Try our new research platform with insights from 80,000+ expert users

Amazon AWS vs Microsoft Azure vs SAP Cloud Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Amazon AWS is praised for cost-efficiency, scalability, quick deployment, and positive ROI, especially during critical periods like COVID-19.
Sentiment score
7.2
Organizations experience up to 70% savings, improved performance, flexibility, and high productivity using Microsoft Azure, despite data cost concerns.
Sentiment score
6.6
SAP Cloud Platform boosts decision-making and ROI, but high costs and long payback can affect returns without management support.
Top management buy-in is crucial, and conducting an ROI analysis is essential before adoption to ensure the investment aligns with value.
Orders are managed online, integrated with S/4HANA, reducing chances of fraud or communication errors in processes like purchase orders and sales.
 

Customer Service

Sentiment score
6.8
Amazon AWS provides reliable customer service with skilled support staff, enhancing user satisfaction through responsive and knowledgeable assistance.
Sentiment score
6.5
Microsoft Azure's support is responsive and knowledgeable, but response times and efficiency vary based on support tiers and contracts.
Sentiment score
6.5
SAP support is knowledgeable but inconsistent, with response times needing improvement despite a helpful ticketing system. Premium clients get faster service.
Amazon AWS has good technical engineers available, making their customer service reliable.
I rate the technical support as ten out of ten because there is often a need for continuous technical support.
The availability of knowledgeable support to the implementation partners and the customers could be better.
 

Scalability Issues

Sentiment score
7.8
Amazon AWS is highly valued for its scalability and flexibility, effectively supporting diverse user needs and business applications.
Sentiment score
7.8
Microsoft Azure offers efficient scalability with adaptable resources, though some users experience cost and resource limit challenges.
Sentiment score
7.4
SAP Cloud Platform is highly rated for scalability, supporting diverse needs, with many planning to increase its usage.
Amazon AWS provides strong scalability features, but the scaling process could be made more straightforward.
Scalability with Microsoft Azure is amazing, which is a primary reason for using cloud solutions.
On a scale of one to ten, I'd rate its scalability at nine and a half to ten.
SAP Cloud Platform is most suitable for various business needs, allowing easy expansion.
 

Stability Issues

Sentiment score
8.1
Amazon AWS is highly reliable and stable, with minimal downtime, though architecture design impacts performance, making it a preferred choice.
Sentiment score
7.8
Microsoft Azure is highly regarded for its stability and reliability, despite occasional minor issues, making it a preferred choice.
Sentiment score
7.9
SAP Cloud Platform is reliable and secure, but frequent updates can add complexity; users rate it highly despite occasional downtime.
Microsoft Azure is quite stable, but recent outages and security issues have slightly decreased my confidence.
If the databases are accurately managed, the solutions and processes are performed quickly and efficiently.
SAP Cloud Platform is pretty stable, although there are occasional rare glitches.
 

Room For Improvement

Amazon AWS needs better cost transparency, user interface, integration, documentation, security, support, and training to enhance user experience.
Microsoft Azure users face challenges with pricing, compatibility, documentation, user interface, integration, security, scaling, support, and localization.
SAP Cloud Platform needs UI consistency, better integration, enhanced support, and improved customization for user-friendliness and third-party app compatibility.
Amazon AWS could improve its user interface to make it more user-friendly, especially for people who are not highly technical.
Recent outages and security issues are also a concern, causing a decrease in confidence, especially when partnering with third-party companies.
Allowing more third-party applications to be integrated into the cloud platform would make it easier for customers to adopt SAP Cloud Platform.
SAP Cloud Platform should improve on integrating third-party applications with S/4HANA.
 

Setup Cost

AWS pricing is scalable and competitive but complex, with tools available to manage potential unexpected costs for enterprises.
Microsoft Azure's pricing models offer cost-effectiveness and flexibility, though complexity and unpredictability remain challenges for some users.
SAP Cloud Platform offers extensive ERP services that are valued despite high costs and challenging management for smaller companies.
Currently, Amazon AWS is known to be on the higher price range because popular and in-demand services often come at a premium.
Microsoft solutions might be cheaper than some services like AWS, but some solutions may be more expensive depending on the services compared.
SAP is competitive compared to other enterprise solutions like Oracle, though not necessarily cheap.
The cost for SAP Cloud Platform is high as the server is expensive.
 

