Amazon WorkDocs vs Microsoft 365 Business comparison

Amazon Web Services (AWS) and Microsoft are both solutions in the Content Collaboration Platforms category. Amazon Web Services (AWS) is ranked #6 with an average rating of 8.0, while Microsoft is ranked #11 with an average rating of 8.4. Amazon Web Services (AWS) holds a 6.0% mindshare in CCP, compared to Microsoft’s 2.1% mindshare. Additionally, 100% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 97% of Microsoft users who would recommend it.

Amazon WorkDocs

Read 2 Amazon WorkDocs reviews

1,803 Views
1,334 Comparison Views

100% willing to recommend

Microsoft 365 Business

Read 246 Microsoft 365 Business reviews

2,167 Views
715 Comparison Views

97% willing to recommend

Amazon WorkDocs

Microsoft 365 Business

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Amazon WorkDocs and Microsoft 365 Business based on real PeerSpot user reviews.

Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Amazon WorkDocs vs. Microsoft 365 Business Report (Updated: October 2025).

Buyer's Guide

Amazon WorkDocs vs. Microsoft 365 Business

October 2025

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Helped 873,209 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon WorkDocs

Ranking in Content Collaboration Platforms

6th

Average Rating

8.0

Reviews Sentiment

2.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft 365 Business

Ranking in Content Collaboration Platforms

11th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

246

Ranking in other categories

Mobile Device Management (MDM) (1st)

Mindshare comparison

As of November 2025, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 6.0%, down from 14.2% compared to the previous year. The mindshare of Microsoft 365 Business is 2.1%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms Market Share Distribution
Product	Market Share (%)
Amazon WorkDocs	6.0%
Microsoft 365 Business	2.1%
Other	91.9%

Content Collaboration Platforms

Featured Reviews

reviewer1212129

Senior Software Engineer at socure

Collaboration works seamlessly and automation supports efficient file sharing

I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.

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CharlesBrewer

Managing Director at NaMax Limited

Price and reliability need improvement while general tasks are streamlined

The pricing for Microsoft 365 is too high, and quality-wise, it does not meet high standards. The operating system is outdated and inadequate. Microsoft has very poor security, and Defender is ineffective. In terms of collaboration and file sharing, OneDrive is very clunky and has frequent sync issues. It also crashes a lot and is unreliable.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution is great for inviting and sharing documents with other users."

"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."

"The solution has been stable over the years."

"The support is good."

"The Exchange Online plan is helpful. It's built into the email, like a security feature or AI that helps to manage email. It has helped my company and clients a lot."

"The initial setup is very straightforward."

"like Outlook. Outlook is an email solution, and we're using it every day for daily communication."

"Valuable features are video conferencing, email, and Office suite."

"It's easy to use."

"It is stable and easy to use."

More Microsoft 365 Business pros

Cons

"I had a very bitter experience with their mobile app."

"The auditing features of Amazon WorkDocs have not helped meet compliance needs."

"Tech support is not that feasible. The Microsoft team is not easily accessible."

"It should have better pricing. It is a monopoly product for Microsoft, and I don't think they will change the pricing. They do not offer any discount."

"I would like to see more security features included."

"The backup option should be included in Microsoft 365 Business."

"Sometimes, it tries to be a little bit too clever in preempting things that you want to do. The settings can be pretty complicated. It has the desktop version and the cloud version. You can have settings in the cloud version that are impacting your desktop version, but you don't know because you can't see the settings like rules and other things. So, they need to think about the experience. It should be the same if you log in to the cloud or if you log in via desktop."

"I would like to see cheaper licensing fees."

"The performance of the solution is sometimes slow. However, I am not sure if it is the solution's fault or the network we are using."

"The price for the license is always expensive."

More Microsoft 365 Business cons

Pricing and Cost Advice

"It's cheaper compared to similar products available"

"The price in general could be cheaper."

"The price could be cheaper. We have a yearly license."

"The licensing cost is reasonable."

"The organization is responsible for the license."

"The cost of the subscription is fair."

"As a customer, I would like the licensing fees should be cheaper."

"The implementation is company-wide and is already very flexible price-wise."

"We pay annually for the license."

More Microsoft 365 Business pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

Manufacturing Company

Comms Service Provider

Government

Performing Arts

15%

Computer Software Company

11%

Manufacturing Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	111
Midsize Enterprise	44
Large Enterprise	100

Questions from the Community

What needs improvement with Amazon WorkDocs?

Data encryption with Amazon WorkDocs can be improved. Security can be enhanced with more robust data encryption capabilities. File migration is another area for improvement. If an organization is n...

See all answers

What is your primary use case for Amazon WorkDocs?

