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AppDynamics Browser Real-User Monitoring vs Elastic Observability comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024
 

Categories and Ranking

AppDynamics Browser Real-Us...
Ranking in Application Performance Monitoring (APM) and Observability
37th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Elastic Observability
Ranking in Application Performance Monitoring (APM) and Observability
7th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
IT Infrastructure Monitoring (7th), Log Management (11th), Container Monitoring (4th), Cloud Monitoring Software (7th)
 

Mindshare comparison

As of December 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AppDynamics Browser Real-User Monitoring is 0.2%, down from 0.3% compared to the previous year. The mindshare of Elastic Observability is 6.4%, up from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Nuno Rosa - PeerSpot reviewer
End-to-end visibility, feature-rich, but the support could be improved
As AppDynamics partners, we are fully aware of the roadmap, but I would like them to enhance their SAP monitoring. One of the features that I would like to see is centralized agent management in the platform console. While I am not expecting it in the next release, I would want more centralized management of the agent in the platform and better support.
Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website."
"We can see the customer's path from their computer to the backend systems."
"We used AppDynamics to identify gaps and bottlenecks in the software."
"The feature we find most valuable, is that the solution creates a unified platform making it really easy to pinpoint a problem, and then drill down into a transaction to resolve the issue."
"The most valuable feature is that we can see how our end-users are interacting with our application across regions."
"It provides a lot of data, so it helps businesses identify their user base."
"The best feature of AppDynamics Browser Real-User Monitoring is that it lets you find errors in synthetic jobs ahead of the users. The solution shows you all front-end metrics. You can also see JavaScript errors and jQuery errors through AppDynamics Browser Real-User Monitoring. You can also do a correlation between the front end and the backend, or from the user to the navigator, to the backend through the solution."
"The most valuable feature is the one that enables you to have visibility into the end-users journey."
"Elastic team communicated well with us, so we decided to give it a try."
"I recommend Elastic Observability for its completeness of vision and wide ecosystem."
"Its diverse set of features available on the cloud is of significant importance."
"For full stack observability, Elastic is the best tool compared with any other tool ."
"Elastic provides built-in features for queries and report generation. It's a very good tool for monitoring integration capabilities."
"It has always been a stable solution."
"The solution allows us to dig deep into data."
"The architecture and system's stability are simple."
 

Cons

"I would like to see support for mobile testing and mobile monitoring."
"What could be improved in AppDynamics Browser Real-User Monitoring is for the synthetic jobs or synthetic agents, in particular, you can't do a lot of tests with just one agent. You have to install a lot of agents if you want to do more tests, so this is an area for improvement in the solution. Another area for improvement in AppDynamics Browser Real-User Monitoring is that you're only able to see basic metrics in the absence of server or database visibility. For the SaaS version of AppDynamics Browser Real-User Monitoring, my team just downloaded then installed the extension in an application in Azure to see the application on the controller, so if this can be done in the on-premise version of the solution as well, without needing to install the agent on the machine, then it would make AppDynamics Browser Real-User Monitoring better. Currently, the .NET agent consumes the CPU or memory and clients usually raise this issue with my team, so it would be good if the on-premises version doesn't require agent installation on the machine. Another functionality I'd like to see in the next release of AppDynamics Browser Real-User Monitoring is for it to receive updates from the file config without needing to reset IIS because right now when you do a modification in IIS, you have to restart IIS. When you add a service to the agent config, you have to restart IIS. For the product server, it's not possible to reset IIS after you make changes to the config file, so if this could be improved, then it would make AppDynamics Browser Real-User Monitoring a better solution."
"AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine."
"If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions."
"The pricing falls within the mid-range category."
"While I am not expecting it in the next release, I would want more centralized management of the agent in the platform and better support."
"We would like to be able to easily use this solution to monitor our Java script based browsers, which are currently blocked by the security settings."
"The interface and user experience could be better."
"There could be more low-code features included in the product."
"Elastic APM's visualization is not that great compared to other tools. It's number of metrics is very low."
"The solution would be better if it was capable of more automation, especially in a monitoring capacity or for the response to abnormalities."
"Elastic Observability needs to improve the retrieval of logs and metrics from all the instances."
"The auto-discovery isn't nearly as good. That's a big portion of it. When you drop the agent onto the JVM and you're trying to figure things out, having to go through and manually do all that is cumbersome."
"When opening tickets, we cannot use our team mailbox."
"The price is the only issue in the solution. It can be made better and cheaper."
"Elastic Observability is an excellent product for monitoring and visibility, but it lacks predictive analytics. Most solutions are aligned with the AIOps requirements, but this piece is missing in Elastic and should be included."
 

Pricing and Cost Advice

"We have two different licensing models for this solution. One of them is the agent based model, which requires payment per agent. The other is an infrastructure based model, where the price is based on the CPU core. For the infrastructure model wholesale level pricing applies. All of the up to date licensing prices for this product are available on the manufacturers website."
"This price of this product is expensive."
"AppDynamics is more expensive than competitors."
"AppDynamics Browser Real-User Monitoring does have licensing cost associated with it."
"AppDynamics does not usually do monthly payments. They do it on an annual basis, at the very least."
"The pricing needs to come down."
"One needs to pay for the licenses, and it is an annual subscription model right now."
"It is expensive. It is not cheap."
"The price of Elastic Observability is expensive."
"The product’s pricing needs improvement."
"So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."
"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."
"We will buy a premium license after POC."
"We have been using the open-source version."
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Top Industries

By visitors reading reviews
Financial Services Firm
30%
Computer Software Company
22%
Government
7%
Manufacturing Company
6%
Financial Services Firm
22%
Computer Software Company
15%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AppDynamics Browser Real-User Monitoring?
One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website.
What is your experience regarding pricing and costs for AppDynamics Browser Real-User Monitoring?
The pricing falls within the mid-range category. I would rate it between three to five because considering the features provided, it offers value for money. If utilized effectively, the investment ...
What needs improvement with AppDynamics Browser Real-User Monitoring?
In user monitoring, AppDynamics Browser Real-User Monitoring should provide a better user experience. It needs to offer an end-to-end experience, including the internet layer and third-party elemen...
What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What is your experience regarding pricing and costs for Elastic Observability?
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing. However, sizing and licensing information could be clearer.
What needs improvement with Elastic Observability?
Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal. Simplifying the parsing of logs and manual efforts would also be beneficial.
 

Learn More

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Overview

 

Sample Customers

Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia
PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Find out what your peers are saying about AppDynamics Browser Real-User Monitoring vs. Elastic Observability and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.