quickly build anything from simple eforms and workflows to complex, multi-tenant SaaS apps, IoT apps, and composite LOB systems without writing code and at a price almost any enterprise can afford.

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Sample Customers

Caja Laboral, Elbit Systems, Daisy Brand

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

AgilePoint vs. Pega Platform

January 2025

Free Report: AgilePoint vs. Pega Platform

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