We use Amazon WorkDocs for file sharing at our workplace.

See all answers

What advice do you have for others considering Amazon WorkDocs?

See all answers

What do you like most about Microsoft 365 Business?

The product's initial setup phase was straightforward.

See all answers

What is your experience regarding pricing and costs for Microsoft 365 Business?

I have no idea about the pricing of Microsoft 365 Business, since I'm not the party concerned.

See all answers

What needs improvement with Microsoft 365 Business?

I don't have knowledge about the benefits of Advanced Threat Protection within Microsoft 365 Business, such as the Defender, because I think we don't have that. Currently, I can't think of anything...

See all answers

Comparisons

SharePoint vs Amazon WorkDocs

Compared 25% of the time

Microsoft Office SharePoint Server vs Amazon WorkDocs

Compared 20% of the time

Microsoft OneDrive for Business vs Amazon WorkDocs

Compared 14% of the time

Google Workspace vs Amazon WorkDocs

Compared 13% of the time

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Jamf Pro vs Microsoft 365 Business

Compared 12% of the time

Dropbox Business - Enterprise vs Microsoft 365 Business

Compared 10% of the time

NICE CXone vs Microsoft 365 Business

Compared 10% of the time

ManageEngine Endpoint Central vs Microsoft 365 Business

Compared 10% of the time

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Product Reports

Buyer's Guide

Content Collaboration Platforms

October 2025

Download Amazon WorkDocs product report

Buyer's Guide

Microsoft 365 Business

October 2025

Download Microsoft 365 Business product report

Also Known As

No data available

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business

Overview

Amazon WorkDocs is a fully managed, secure content creation, storage, and collaboration service. With Amazon WorkDocs, you can easily create, edit, and share content, and because it’s stored centrally on AWS, access it from anywhere on any device. Amazon WorkDocs makes it easy to collaborate with others, and lets you easily share content, provide rich feedback, and collaboratively edit documents. You can use Amazon WorkDocs to retire legacy file share infrastructure by moving file shares to the cloud. Amazon WorkDocs lets you integrate with your existing systems, and offers a rich API so that you can develop your own content-rich applications. Amazon WorkDocs is built on AWS, where your content is secured on the world's largest cloud infrastructure.

With Amazon WorkDocs, there are no upfront fees or commitments. You pay only for active user accounts, and the storage you use. Amazon WorkDocs provides a 30-day free trial with 1 TB of storage per user for up to 50 users.

Amazon Web Services (AWS)

Microsoft 365 Business offers a comprehensive suite of tools for communication, collaboration, and productivity, providing seamless integration and cloud accessibility across apps like Teams, Outlook, and SharePoint, ensuring businesses can operate efficiently and flexibly.

Designed for modern work environments, Microsoft 365 Business enhances productivity through apps like OneNote and Power BI. Its integration across Word, Excel, and PowerPoint enables efficient data management and communication across devices, boosting workflow and collaboration. Despite some limitations in platform integration and scalability, its user-friendly interface, high security, and automatic updates promote broad adoption. Issues with interface complexity, licensing, and responses from technical support require attention. Enhanced AI integration and reduced resource consumption could further improve user experience.

What are the key features of Microsoft 365 Business?

Seamless Collaboration: Facilitates teamwork through integrated apps like Teams, allowing real-time collaboration and communication.
Cloud Accessibility: Ensures access across devices, supporting remote work with cloud-based features.
Integration: Provides comprehensive application bundles including Word, Excel, and PowerPoint for consistent data and file management.
Automatic Updates: Delivers regular updates without manual intervention, keeping tools current and secure.
Enhanced Productivity Tools: Features like OneNote and Power BI help streamline tasks and manage information effectively.

What benefits do users gain from Microsoft 365 Business?

Improved Communication: Through tools like Teams and Outlook, promoting effective dialogue within organizations.
Increased Productivity: Quick document sharing and editing enhance efficiency and output.
Flexible Access: Employees can work remotely or onsite with ease, ensuring continuity and adaptability.
Comprehensive Data Management: Centralized and streamlined, ensuring quick access and organization of files.
Support for Collaboration: Facilitates seamless project management with integration across Microsoft Suite components.

Microsoft 365 Business is implemented in diverse industries, supporting sectors like education, finance, healthcare, and tech. It enhances collaboration in remote work environments, enabling secure data management in compliance-focused industries. Features like enhanced email management and cloud-based document storage are leveraged to improve operations and efficiency.

Microsoft

Sample Customers

Delhivery

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company

Buyer's Guide

Amazon WorkDocs vs. Microsoft 365 Business

October 2025

Free Report: Amazon WorkDocs vs. Microsoft 365 Business

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We monitor all Content Collaboration Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.