Alfresco vs IBM ECM vs Mobius Content Services Platform comparison

Hyland and IBM are both solutions in the Enterprise Content Management category. Hyland is ranked #9 with an average rating of 5.5, while IBM is ranked #13 with an average rating of 8.0. Hyland holds a 7.7% mindshare in ECM, compared to IBM’s 2.2% mindshare. Additionally, 77% of Hyland users are willing to recommend the solution, compared to 94% of IBM users who would recommend it.

Alfresco

Read 13 Alfresco reviews

2,235 Views
1,806 Comparison Views

77% willing to recommend

IBM ECM

Read 16 IBM ECM reviews

631 Views
518 Comparison Views

94% willing to recommend

Mobius Content Services Pla...

Read 4 Mobius Content Services Platform reviews

746 Views
327 Comparison Views

50% willing to recommend

Alfresco

IBM ECM

Mobius Content Services Pla...

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Executive Summary

We performed a comparison between Alfresco, IBM ECM, and Mobius Content Services Platform based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management.

To learn more, read our detailed Enterprise Content Management Report (Updated: March 2025).

Buyer's Guide

Enterprise Content Management

March 2025

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Helped 849,335 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of April 2025, in the Enterprise Content Management category, the mindshare of Alfresco is 7.7%, down from 8.2% compared to the previous year. The mindshare of IBM ECM is 2.2%, down from 2.5% compared to the previous year. The mindshare of Mobius Content Services Platform is 1.3%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Karthi Keyan

Head Of Information Technology at a consultancy with 11-50 employees

Streamlining document management with enhanced digitalization features needed

We used Alfresco as a document management system for automating and digitizing manual forms. Those were the main use cases The digitalization of workflow, forms, operations, and business processes has improved our organization. The most valuable features of Alfresco include its integration with…

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Omar_Ismail

ECM, Archives and Digital Preservation Consultant at DataServe

A stable solution for automation with high availability

Moving to the cloud with IBM ECM is not allowed. In Saudi Arabia, the cloud infrastructure is still non-operational, potentially for the next two to three months. Static clouds are prevalent among foundational enterprises such as IBM and Oracle. IBM offers its cloud insights, maintaining its cloud ecosystem. IBM's efforts to enhance the user experience within its ECM platform are lacking compared to competitors like OpenText. Progress in implementing new technologies and features seems sluggish. Overall, I rate the solution an eight out of ten.

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reviewer2597169

Manager, CNIB Smartlife Western Canada at a non-profit with 501-1,000 employees

Improving data accessibility and security through enhanced interface design

In my current role, we use Mobius to capture data. We are partnered with the government, and the Mobius app is used to ensure accurate data capture. We use it alongside Salesforce to document our clients' entire process as they go through programs, capturing details of their work journey Mobius…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Alfresco's technical support is very fast and professional."

"The most valuable features of Alfresco include its integration with the scanning solution, the ability to search, and the capability to store and index to capture metadata."

"The product allows engineering teams and developers to introduce new things in a seamless and easy way."

"Document repository."

"The digitalization of workflow, forms, operations, and business processes is also significant."

"The most valuable feature is the flexibility of the searching elements of the metadata."

"Alfresco allows broad searches with many index fields that you can search on, although the created fields and their values may not be intuitive."

"I like the ease of use, sections, and calendar."

"The content management is all about you as you can make the same content for minimal purpose solutions applications."

"The vertical scalability, as we can use it across some of our applications."

"The scalability is a valuable feature, that we're able to display our documents to so many people."

"The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP, Microsoft, Oracle, etc."

"Mobius excels in ensuring data security for captured content, which is crucial."

"This solution has improved our organization by providing a central repository for business data with control over sensitive data."

"Mobius excels in ensuring data security for captured content, which is crucial."

"It provides a single pane of glass for delivering content from multiple repositories. It is also highly recommended because of the ease of use when it comes to searching and retrieving from multiple repositories simultaneously."

Cons

"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."

"The configuration of Alfresco is a big challenge."

"I would like them to consider document capture functionality."

"Metadata, auto class, disposition log, and legal hold."

"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."

"Currently, documents in Alfresco are stored on a file server, which, while good for performance, is a security risk."

"Alfresco could improve workflow digitalization and enhance artificial intelligence capabilities."

"The setup process for Alfresco was complex."

"I would like to see seamless application integration."

"I think it's already getting away from Java applets. A lot of our users struggle with keeping up to date with Java versioning, so a lot of the functions they're doing, like printing, emailing, and even some of the viewing, they're struggling with."

"The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNow, need only 20 days."

"I would recommend not going with ECM 8 and going with FileNet instead. It seems like that is the future of the lower-volume repository. It seems like they are moving away from ECM 8.5 so I think we're going to have some challenges coming up, getting off of that technology."

"Sales and service need to be more consistent."

"If it were up to me, I wouldn't use Mobius due to its lack of accessibility and outdated interface."

