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Amazon WorkDocs vs Microsoft 365 Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
6th
Average Rating
8.0
Reviews Sentiment
2.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Microsoft 365 Business
Ranking in Content Collaboration Platforms
11th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
246
Ranking in other categories
Mobile Device Management (MDM) (2nd)
 

Mindshare comparison

As of October 2025, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 7.0%, down from 14.8% compared to the previous year. The mindshare of Microsoft 365 Business is 2.1%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Market Share Distribution
ProductMarket Share (%)
Amazon WorkDocs7.0%
Microsoft 365 Business2.1%
Other90.9%
Content Collaboration Platforms
 

Featured Reviews

reviewer1212129 - PeerSpot reviewer
Collaboration works seamlessly and automation supports efficient file sharing
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.
CharlesBrewer - PeerSpot reviewer
Price and reliability need improvement while general tasks are streamlined
The pricing for Microsoft 365 is too high, and quality-wise, it does not meet high standards. The operating system is outdated and inadequate. Microsoft has very poor security, and Defender is ineffective. In terms of collaboration and file sharing, OneDrive is very clunky and has frequent sync issues. It also crashes a lot and is unreliable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."
"This solution is great for inviting and sharing documents with other users."
"Ease of collaboration and sharing documents."
"Collaboration is one of the main features of Microsoft 365 Business."
"The two biggest value adds of the solution are having the ability to outsource the email and not having to manage the email server. It's just seamless. Having the most current versions all around and having things updating frequently by themselves ensures that everybody's got access to the same software."
"t is easy to use and the features are good."
"The product is flexible and easy to use."
"The most valuable features are that it is quite robust and is a collaborative model."
"The best thing about the product is the ecosystem of it. As most of our users are using Windows and it's a product of Microsoft, we find we get amazing performance."
"The solution can scale up or down easily to meet the needs of any organization."
 

Cons

"The auditing features of Amazon WorkDocs have not helped meet compliance needs."
"I had a very bitter experience with their mobile app."
"Pricing could always be cheaper."
"The installation is at a moderate level of difficulty. It could be easier to install."
"Flow and Form components can be improved individually, but it would be nice to see the product take the next step and operate as a unit rather than separate modules."
"The integration with other platforms could be improved."
"Microsoft 365 Business could improve by having better integration with other platforms."
"It could be more user-friendly."
"The solution could have better integration with other applications."
"Microsoft 365 Business’s stability needs improvement. There are a lot of system downtimes. It could work better."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"I have heard the solution is a little expensive and there is a licence needed."
"The price of the license for Microsoft 365 Business can be expensive for smaller businesses and should be adjusted. The overall pricing model can be improved upon."
"With Microsoft 365 Business, the prices are cheaper if you opt to pay yearly towards the licensing costs rather than monthly."
"Now you can select different licenses, for example, if somebody doesn't need all of the features, it would cost $8 USD per month and if they didn't need the email application then it would cost $6 USD per month."
"There is a licensing cost, but considering the features that it's equipped with, it's not that expensive."
"The implementation is company-wide and is already very flexible price-wise."
"The solution is expensive and the price could be lowered. For example, if I want to purchase a personal Office 365 subscription, they have pricing that does not have the flexibility to choose a wide range of storage sizes, you are limited to a lower amount. If you then switch to the Business version to receive the larger storage offering it is too large and expensive. If they would allow customers to choose the storage size on-demand it would be beneficial and a big improvement."
"The licenses are available for a fair price."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Comms Service Provider
9%
Manufacturing Company
9%
Government
7%
Performing Arts
15%
Computer Software Company
10%
Manufacturing Company
9%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business111
Midsize Enterprise44
Large Enterprise100
 

Questions from the Community

What needs improvement with Amazon WorkDocs?
Data encryption with Amazon WorkDocs can be improved. Security can be enhanced with more robust data encryption capabilities. File migration is another area for improvement. If an organization is n...
What is your primary use case for Amazon WorkDocs?
We use Amazon WorkDocs for file sharing at our workplace.
What advice do you have for others considering Amazon WorkDocs?
I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions throu...
What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
I have no idea about the pricing of Microsoft 365 Business, since I'm not the party concerned.
What needs improvement with Microsoft 365 Business?
I don't have knowledge about the benefits of Advanced Threat Protection within Microsoft 365 Business, such as the Defender, because I think we don't have that. Currently, I can't think of anything...
 

Also Known As

No data available
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
 

Overview

 

Sample Customers

Delhivery
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Find out what your peers are saying about Amazon WorkDocs vs. Microsoft 365 Business and other solutions. Updated: October 2025.
871,688 professionals have used our research since 2012.