AppDynamics Browser Real-User Monitoring vs ITRS Geneos comparison

AppDynamics Browser Real-User Monitoring vs. ITRS Geneos

Download the complete report

Helped 824,053 peers since 2012

Categories and Ranking

AppDynamics Browser Real-Us...

Ranking in Application Performance Monitoring (APM) and Observability

37th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

19th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (26th), IT Infrastructure Monitoring (20th)

Mindshare comparison

As of December 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AppDynamics Browser Real-User Monitoring is 0.2%, down from 0.3% compared to the previous year. The mindshare of ITRS Geneos is 1.4%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Nuno Rosa

Principal Consultant at Infosys

End-to-end visibility, feature-rich, but the support could be improved

As AppDynamics partners, we are fully aware of the roadmap, but I would like them to enhance their SAP monitoring. One of the features that I would like to see is centralized agent management in the platform console. While I am not expecting it in the next release, I would want more centralized management of the agent in the platform and better support.

Read full review

Durai CT

Head FM Monitoring at a financial services firm with 10,001+ employees

A stable, scalable, and flexible monitoring tool

Real-time data is one of the unique features that ITRS Geneos offers. For example, if there is an impact on a particular server and a particular application, I want to see what the impact is or what the CPU or hardware usage information is, as well as the service in the same application. I can see the real-time data and the impact by accessing ITRS Geneos and looking at the tree. I don't want a tool that tells me when something is broken. I want the tool to tell me when something is going to break. That is the difference between ITRS Geneos and other tools. I want proactive monitoring, not reactive. I don't need to be notified after the fact that something has broken. If something is broken, I get a notification by email, and some of my customers are going to call me. ITRS Geneos provides proactive monitoring. The great advantage of this tool is real-time monitoring. ITRS Geneos not only alerts us but also gives us a real-time view of the data. This is the tool's first great advantage. It is also lightweight and flexible and can adapt to monitor even low-latency systems, which is the tool's second advantage. Another great feature of this tool is its good presentation layer, which allows us to build custom dashboards to present to business stakeholders. This gives them a high-level status of what is being monitored. If we compare ITRS Geneos to other tools, we will find that each one specializes in a specific area, but the ITRS Geneos tool is more comprehensive. This is its great advantage.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best feature of AppDynamics Browser Real-User Monitoring is that it lets you find errors in synthetic jobs ahead of the users. The solution shows you all front-end metrics. You can also see JavaScript errors and jQuery errors through AppDynamics Browser Real-User Monitoring. You can also do a correlation between the front end and the backend, or from the user to the navigator, to the backend through the solution."

"The most valuable feature is the one that enables you to have visibility into the end-users journey."

"The most valuable feature is that we can see how our end-users are interacting with our application across regions."

"The feature we find most valuable, is that the solution creates a unified platform making it really easy to pinpoint a problem, and then drill down into a transaction to resolve the issue."

"We can see the customer's path from their computer to the backend systems."

"We used AppDynamics to identify gaps and bottlenecks in the software."

"AppDynamics Browser Real-User Monitoring provides smooth connectivity to different applications."

"It is a stable solution that helps address user issues well."

More AppDynamics Browser Real-User Monitoring pros

"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."

"Tons of default modules which are available out of the box"

"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."

"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."

"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."

"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."

"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."

More ITRS Geneos pros

Cons

"The pricing falls within the mid-range category."

"The interface and user experience could be better."

"AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine."

"They do not have robust documentation."

"We would like to be able to easily use this solution to monitor our Java script based browsers, which are currently blocked by the security settings."

"I would like to have customizable dashboards to use when I am monitoring certain applications."

"If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions."

"I would like to see support for mobile testing and mobile monitoring."

More AppDynamics Browser Real-User Monitoring cons

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."

"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."

"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."

"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."

"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."

"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."

"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."

More ITRS Geneos cons

Pricing and Cost Advice

"This price of this product is expensive."

"AppDynamics Browser Real-User Monitoring does have licensing cost associated with it."

"The pricing needs to come down."

"AppDynamics does not usually do monthly payments. They do it on an annual basis, at the very least."

"We have two different licensing models for this solution. One of them is the agent based model, which requires payment per agent. The other is an infrastructure based model, where the price is based on the CPU core. For the infrastructure model wholesale level pricing applies. All of the up to date licensing prices for this product are available on the manufacturers website."

"AppDynamics is more expensive than competitors."

"I can say it's not that cheap because the licensing is a little bit costly"

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"Pricing and licensing is based on the requirements."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"You will get the best price if you get a single global deal."

"The pricing seems reasonable. We're happy enough with it."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

More ITRS Geneos pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

See recommendations

824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

30%

Computer Software Company

22%

Government

Manufacturing Company

Financial Services Firm

77%

Computer Software Company

University

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about AppDynamics Browser Real-User Monitoring?

One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website.

What is your experience regarding pricing and costs for AppDynamics Browser Real-User Monitoring?

The pricing falls within the mid-range category. I would rate it between three to five because considering the features provided, it offers value for money. If utilized effectively, the investment ...

What needs improvement with AppDynamics Browser Real-User Monitoring?

In user monitoring, AppDynamics Browser Real-User Monitoring should provide a better user experience. It needs to offer an end-to-end experience, including the internet layer and third-party elemen...

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

Sentry vs AppDynamics Browser Real-User Monitoring

Comparisons

Compared 57% of the time

Elastic Observability vs AppDynamics Browser Real-User Monitoring

Compared 43% of the time

More AppDynamics Browser Real-User Monitoring Competitors

Dynatrace vs ITRS Geneos

Compared 24% of the time

AppDynamics vs ITRS Geneos

Compared 14% of the time

Grafana vs ITRS Geneos

Compared 13% of the time

Prometheus vs ITRS Geneos

Compared 10% of the time

Datadog vs ITRS Geneos

Compared 9% of the time

More ITRS Geneos Competitors

Product Reports

AppDynamics Browser Real-User Monitoring

Download AppDynamics Browser Real-User Monitoring product report

AppDynamics Browser Real-User Monitoring report

ITRS Geneos

Download ITRS Geneos product report

Also Known As

No data available

Geneos

Learn More

Video not available

AppDynamics

ITRS

Overview

How do real users experience your browser-based applications? Using browser real-user monitoring follow their journey and optimize their experience with powerful end-to-end performance management that rapidly identifies application issues and relevant business transactions, and dramatically reduces MTTR.

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

Sample Customers

Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

AppDynamics Browser Real-User Monitoring vs. ITRS Geneos