Valuable Features

Amazon AWS leads in cloud hosting with scalable services, pay-as-you-go model, robust infrastructure, and global reach.
Microsoft Azure offers flexibility, scalability, ease of use, high availability, security, and efficient deployment with its pay-as-you-go model.
SAP Cloud Platform enhances connectivity, scalability, and data processing, offering flexible, secure cloud solutions with streamlined deployment for enterprises.
Amazon AWS offers flexibility and scalability.
Power BI, another feature of Azure, is extremely elegant and has robust features that support forecasting using R and Python.
The most proficient feature of SAP Cloud Platform is integration for data services linked with Fiori apps.
It converts CapEx into OPEX due to its SaaS model.
 

Mindshare comparison

As of April 2025, in the PaaS Clouds category, the mindshare of Amazon AWS is 12.9%, down from 17.8% compared to the previous year. The mindshare of Microsoft Azure is 20.0%, up from 19.7% compared to the previous year. The mindshare of SAP Cloud Platform is 8.2%, up from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds
 

Featured Reviews

Arun Srivastav - PeerSpot reviewer
Allows for automatic scaling of resources and provides built-in firewalls and security features, eliminating the need for external security solutions
One thing that's a bit different is that we're still accustomed to speaking to someone directly. AWS doesn't offer that kind of support. It's only through bots. You're speaking to chatbots, and that can sometimes be frustrating because there's no person on the other side. AI is not a substitute for a person. AWS marketplace is very strong, but somehow AWS doesn't promote it much. They have a huge customer base across the globe, and if products were launched in their marketplace, they could sell like hotcakes. They should improve their marketplace and promote the same product across the globe. They can take a cut, but they should promote it. That's something they don't do very much. So, AWS should promote its marketplace software. The company should promote it aggressively. Currently, they keep it very subtle. If you ask for it, they'll help you out. But they don't seem to advertise, "You're building a product on our platform? Why don't you sell it in our marketplace?" Improvement in AI: AWS is a little behind Microsoft Azure in terms of AI. AWS is still getting there, but the kind of examples and help files available in Azure for AI are much better. So AWS still needs to work on its AI functionality.
Nicolas Chabrier - PeerSpot reviewer
Promotes clear, logical structures preventing impractical configurations and offers seamless integration
The only thing is regarding the management of multi-cloud environments. That's not really possible. So basically, it's wonderful if you manage Microsoft clearly and if you manage Microsoft Azure, but if you need to consume external services and have a global overview of all your consumption, it's not the case. Google, for instance, has tools that help you manage multiple environments, which makes sense because Google is really the cloud provider. So that's why they need to be compliant with the others. But for sure, Microsoft's approach is different, and it's wonderful when you're one hundred percent on Azure. But if you'd like to have something more of a multi-cloud strategy, that's a bit of a gap where they could improve.
PinakiGhosh - PeerSpot reviewer
The implementation cycle has been reduced significantly but has room for integration enhancements
Our existing customers who are on ECC are on-premises. They are migrating to SAP Cloud Platform, specifically on S4HANA.  One of our clients was on SAP ECC on-premises, and they are moving to the cloud on S4HANA on the public cloud system.  We are supporting about 15 customers, mostly small to…
report
Use our free recommendation engine to learn which PaaS Clouds solutions are best for your needs.
849,190 professionals have used our research since 2012.
 

Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Educational Organization
17%
Financial Services Firm
14%
Computer Software Company
12%
Manufacturing Company
8%
Educational Organization
45%
Financial Services Firm
9%
Computer Software Company
7%
Manufacturing Company
6%
Manufacturing Company
17%
Computer Software Company
12%
Financial Services Firm
7%
University
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does OpenShift compare with Amazon AWS?
Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderfu...
How is SAP Cloud Platform different than Amazon AWS?
How is SAP Cloud Platform different than Amazon AWS? Amazon AWS offers options both in terms of upgrading and expand...
Looking to compare Google Firebase, Amazon AWS, and Microsoft Azure
We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the fle...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world....
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. ...
What do you like most about SAP Cloud Platform?
The product improved our company's business operations since we got value out of it.
What is your experience regarding pricing and costs for SAP Cloud Platform?
SAP is competitive compared to other enterprise solutions like Oracle, though not necessarily cheap. Microsoft Dynami...
What needs improvement with SAP Cloud Platform?
Allowing more third-party applications to be integrated into the cloud platform would make it easier for customers to...
 

Also Known As

Amazon Web Services, AWS
Windows Azure, Azure, MS Azure
SAP HANA Cloud Platform
 

Overview

 

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Siemens, Shell & Volkswagen, Still, EarlySense, Roche, National Football League, Heidelberg University Hospital, In Mind Computing, The Timken Company, OPAL, EnterpriseJungle, Groupe Danone, Accenture, T-Systems, Sailing Team Germany, Sloan Valve
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Red Hat and others in PaaS Clouds. Updated: April 2025.
849,190 professionals have used our research since 2012.