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AppDynamics Server Monitoring vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024
 

Categories and Ranking

AppDynamics Server Monitoring
Ranking in IT Infrastructure Monitoring
15th
Average Rating
8.2
Number of Reviews
20
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in IT Infrastructure Monitoring
32nd
Average Rating
7.8
Number of Reviews
23
Ranking in other categories
Application Performance Monitoring (APM) and Observability (35th), Network Monitoring Software (35th), Server Monitoring (14th)
 

Mindshare comparison

As of November 2024, in the IT Infrastructure Monitoring category, the mindshare of AppDynamics Server Monitoring is 0.6%, up from 0.6% compared to the previous year. The mindshare of WhatsUp Gold is 1.0%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Rahul -Jain - PeerSpot reviewer
Aug 6, 2024
User-friendly and provides good response time from the end-to-end server
We are not using the alerts as we have different mechanisms called resilience testing or kiosk testing. The DevOps team uses the alerts. During production, they will get alerts when they see the CPU utilization going beyond the 60% or 70% benchmark they have set. AppDynamics and Dynatrace are the only two tools that provide accurate or stable end-to-end response time. These two tools can show you everything that's going on from the back end. If we are doing performance testing or any testing, these two tools can provide us with every detail about what's happening in the back end from the server side that we can't see. Overall, I rate the solution a nine out of ten.
Tom Condo - PeerSpot reviewer
Apr 1, 2024
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most valuable features are its end-user monitoring and AI functionalities."
"Setting up the monitoring agents was straightforward."
"We can view the server activities, including issues in the process, with a single click."
"The event alerting feature or the trigger system is what I like most about AppDynamics Server Monitoring. Whenever an issue occurs, the tool automatically generates an even trigger that tells engineers in the company to take action, so it's an essential feature of AppDynamics Server Monitoring. Another valuable feature of the tool is end-to-end monitoring, which means if you need to debug, you can go transaction by transaction, where the issue lies, and how it's linked. For example, if it's a low-performance issue, you can look into it more through AppDynamics Server Monitoring in terms of which area takes too much time to execute. You can also see the SQL queries and the kind of query going on through the tool."
"The product provides a nice end-user experience."
"The platform is reliable in identifying the core system issues."
"The correlation feature available with AppDynamics Server Monitoring is absent in other competitive solutions"
"I like Business iQ the most, so far. It has great analytics configurations and I can get real-time updates. We have eCommerce releases every week. So the one use case that I use Business iQ is to compare before and after release performance using AppDynamics."
"The documentation is very good."
"The threshold alerting is the most valuable feature."
"The solution effectively monitors network devices and servers."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"The most valuable feature is the monitoring of resources."
"The product is reasonably priced."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
 

Cons

"The product’s dashboard could be more easy to implement."
"The solution’s setup is a bit complex."
"The tool should provide information like the number of connections and processes utilized in real time."
"I would like the ability to choose from some pre-defined dashboards and reports because as it is now, you have to define them separately for each implementation."
"Things are being done differently in the industry now, and many of these problems are being solved with cloud databases."
"The solution's pricing could be improved and made more competitive."
"AppDynamics Server Monitoring has room for improvement in terms of pricing. If the price could be cheaper, it would be great for both the customer and the integrator. What I'd like to see in the next release of AppDynamics Server Monitoring is a better dashboard for the customer. The dashboard should be more interactive."
"I could not find a user-friendly interface for querying, and analytics sometimes gives the wrong results...I feel that analytics could have been better in searching and running the analytical queries."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"The technical support does not bother to respond."
"The point system is not clear and clarity around this would improve our understanding of the system."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"I might like to see a better interface in the future."
"You have to invest a few days to become an expert in this solution."
"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
 

Pricing and Cost Advice

"The pricing for AppDynamics is expensive, but it is possible to negotiate special pricing through bids."
"The licensing cost is fairly high"
"AppDynamics Server Monitoring is a very expensive product, but if you negotiate well, you get value for money...My company used to make early payments toward the licensing costs of the solution, but now my company has opted for a different licensing model."
"My understanding is that the price of this solution is quite high, compared to other products."
"The pricing for AppDynamics Server Monitoring in Africa and the Middle East is too expensive, so it's very hard to sell it to customers. If there could be different pricing or package for the region, that would be great. My company pays for the license of AppDynamics Server Monitoring on a per-agent, per-server basis. It's $700 to $1000 per server, and it's paid annually. My company is on a subscription model for the solution. On a scale of one to five, where one is expensive and five is cheap, my rating for the price of AppDynamics Server Monitoring is a two."
"The tool is expensive."
"AppDynamics Server Monitoring is an expensive solution."
"AppDynamics Server Monitoring is an expensive solution."
"The price of WhatsUp Gold is good."
"The pricing can be on the expensive side when considering competing products."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"This is a well priced solution."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"Pricing is reasonable compared to other products."
"There is a license needed to use WhatsUp Gold."
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Top Industries

By visitors reading reviews
Financial Services Firm
32%
Computer Software Company
21%
Manufacturing Company
6%
Government
5%
Computer Software Company
17%
Manufacturing Company
10%
Government
10%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AppDynamics Server Monitoring?
The platform is reliable in identifying the core system issues.
What is your experience regarding pricing and costs for AppDynamics Server Monitoring?
AppDynamics Server Monitoring is an expensive solution. The solution costs 5,000 per user.
What needs improvement with AppDynamics Server Monitoring?
The solution's pricing could be improved and made more competitive.
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds.
What needs improvement with WhatsUp Gold?
I like the product as it is. The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed. The tool's market share is only two percent, so i...
 

Learn More

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Overview

 

Sample Customers

Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about AppDynamics Server Monitoring vs. WhatsUp Gold and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.