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AppDynamics Browser Real-User Monitoring vs Elastic Observability comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AppDynamics Browser Real-Us...
Ranking in Application Performance Monitoring (APM) and Observability
37th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Elastic Observability
Ranking in Application Performance Monitoring (APM) and Observability
7th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
IT Infrastructure Monitoring (7th), Log Management (12th), Container Monitoring (4th), Cloud Monitoring Software (7th)
 

Mindshare comparison

As of January 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AppDynamics Browser Real-User Monitoring is 0.2%, down from 0.3% compared to the previous year. The mindshare of Elastic Observability is 6.4%, up from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Nuno Rosa - PeerSpot reviewer
End-to-end visibility, feature-rich, but the support could be improved
As AppDynamics partners, we are fully aware of the roadmap, but I would like them to enhance their SAP monitoring. One of the features that I would like to see is centralized agent management in the platform console. While I am not expecting it in the next release, I would want more centralized management of the agent in the platform and better support.
Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the end-user monitoring."
"We can see the customer's path from their computer to the backend systems."
"We used AppDynamics to identify gaps and bottlenecks in the software."
"It is a stable solution that helps address user issues well."
"It provides a lot of data, so it helps businesses identify their user base."
"The most valuable feature is that we can see how our end-users are interacting with our application across regions."
"The most valuable feature is the one that enables you to have visibility into the end-users journey."
"The best feature of AppDynamics Browser Real-User Monitoring is that it lets you find errors in synthetic jobs ahead of the users. The solution shows you all front-end metrics. You can also see JavaScript errors and jQuery errors through AppDynamics Browser Real-User Monitoring. You can also do a correlation between the front end and the backend, or from the user to the navigator, to the backend through the solution."
"All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important."
"I have built a mini business intelligence system based on Elastic Observability."
"The tool's most valuable feature is centralized logging. Elastic Common Search helps us to search for the logs across the organization."
"Good design and easy to use once implemented."
"It is scalable and supports multitenancy, which is beneficial for MSPs."
"Elastic provides built-in features for queries and report generation. It's a very good tool for monitoring integration capabilities."
"The most valuable feature of Elastic Observability is the text search."
"Machine learning is the most valuable feature of this solution."
 

Cons

"I would like to see support for mobile testing and mobile monitoring."
"What could be improved in AppDynamics Browser Real-User Monitoring is for the synthetic jobs or synthetic agents, in particular, you can't do a lot of tests with just one agent. You have to install a lot of agents if you want to do more tests, so this is an area for improvement in the solution. Another area for improvement in AppDynamics Browser Real-User Monitoring is that you're only able to see basic metrics in the absence of server or database visibility. For the SaaS version of AppDynamics Browser Real-User Monitoring, my team just downloaded then installed the extension in an application in Azure to see the application on the controller, so if this can be done in the on-premise version of the solution as well, without needing to install the agent on the machine, then it would make AppDynamics Browser Real-User Monitoring better. Currently, the .NET agent consumes the CPU or memory and clients usually raise this issue with my team, so it would be good if the on-premises version doesn't require agent installation on the machine. Another functionality I'd like to see in the next release of AppDynamics Browser Real-User Monitoring is for it to receive updates from the file config without needing to reset IIS because right now when you do a modification in IIS, you have to restart IIS. When you add a service to the agent config, you have to restart IIS. For the product server, it's not possible to reset IIS after you make changes to the config file, so if this could be improved, then it would make AppDynamics Browser Real-User Monitoring a better solution."
"AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine."
"We would like to be able to easily use this solution to monitor our Java script based browsers, which are currently blocked by the security settings."
"The pricing falls within the mid-range category."
"If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions."
"I would like to have customizable dashboards to use when I am monitoring certain applications."
"They do not have robust documentation."
"Improving code insight related to infrastructure and network, particularly focusing on aspects such as firewalls, switches, routers, and testing would be beneficial."
"The auto-discovery isn't nearly as good. That's a big portion of it. When you drop the agent onto the JVM and you're trying to figure things out, having to go through and manually do all that is cumbersome."
"There could be more low-code features included in the product."
"There is room for improvement regarding its APM capabilities."
"In the future, Elastic APM needs a portfolio iTool. They can provide an easy way to develop the custom UI for Kibana."
"Simplifying the parsing of logs and manual efforts would also be beneficial."
"When opening tickets, we cannot use our team mailbox."
"Elastic Observability needs to improve the retrieval of logs and metrics from all the instances."
 

Pricing and Cost Advice

"The pricing needs to come down."
"AppDynamics Browser Real-User Monitoring does have licensing cost associated with it."
"We have two different licensing models for this solution. One of them is the agent based model, which requires payment per agent. The other is an infrastructure based model, where the price is based on the CPU core. For the infrastructure model wholesale level pricing applies. All of the up to date licensing prices for this product are available on the manufacturers website."
"AppDynamics is more expensive than competitors."
"AppDynamics does not usually do monthly payments. They do it on an annual basis, at the very least."
"This price of this product is expensive."
"The product is not that cheap."
"The price of Elastic Observability is expensive."
"Elastic Observability is cheaper than other similar solutions, such as Dynatrace. Its license calculation is based on various factors like data volume and physical infrastructure, particularly related to RAM capacity."
"The product’s pricing needs improvement."
"We have been using the open-source version."
"Elastic Observability's pricing could be better for small-scale users."
"Pricing is one of those situations where the more you use it, the more you pay."
"Since we are a huge company, Elastic Observability is an affordable solution for us."
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Top Industries

By visitors reading reviews
Financial Services Firm
31%
Computer Software Company
22%
Government
7%
Insurance Company
6%
Financial Services Firm
22%
Computer Software Company
15%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AppDynamics Browser Real-User Monitoring?
One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website.
What is your experience regarding pricing and costs for AppDynamics Browser Real-User Monitoring?
The pricing falls within the mid-range category. I would rate it between three to five because considering the features provided, it offers value for money. If utilized effectively, the investment ...
What needs improvement with AppDynamics Browser Real-User Monitoring?
In user monitoring, AppDynamics Browser Real-User Monitoring should provide a better user experience. It needs to offer an end-to-end experience, including the internet layer and third-party elemen...
What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What is your experience regarding pricing and costs for Elastic Observability?
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing. However, sizing and licensing information could be clearer.
What needs improvement with Elastic Observability?
Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal. Simplifying the parsing of logs and manual efforts would also be beneficial.
 

Learn More

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Overview

 

Sample Customers

Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia
PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Find out what your peers are saying about AppDynamics Browser Real-User Monitoring vs. Elastic Observability and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.