Appian and Boomi AtomSphere Flow compete in the low-code and integration platform categories. Appian appears to have the upper hand in rapid development and process automation, while Boomi AtomSphere Flow excels in integration capabilities.
Features: Appian offers a low-code platform for quick app development and deployment, supporting a cohesive architecture for case management and process automation. It includes features like SAIL for UI design and BPMN 2.0 compliance. Boomi AtomSphere Flow stands out in integration across diverse IT landscapes, facilitating easy flow design and offering scalability to integrate with major platforms like SAP and Salesforce.
Room for Improvement: Appian could benefit from enhanced UI flexibility, improved offline mobile capabilities, and streamlined DevOps integration. Users have noted complexity in UI customization and limitations in the mobile experience. Boomi AtomSphere Flow needs advancements in AI features, better handling of large datasets, and enhanced customer support to compete effectively with larger vendors.
Ease of Deployment and Customer Service: Both platforms support various deployment options, including public and hybrid clouds; however, Appian offers more comprehensive on-premises options. Appian's customer support is generally positive, aided by a strong community, although faster response times and better customization support are desired. Boomi AtomSphere Flow provides decent customer service, though some feel it needs improvement compared to more established vendors.
Pricing and ROI: Appian is viewed as cost-effective relative to similar products, though it may be expensive for smaller enterprises. Users value it for its efficiency in reducing process times and achieving quick ROI. Boomi AtomSphere Flow has variable pricing, often deemed expensive compared to direct competitors, yet offers reasonable costs for smaller companies. Both products are noted for their ROI, with Appian often highlighted for delivering swift financial and operational returns.
They see return on investment in terms of cost savings, time savings, more efficient processes, and more efficient employees.
Appian is very efficient, allowing us to build a lot of applications within a financial year, making it cost-effective.
The technical support for Appian rates as 10 out of 10 because they have a great support team.
Their customer service is responsive, and the team is very prompt for support.
The technical support is generally good.
It lacks clarity on how to reach out, write emails, or understand responsiveness.
I have not personally dealt with Boomi's customer support, but my team mentions that support is not good.
On a scale of one to 10, Appian rates as a nine for scalability.
Initially, without much coding, I can easily handle five thousand records.
Appian is scalable, but it depends on how you build your applications.
In terms of scalability, the tool is quite scalable, and I would rate it eight or nine.
I would rate the scalability as nine out of ten, as it effectively scales to meet our clients’ needs.
It depends on how it has been designed and how it has been configured.
The stability of Appian would rate as nine, as it's a stable environment.
The solution maintains high stability, which makes it reliable.
It has room to improve for use cases where the users are public facing, where anonymous users could come to a site and run a business workflow or interact with some data.
I would like to see more enhancement in the user interface to allow more freedom in designing the sites and pages.
If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory.
Boomi could improve its customer support by providing clearer communication channels, enhancing responsiveness, and offering more proactive support resources like newsletters and webinars.
It lacks features like the ESQL scripting language found in IBM's, which makes integration transformations easy.
On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side.
The pricing of Appian is based on the number of users and generally ranges from 70 to 100 USD per user per month.
The price of Appian, on a competitive landscape, is a little bit on the higher side for companies, rating maybe a 6.5.
The pricing is considered a bit expensive yet not excessively so, particularly when compared to similar solutions like MuleSoft.
The pricing is good for a small-scale company like ours, and the licensing cost is reasonable.
The zero-code integration feature is remarkable, allowing for ease of data transfer and workflow enhancement.
Appian also utilizes AI for business users, providing a feature called process each view, enabling business users to create their own dashboards, reports, and gain insights from their data and processes using artificial intelligence.
I can create tables, perform database-related activities, and create multiple tables.
We use Boomi for various types of integrations, such as SFTP integration, database integration, Snowflake integration, and we also perform transformations using maps and scripts.
The most valuable features include the ease of designing Boomi flows and the significant cost savings and reduced time to market they offer our clients.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
Boomi Flow is a modern, cloud-native service for creating customer journeys and automating simple and sophisticated workflows that accelerate your business outcomes.
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