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Amazon CloudWatch vs Splunk Real User Monitoring (RUM) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon CloudWatch
Ranking in Application Performance Monitoring (APM) and Observability
13th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
46
Ranking in other categories
Log Management (14th), Cloud Monitoring Software (10th)
Splunk Real User Monitoring...
Ranking in Application Performance Monitoring (APM) and Observability
39th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
Digital Experience Monitoring (DEM) (11th)
 

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Amazon CloudWatch is 1.6%, up from 1.1% compared to the previous year. The mindshare of Splunk Real User Monitoring (RUM) is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Rasanpreet Singh - PeerSpot reviewer
Reliable AWS monitoring and logging
The choice of logging solution should always be determined by the specific business requirements. It is crucial to align the logging strategy with what type of logs are needed and how they should be used. There are instances where we require custom solutions to retrieve logs, especially application logs that may not be easily accessible through CloudWatch or similar services. When we heavily rely on AWS native services, CloudWatch is indeed a robust choice. However, in certain scenarios, we might need integration capabilities with other tools, and if they can incorporate such features, it would enhance overall logging capabilities. I would rate it eight out of ten.
Sathis-Kumar - PeerSpot reviewer
Seamless issue detection with user time tracking and application load analysis
We primarily use Splunk Real User Monitoring to analyze performance bottlenecks and application transactions. It allows us to see how applications are experienced on the user side, making it easy to capture any bottlenecks or performance issues The most valuable features include user time…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can automate actions or use AWS functionalities like auto-scaling, where you can configure the metrics to add more nodes if the threshold is exceeded."
"Amazon CloudWatch is a cheap and easy-to-use solution."
"The most valuable feature of Amazon CloudWatch is the monitoring and UI."
"The monitoring feature is valuable."
"Most of it's around optimizing utilization, their cloud utilization. They're making sure that they're getting the most out of their in-cloud environments and their instances. Making sure that there's no strange behavior in the environment."
"The monitoring features are valuable."
"The most valuable feature of Amazon CloudWatch is collecting the logs from Lambda."
"The most valuable features of Amazon CloudWatch are metrics, dashboards, alarms, logs, events, logs insight, and application insights."
"The initial setup of Splunk Real User Monitoring (RUM) was easy."
"The most valuable features include user time tracking and the ability to analyze application load times."
"The most valuable features include user time tracking and the ability to analyze application load times."
 

Cons

"When customers want to see the CPU or memory utilization there is a cost. This should be free to see the utilization."
"Amazon CloudWatch needs improvement. The main thing is we have noticed missing logs."
"The product's configuration has some challenges. The solution needs to be more user-friendly."
"I think something that can be improved are the alerts and alerting mechanism based on no rejects. We want to have it more flexible and that is one of the key things that is required."
"There could be further enhancements through CloudWatch's partnerships."
"It's not an advanced way of monitoring."
"The solution should provide human-readable metrics."
"It would be beneficial for CloudWatch to provide an API interface and some kind of custom configuration."
"It would be beneficial to have more enhanced features with capabilities to adapt more integrated applications. Improvements in dashboard configuration, customization, and artificial intelligence functionalities are desired."
"The initial setup of Splunk Real User Monitoring (RUM) was easy. The solution is deployed on-premises."
"There is room for improvement in customer support due to delays and standard feedback responses."
 

Pricing and Cost Advice

"The price of Amazon CloudWatch is reasonable. When the rate of data collection is done the price will increase. The price is less than other solutions."
"The tool is not expensive."
"The pricing can be considered reasonable, especially when already operating on a cloud platform."
"The pricing is average."
"What's were using is the free service of Amazon CloudWatch, so they're not charging us. As for hidden fees, we're not aware of them because we're using what our clients provided us."
"Amazon CloudWatch has very cheap pricing, and it hardly costs my company $25-$30 a month for fifty systems, so it's pretty affordable."
"The solution is expensive."
"The product's cost is relatively inexpensive."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
17%
Manufacturing Company
8%
University
5%
Computer Software Company
24%
Retailer
16%
Financial Services Firm
16%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline, which I see as a disadvantage given the price.
What needs improvement with Amazon CloudWatch?
Amazon CloudWatch charges extra for custom metrics, which is a significant disadvantage. Another aspect that needs improvement is the look and feel of custom dashboards, which currently do not matc...
What do you like most about Splunk Real User Monitoring (RUM)?
The initial setup of Splunk Real User Monitoring (RUM) was easy.
What needs improvement with Splunk Real User Monitoring (RUM)?
It would be beneficial to have more enhanced features with capabilities to adapt more integrated applications. Improvements in dashboard configuration, customization, and artificial intelligence fu...
What is your primary use case for Splunk Real User Monitoring (RUM)?
We primarily use Splunk Real User Monitoring to analyze performance bottlenecks and application transactions. It allows us to see how applications are experienced on the user side, making it easy t...
 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
Information Not Available
Find out what your peers are saying about Amazon CloudWatch vs. Splunk Real User Monitoring (RUM) and other solutions. Updated: April 2025.
847,646 professionals have used our research since 2012.