"The primary area for improvement is the platform's accessibility."

"The setup and the support could be improved when it comes to populating the reports from a mainframe environment."

Pricing and Cost Advice

"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."

"There are costs for any upgrade or additional functions."

"If you buy Alfresco through a partner, there is usually a OEM licensing option."

"It is cheaper compared to head-to-head competitors."

"Reach out to local IBM partners."

"The pricing and licensing are commensurate with other solutions in the market that handle a distributed system environment."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Government

13%

Computer Software Company

11%

Insurance Company

10%

Financial Services Firm

36%

Government

12%

Computer Software Company

11%

Real Estate/Law Firm

Computer Software Company

21%

Financial Services Firm

21%

Insurance Company

13%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?

The pricing of Alfresco starts at $100,000, which can be expensive for small projects. There is often a transition fr...

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What needs improvement with Alfresco?

Currently, documents in Alfresco are stored on a file server, which, while good for performance, is a security risk. ...

See all answers

What is your primary use case for Alfresco?

Mostly, the primary use case is to store documents related to transactions in our company. These documents could be s...

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What do you like most about IBM ECM?

The tool is a very stable solution with high availability and no information leakage. It has built-in API integration...

See all answers

What is your experience regarding pricing and costs for IBM ECM?

The product is expensive and has a perpetual license.

See all answers

What needs improvement with IBM ECM?

The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNo...

See all answers

Which of the ECM products compares the best to ASG Mobius Document direct?

There are several systems that are capable of providing security at a document level, with encryption a rest, and a r...

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What is your experience regarding pricing and costs for Mobius Content Services Platform?

We don't incur direct costs as the government pays for Mobius, and we use Salesforce for data capturing ourselves.

See all answers

What needs improvement with Mobius Content Services Platform?

The primary area for improvement is the platform's accessibility. Enhancing the user interface by simplifying it, imp...

See all answers

Comparisons

Hyland OnBase vs Alfresco

Compared 19% of the time

OpenText Documentum vs Alfresco

Compared 18% of the time

SharePoint vs Alfresco

Compared 11% of the time

OpenText Extended ECM vs Alfresco

Compared 9% of the time

M-Files vs Alfresco

Compared 2% of the time

More Alfresco Competitors

IBM FileNet vs IBM ECM

Compared 33% of the time

SAP Extended Enterprise Content Management vs IBM ECM

Compared 11% of the time

Hyland OnBase vs IBM ECM

Compared 10% of the time

OpenText Extended ECM vs IBM ECM

Compared 10% of the time

More IBM ECM Competitors

IBM FileNet vs Mobius Content Services Platform

Compared 20% of the time

SharePoint vs Mobius Content Services Platform

Compared 19% of the time

OpenText Documentum vs Mobius Content Services Platform

Compared 19% of the time

OpenText Extended ECM vs Mobius Content Services Platform

Compared 15% of the time

More Mobius Content Services Platform Competitors

Product Reports

Buyer's Guide

Alfresco

April 2025

Download Alfresco product report

Buyer's Guide

IBM ECM

April 2025

Download IBM ECM product report

Buyer's Guide

Enterprise Content Management

March 2025

Download Mobius Content Services Platform product report

Also Known As

No data available

ASG Mobius, ASG ViewDirect

Overview

The Alfresco Digital Business Platform offers open, secure content services to let you unlock the value from your most important business information. Give users access to their content wherever and however they work with Alfresco’s open, flexible, and highly scalable cloud-native content services platform. Easily integrate and connect with everyday business applications. Find, view, collaborate on, govern, and securely share digital content—and get information to the right person at the right time.

Hyland

IBM Content Foundation on Cloud

IBM Content Foundation on Cloud allows organizations to deliver extensive enterprise content management capabilities to their users very quickly. IBM Content Foundation is powered by the FileNet content and process platform and IBM Content Navigator user experience. This cloud offering can be leveraged for a variety of use cases including collaborative document management, imaging solutions, social content management, archiving, and more. It also offers a platform for developing Enterprise Content Management (ECM) solutions in the cloud.

IBM Case Manager on Cloud

IBM Case Manager on Cloud is a solution platform that engages people with business content, provides contextual insight through real-time analytics, and enhances teamwork through collaboration tools and flexible workflow. Enables Business and IT to work together to create solutions across the enterprise that enables an organization to make smarter decisions for better business outcomes, while balancing the need for security and compliance in a world of heightened risk.

IBM

Mobius is an intelligent information management solution that delivers
content services with a granular policy management foundation to manage the
life cycle of enterprise content and data in accordance with corporate policies,
industry regulations and government mandates at web-scale speeds with accuracy and reliability.

Rocket Software

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.

KeyBank, Standard Chartered Bank, Union Bank, Sistema Tecnol‹gico de Monterrey, Illinois Department of Human Services, UnitedHealth Group

Liberty Mutual

Buyer's Guide

Enterprise Content Management

March 2025

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